Geo Trio User Manual
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Geo Trio User Manual

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  • Page 1 User manual...
  • Page 2 User manual Welcome Welcome to your new Trio. The Trio shows energy use for electricity and gas smart meters and will have been configured to work with the meters you have installed, which may be electricity, gas or both. In this document you’ll find everything you need to quickly and simply set up and start using your Display.

  • Page 3: Table Of Contents

    Your Trio Display Top-up (20 digit code) What’s in the box? Top-upEmergency credit Powering the Display Top-up history Overview of your new Trio Low credit alert What does it mean? Messages See what you’re using Inbox What is a kWh?

  • Page 4: Your Trio Display

    Micro-USB power supply and cable Powering the Display Your Trio Display can be powered using the supplied power supply or with 3 x AAA (R03, LR03) non-recharchable batteries. Do not use any other power supply with this Display. The supplied power supply is not suitable for use with any other USB device.

  • Page 5: Overview Of Your New Trio

    Today Prepay Electricity 0.26 £0.05 being used now 30 minute average The screen on the Trio Display Press to return to the is touch-sensitive - you only need previous screen. to lightly touch it to interact with the screens. The LED at the bottom of the...

  • Page 6: What Does It Mean

    User manual What does it mean? See what you’re using Your Trio Display makes your electricity and gas consumption visible, taking the guesswork out of understanding how much your home uses - both right now and historically. What is a kWh? Electrical and gas energy consumption is measured in kWh (kilowatt hours) - traditionally known as 'units'.As items within the home consume energy...

  • Page 7: How Can I Use Less

    What does it mean? Trio User manual How can I use less? Look for appliances around the home that are not always being used and can be switched off. Often it’s items such as a games console, sound system or even a clock radio in the spare room.

  • Page 8: Getting Started

    Connection established Once your Display has successfully established a connection to your smart meter(s), your Trio will show the current consumption for electricity and recent gas usage. If your Display loses connection to the smart meter(s), then it will show the alert...

  • Page 9: Home Screen

    Overview screen is broken down into three tabs- Now, and Prepay. Home Today When your Trio is powered on, it will automatically show the screen Home once connected to the smart meter(s). You can also, at any time, press on the Display to return to the Home screen.
  • Page 10 Home Screen Trio User manual The banner bar allows you to check the smart meter(s) signal strength l, battery status, if on batteries o, and alert you to problems j. Meter network signal strength OK (normal condition for the Display).

  • Page 11: Now Screen

    Home Screen Trio User manual Now screen screen is divided in half, with the left side showing Electricity consumption now and the right about Gas consumption. Depending on your smart meter configuration, only the available energy types will be shown - the gas flame will not be shown if you do not have a gas smart meter, for example.

  • Page 12: Electricity (Left)

    Home Screen Trio User manual Electricity (left) The dial on the left (only available when you have an electricity smart meter) shows the current rate of electricity energy use for your home. As your home uses more or less electricity, the dial will move up and down.

  • Page 13: Gas (Right)

    Home Screen Trio User manual Gas (right) The gas flame indicates the recent consumption rate of gas for the home (where available). The gas usage consumption readings are updated every half an hour. As more gas is consumed, the blue flame will increase in size.

  • Page 14: Today Screen

    Home Screen Trio User manual Today screen screen shows the total consumption so far today for Electricity Today and Gas. If you have set a budget for each fuel type (see Settings), then the Display will show the percentage of budget used so far today, and the associated cost.

  • Page 15: Prepayment Screen

    Red when less than one day remaining- text • within the ring changes to ‘top-up required’ When you first set up your Trio, it will take a couple of days to gather enough information to sensibly calculate how many days your balance will last).

  • Page 16: Single Fuel Mode

    Touching a fuel when emergency credit is available, will show the active emergency credit pop-up dialogue. If both fuels have emergency credit available, then the Prepay menu will be shown. The Trio is capable of notifying you when the prepayment balance is low, change the alert setting ( >...
  • Page 17 Home Screen Trio User manual Single fuel mode (prepayment customers only) When only one fuel is supplied, and the meter is prepayment mode, the home screen will show consumption now, and prepayment information. Touching the left-hand half of the screen (electricity dial) will show the history.

  • Page 18: Quick Access Menu Overview

    Quick Access Menu Trio User manual Quick Access Menu Overview Pressing the home button on the top of the Display while on the Home screen will show a set of buttons to quickly access some of the Display’s main features. For credit mode there are six icons, for prepayment mode there are eight icons.

  • Page 19: System Status

    Quick Access Menu Trio User manual System status This screen can be accessed via the menu. Quick access Should there be a problem with any area this will be shown as red. Touch any of the icons to view more information on the different parts of the smart metering system.

  • Page 20: Usage History Screens

    Usage History Screens Trio User manual Usage History Screens Electricity usage history The Electricity usage history has four tabs, from left to right-Hours, Days, Weeks and Months. Use the left and right arrow keys to move between the tabs. Each of the screens is designed in a similar manner. The left side of the screen shows a bar graph of electricity usage for the period in either kilowatt hours (kWh) or cost (£).

