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Troubleshooting
Problem
No transmission
when using 1394
interface connec-
tion
4
Printing stops and
a paper error is
displayed if the
custom size paper
in the paper feed
tray is specified
when printing
with the Post-
Script 3 printer
driver.
When connecting
the machine using
USB 2.0, the first
page of a print job
that contains a
large volume of
data is printed,
but the remaining
pages are not.
Note
❒ If the problem cannot be solved, contact your sales or service representative.
34
Check using the following procedure:
A
Confirm the IEEE 1394 interface cable is connected securely.
B
Restart the computer.
If the error occurs even after executing the above operation, proceed to
the following steps.
C
Unplug the IEEE 1394 interface cable connected to the computer.
D
Run the utility tool for the IEEE 1394 interface board, which is stored in
the following path on the CD-ROM labeled "Printer Drivers and Utili-
ties":
\UTILITY\1394\
Reference
For more information about using the utility tool for IEEE 1394, see
the README file in the same directory on the CD-ROM.
E
Restart the computer.
Follow the one of the procedures below:
• Press [Job Reset] on the display panel to stop printing. Place the custom
size paper in the bypass tray, and then start printing.
• Select the paper feed tray with custom size paper, and then press [Con-
tinue] to force printing.
Check that USB Printing Support is installed on your computer.
Reference
See "Installing the Printer Driver Using USB", Printer Reference 1.
Causes and Solutions
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