Troubleshooting; Faqs - Geo Trio II User Manual

Troubleshooting

FAQs

My monitor is not showing any
readings
This could be because your display is
out of range and not communicating
with the smart meter.
You can check the signal strength from
the
Quick Access
If the display cannot communicate
with the smart meter, it will show
Connecting to smart meter ... when
the monitor is turned on.
If the display shows Lost network or
Not commissioned, then contact your
energy provider.
menu.
Why has my monitor's screen
turned off or gone blank?
Your monitor may be off for a number
of reasons:
Under > Display, If you have
Settings
selected the Backlight to be off or the
Backlight timer setting to be on, then
the screen will be blank when you are
not using it (or it is scheduled to be
off). Touch any button and the screen
should come back on.
See 'Display' on page 24 for more
information on the
If the monitor is being powered by
batteries, then it may be that they
have run flat. Either connect your
monitor using the supplied power
adapter or replace the batteries.
The monitor will run for approximately
4 hours while on batteries so that you
can carry it around the home to learn
how different appliances work. It is not
intended for prolonged use.
Troubleshooting
settings.
Display
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