About Usb Hubs - SMART Board 4000 Series Installation Best Practices

CHAPTER 5
CABLES AND CONNECTORS
The main differences among varieties of USB cable are the power delivery and data transfer
speeds. Newer varieties (USB 3.0 and 3.1) carry more power and have faster data-transfer speeds.
USB 3.0 and 3.1 are backwards compatible with USB 2.0, but not with USB 1.1. Although
SMART products support all varieties, USB 2.0 or newer is recommended.
NOTE
Although USB 3.0 and 3.1 are designed to be backwards compatible, the compatibility can be
less than 100%, and you might experience issues when using USB 3.0/3.1 with USB 2.0. If you
experience issues while using a USB 3.0/3.1 connection, try connecting a USB 2.0 hub between
the SMART product and the computer. If the issues persist, use USB 2.0 instead of USB 3.0/3.1 or
contact the computer's manufacturer. To guarantee the best USB performance, make sure the
latest USB 3.0/3.1 and chipset drivers are installed on the computer.
SMART products use the USB connection to enable touch features. Poor quality USB cables that
do not meet industry standards can cause issues with a SMART product's touch functions. Poor
quality cables can also cause unexpected behavior with SMART's software products (such as
SMART Notebook® collaborative learning software) when the software is used with a SMART
product or other touch-enabled display.

About USB hubs

USB cables connect to the USB receptacles on devices. For SMART products, use the USB cable
to connect from the SMART product's connector panel to a room computer. If you need more than
one USB connection, use a USB hub as shown below:
A common scenario in which you might need a USB hub is when you have only one USB
receptacle available on the computer but need to connect a mouse, keyboard and microphone.
Hubs also let you consolidate USB-connected devices into one receptacle, making it possible to
disable all the devices by unplugging a single cable.
56 smarttech.com/kb/171035