A.1.10 Adding A Contact To The Corporate Directory; A.1.11 Disabling Handset Mode - AudioCodes 405HD Administrator's Manual

Administrator's Manual

A.1.10 Adding a Contact to the Corporate Directory

Phone contacts can be added to the Corporate Directory.
 To add a contact to the Corporate Directory:
In the Directory page shown in the figure above, enter the contact's Name, Office,

Home and Mobile number fields, and then click Submit.

A.1.11 Disabling Handset Mode

Administrators can disable handset mode parameter 'voip/handset_mode/enabled' whose
default is enabled. Some call centers don't want agents to work with any device other than
headsets. In this case, their administrators can change the parameter default to disabled.
Note:
Some call centers don't even connnect the handsets to the phones. In this case,
even though the handsets are not physically connected to the phones, admininstrators
should disable the new parameter.
 To disable handset mode:
Use the table as reference.

Table A-8: BroadSoft Server - Shared Call Appearance Add
Parameter
voip/handset_mode/enabled
Version 3.4.3
A. Configuring Phones in Server-Specific Deployments
When disabled 0, the handset becomes
unavailable. Configure either:
1 = Enabled (default)

0 = Disabled

193
Description
400HD Series IP Phones