Tvone MAGENTA Pathfinder 500 Series User Manual

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PDF-MG-KVM-53x-V1.00
Feb 2020
Pathfinder 500 series
MG-KVM-531
MG-KVM-532
User Guide V1.00

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Summary of Contents for Tvone MAGENTA Pathfinder 500 Series

  • Page 1 Pathfinder 500 series MG-KVM-531 MG-KVM-532 User Guide V1.00 PDF-MG-KVM-53x-V1.00 Feb 2020...
  • Page 2: Table Of Contents

    In this guide Hardware recommendations ..........................1 Multi-mode optical fiber ..........................2 Single-mode optical fiber ..........................2 Network switches ............................2 RS-232 connector pinning ..........................2 RJ11 connector pinning ..........................2 System requirements for Pathfinder Control ....................2 About your Pathfinder 500 series device ......................3 About the status LED light ..........................
  • Page 3 To view your list of favorite devices ......................16 To connect to a favorite encoder ......................16 Sharing your connection with another user ....................16 To switch between the Share Device Push and Share Device Get menus ......... 17 To push your connection to another user ..................... 17 To view another user’s connection ......................
  • Page 4: Hardware Recommendations

    ▪ Hardware recommendations At tvONE, we design our products to the highest quality standards. To get the best results from our products, we recommend that you use the best quality connectors, cables, and adapters. Consider the points below when you choose accessories and position equipment.
  • Page 5: Multi-Mode Optical Fiber

    Multi-mode optical fiber Maximum length 500 m (1640 feet). ▪ Duplex Multimode 50/125 μ (OM2). ▪ LC connector 850 nm. ▪ Single-mode optical fiber Maximum length 20 km (12.43 miles). ▪ Duplex single-mode. ▪ LC connector 310 nm TX -1550 nm RX. ▪...
  • Page 6: About Your Pathfinder 500 Series Device

    About your Pathfinder 500 series device The Pathfinder 500 series includes a DVI encoder and decoder, capable of extending a 1080p signal up to 20 km (12 miles). MG-KVM-531 encoder rear panel DVI IN DVI-I in. Connect to the PC you want to control. Audio in from PC.
  • Page 7 MG-KVM-532 decoder rear panel Audio in. Connect an audio input device, for example, a microphone. RS232 Connect a control device. Audio out. Connect to an audio output device, for example, speakers. 12VDC Connect to 12 V power supply. DVI-I out. DVI OUT Connect to a monitor.
  • Page 8: About The Status Led Light

    About the status LED light The Status LED light can be red, orange, or green. Physical Active Video Identify Auto-update data Color Blinking link connection extended Initialization command mode received Main LED Update None failed Slow Orange None Update in Orange Fast progress...
  • Page 9: Fitting Or Replacing The Sfp Module

    Fitting or replacing the SFP module Only use SFP modules from, or recommended by, tvONE. Remove the black dust protector from the SFP module. Pull the metal latch of the SFP module forwards until it is at a right angle.
  • Page 10: Connecting To Multiple Endpoints

    Connecting to multiple endpoints PDF-MG-KVM-53x-V1.00...
  • Page 11: Quick Start

    Quick start PDF-MG-KVM-53x-V1.00...
  • Page 12: Connecting Your Hardware

    If you’re setting up a network with multiple endpoints, for best results connect just a few Pathfinder devices at a time, and then add them to Pathfinder Control and update the firmware before you move on to the next set. This makes it much easier to find, name, and connect your devices. Connecting your hardware Connect the USB-A port on your PC to the USB-B port of the encoder.
  • Page 13: To Set Up Your System In Pathfinder Control

    To set up your system in Pathfinder Control This task is for administrators. Install Pathfinder Control on a dedicated PC connected to the Pathfinder network. Download Pathfinder Control from tvone.com/tech-support/software. Open Pathfinder Control and log in as an administrator. The default username is , and the...
  • Page 14: Updating Your Firmware

    Select Endpoints > Extender Settings. Double-click each extender and give it a name. Updating your firmware Download the latest firmware from tvONE.com/tech-support/software. In Pathfinder Control, select System > Update Management. 3. In UPDATE SETTINGS, select and navigate to the firmware file you downloaded in step 1.
  • Page 15: Connecting Encoders And Decoders In Pathfinder Control

    Read on for information about how users can log on to a PC and connect to an encoder. You can also set up more sophisticated features in Pathfinder Control, such as device groups, Cross- Click, and WindowView. Read more about setting up extra features in the User Guide. Download the User Guide from help.tvone.com/products/mg/mg-kvm. PDF-MG-KVM-53x-V1.00...
  • Page 16: The On-Screen Display - The Home Menu

    The on-screen display – the Home menu Opening the on-screen display To open the on-screen display, press Scroll Lock (ScrLk) quickly five times. If your keyboard doesn’t have a Scroll Lock key, open the on-screen keyboard. Select Start > Settings >...
  • Page 17: Connecting And Disconnecting With The On-Screen Display

