Lock Is Not Locking According To The Way I Have Set The Switches; Lock Is Remaining In Powered State Even When I Send A Lock / Unlock Signal; I Am Trying To Set The Lock Up As Double Access (1 Side Ptl, 1 Side Pto) But It Is Not Working As Expected - Assa Abloy Lockwood Selector Series Troubleshooting Manual

Lock is not locking according to the way
I have set the switches:
The setting switches will not take effect until the lock has fully
powered down. Disconnect all power from the lock and wait at
least 2 minutes and then retry.
• If the problem persists, return lock for investigation
Lock is remaining in powered state even
when I send a lock / unlock signal:
The lock may function correctly outside of the door but once the
lock is fitted to the door the lock will not respond to the locking
signal.
• If the red and green wires are joined and then the locking
signal is supplied by switching the negative on the black
wire – the lock will not see a change of voltage (as it is
grounded through the door) and will then remain in the
powered state.
A positive (9-29VDC) lock / unlock signal must be supplied on
the lock.
• Wiring should be updated to ensure that the locking signal
is switched on the positive side of the supply.
I am trying to set the lock up as double access
(1 side PtL, 1 side PtO) but it is not working as
expected
If the lock is being used in 2 wire mode (red and green wires
joined), then this mode will not operate as required – the lock must
be operated in 3 wire mode for this function to operate correctly.
If the lock is operating in 3 wire mode, is the locking signal on the
green wire PtL?
When entering a power failure state, the PtO side flashes green and
then red – this is normal behavior and due to a minor delay in the
power failure being sensed by the lock – the correct failed state is
achieved.
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