Troubleshooting; Faqs - Geo trio User Manual

Trio . User manual

Troubleshooting

Troubleshooting

FAQs

My Display is not showing any readings
This could be because your display is out of range and not
communicating with the smart meter.
You can check the signal strength by pressing the button
t
once whilst on the home screen then selecting
System status
from the menu.
If the display cannot communicate with the smart meter, it will show
Connecting to smart meter ... when the Display is turned on.
If the display shows Lost network or Not commissioned, then contact
your energy provider.
Why has my Display's screen turned off?
Your Display may be off for a number of reasons:
Under > Display, if you have selected the Backlight to be off
Settings
or the Backlight timer setting to be on, then the screen will switch
off when you are not using it (or it is scheduled to be off). Press any
button and the screen should come back on.
See 'Display' on page 27 for more information on the
settings.
Display
If the Display is being powered by batteries, then it may be that they
have run flat. Either connect your Display using the supplied power
adapter or replace the batteries.
The Display will run for approximately 4 hours whilst on batteries
allowing you to carry it around the home to learn how different
appliances work. It is not intended for prolonged use.
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