Before You Begin Troubleshooting; Hardware - Xerox C55/C55mp User Manual

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T R O U B L E S H O O T I N G

Before You Begin Troubleshooting

If it becomes necessary for you to take corrective actions, note the
following safety tips and then begin your troubleshooting by
checking for possible hardware, software, and printer maintenance
issues.
CAUTION: Do not use tools or sharp objects to clear jams since this
may damage the printer. Do not touch the surface of the Print Drum
or the Transfer Drum. Touching these surfaces may damage them.
WARNING: Avoid contact with the Fuser area, which may be hot.
Also, be sure to observe the safety guidelines and recommendations
provided in Appendix A: Safety Notes.
If your printer is not operating properly, make sure that the
following hardware and software issues have been considered.

Hardware

Is the printer plugged in?
Is the printer switched on?