    Connecting and disconnecting with the on-screen display Use the monitor and keyboard connected to your decoder to open the on-screen display. The on- screen display opens displaying the Home menu. Opening the on-screen display To open the on-screen display, press Scroll Lock (ScrLk) quickly five times. If your keyboard doesn’t have a Scroll Lock key, open the on-screen keyboard.
  • Page 18: To Open A Point-To-Point Connection

    To open a point-to-point connection If you are not connected through a network switch, you can connect directly to an encoder in point-to- point mode. 1. Open the on-screen display. Home 2. In the menu, press P. Searching in a list Several menus of the on-screen display show lists.
  • Page 19: Choosing And Using Favorite Devices

    Choosing and using favorite devices Each user can save up to eight favorite devices assigned to shortcut keys. Assign favorite devices in Device List menu. To choose a favorite device 1. To open the Device List menu, in the Home menu, press L.
  • Page 20: To Switch Between The Share Device Push And Share Device Get Menus

    To switch between the Share Device Push Share Device Get menus ▪ In the Share Device Push menu, press G. ▪ In the Share Device Get menu, press P. To push your connection to another user 1. In the Home menu, press S.
  • Page 21: Managing Settings With The On-Screen Display

    Managing settings with the on-screen display Opening the on-screen display To open the on-screen display, press Scroll Lock (ScrLk) quickly five times. If your keyboard doesn’t have a Scroll Lock key, open the on-screen keyboard. Select Start > Settings > Ease of Access >...
  • Page 22: Changing Your Display Settings

    ▪ To make your encoder work with Linux, press L. ▪ To make your keyboard and mouse work with older devices that do not support USB 2.0, press E. Changing your display settings You can change your display settings in the VGA Parameters menu.
  • Page 23: Managing Decoder Settings

    Managing decoder settings Make changes to your decoder settings in the KVM Settings Decoder menu. In the Home menu press G > R. Setting the audio volume The volume of the audio input and output on the decoder unit can be changed in the Audio Volume menu.
  • Page 24: Choosing What To Show On The Decoder Monitor When There Is No Connection

    2. Select an appropriate parity. 3. Select 1 or 2 stop bits. Choosing what to show on the decoder monitor when there is no connection You can choose what to show on the monitor connected to the decoder when the encoder and decoder are disconnected, or the decoder is not in use.
  • Page 25: Power Save Mode

    Power save mode You can choose to enter power save mode if the decoder doesn’t receive anything from the encoder for more than a minute. If your decoder is set to show the last image received when it becomes disconnected, the monitor shows the last image for one minute, and then enters power save mode.
  • Page 26: Changing Your Keyboard Shortcuts

    Changing your keyboard shortcuts You can change the keyboard shortcuts for common commands. Edit shortcuts in the Keyboard Shortcuts menu. In the Home menu, press G > R > H. Use the arrow keys to select a command. Press E to edit the shortcut. ▪...
  • Page 27: Enabling Other Users To Control Your Pc When You Share Your Connection

    Lock the on-screen display in the Menu Lock menu. In the Home menu, press G > R > L. ▪ To choose a timeout time or select lock with password, press T. ▪ To enter a password, press C. ▪ To enable or disable the lock, press D. Enabling other users to control your PC when you share your connection You can allow a user sharing your connection to control your PC.
  • Page 28: Reducing Video Tearing With Monitor Synchronization

    ▪ To cycle through the levels of monitor synchronization, press G. Network settings and more Manage network settings, user administration, and device settings in Pathfinder Control software. Read about Pathfinder Control in the User Guide. Download the User Guide from help.tvone.com/products/mg/mg-kvm. PDF-MG-KVM-53x-V1.00...
  • Page 29: Troubleshooting And Faqs

    Troubleshooting and FAQs Updating your firmware Download the latest firmware from tvone.com/softwares. In Pathfinder Control, select System > Update Management. In UPDATE SETTINGS, select and navigate to the firmware file you downloaded in step 1. The firmware .bmp file appears under MG-KVM-500 Firmware.
  • Page 30: No Video Is Reaching The Monitor Connected To The Decoder

    If the LED status light is blinking green, your USB keyboard or mouse might not be compatible. No video is reaching the monitor connected to the decoder The LED status light is red or orange. Check all cables are connected correctly. Connect a monitor directly to the PC and check for signal.
  • Page 31: Returning A Product For Repair

    Try updating your firmware. Note: during a firmware update your custom settings are deleted. Returning a product for repair You can request to return your product to tvONE™ for repair. When you contact tvONE support, have the following information ready. Product type ▪...
  • Page 32: Contact Us

    Information in this document is subject to change without notice. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and recording for any purpose other than the purchaser's personal use without the written permission of tvONE. Copyright © 2019 tvONE™. All rights reserved.

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