  • Page 21: Gas Usage History

    Usage History Screens Trio User manual Days tab The Days tab shows electricity usage for today and the previous eight days. The bars include any daily standing charge. (if your tariff has a standing charge). If a budget has been set (see >...

  • Page 22: Menu

    Menu Trio User manual Menu Overview The main menu can be accessed by touching the button. Touch the arrows to move through the menu items and then touch to access the menu item. Electricity usage, Gas usage and Settings can all be accessed via the Quick menu.

  • Page 23: Prepay

    Menu Trio User manual Gas usage history Explore recent gas consumption in history (when available). Gas usage This screen can also be accessed via the menu and touching Quick Access the Gas icon. See “Gas History” on page 21. Prepay (Prepayment meters only) The Prepay menu allows you to top-up, activate emergency credit (if available), view top-up history and change the low credit alert setting.

  • Page 24: Tariffs

    For variable tariffs, then the current and upcoming rates are shown. If there is no standing charge the Trio will not display this part of the text. Money owed (prepayment meters only) If you have any money owed, this will be shown with a breakdown of the charges and recovery rate.

  • Page 25: Inbox

    Menu Trio User manual Inbox View messages that have been sent by your smart meter.See “Messages” on page 29. Meters View details of your electricity or gas meter and the current meter reading. When in prepayment mode the supply status the supply status will change to reflect the status of your meter(s) - Supply on, Supply ready and Supply off.

  • Page 26: Prepay

    Trio. Top-up (20 digit code) The Trio can be used to top-up the meter(s). In the Prepay menu select Top- up, if both meters are in prepayment mode, then select the fuel to top-up. You can top-up from the home screen prepayment tab by pressing the fuel in prepayment mode - see “Prepayment screen”...

  • Page 27: Top-Upemergency Credit

    Prepay (prepayment meters only) Trio User manual Once the code has accepted by the meter a confirmation will be shown, as shown below; it may take up to 30 minutes for the confirmation to appear. If the top-up is rejected the confirmation will explain why it was rejected.

  • Page 28: Top-Up History

    Prepay (prepayment meters only) Trio User manual Top-up history View the top-up history for your prepayment meters here. Only the fuel in prepayment mode is shown within this screen. For each top-up there is further information about that top-up, as shown above.

  • Page 29: Messages

    Messages Trio User manual Messages Inbox The smart metering infrastructure is capable of sending you messages via your smart meter(s) and these will be shown in the Inbox. When a new message is received you will also receive a notification on the screen.

  • Page 30: Reading A Message

    Messages Trio User manual Reading a message When a message is first open, the date is shown at the top and the content of the message below. If the message is longer than the space available, use the buttons to view the rest of the message.

  • Page 31: Settings

    Budget Your Trio has been designed to help you track your energy usage and meet the budgets you set. Select the period for the budget for both fuels; either daily, weekly or monthly.

  • Page 32: Display

    Trio User manual Display Use this setting screen to change the display settings for your Trio. Brightness Set the brightness of the screen. This affects all screens. Adjust the brightness by selecting from High (100%), Medium (50%) and Low (20%).

  • Page 33: Alerts

    Settings Trio User manual Alerts Enable and disable alert pop-ups from this screen. Set to On to see new alert and message notifications. If alerts are Off, nonew alert and message notifications will be displayed. WiFi network See “Connect to WiFi network” on page 36. for setting up and managing the WiFi network.

  • Page 34: Advanced

    User manual Advanced The advanced features include: Device info Information including the serial number and software version of your Trio. You may need this information when contacting your energy provider. Usage level The electricity on the home screen can be scaled to match the typical usage levels of your home.
  • Page 35 Reset data: clears all historic consumption data and totals, including user messages and alerts. This can be used if you are moving house (and leaving the Trio) and want to clear this data. Reset all: Performs both Reset settings and Reset data.

  • Page 36: Online Setup

    User manual Online setup Introduction The Trio has built in WiFi, which might be enabled to connect to internet, and your energy providers’ app. Connect to WiFi network Your Trio will need to be connected to a local WiFi network to enable cloud services.

  • Page 37: Smartphone App

    Your energy app allows you to view your energy usage and spend remotely. Open your energy app and follow the app instructions to connect to your Trio. The app needs to be associated with the Trio. During this process, you will be required to enter a Secure code. Select...

  • Page 38: Troubleshooting

    Troubleshooting Trio User manual Troubleshooting FAQs My Display is not showing any readings If your Display shows Awaiting data, the banner bar is red, or there is no l symbol in the banner bar, this could be because your Display is out of range and is not able to communicate with the smart meter.

  • Page 39: Status Codes

    Status codes Trio User manual Status codes Your Display may show an status code when there is a problem. Code(s) Status Resolution Your Display has developed a fault. Please remove and 1 ... 3 Display problem re-insert the power supply or contact your utility provider.
  • Page 40 www.geotogether.com For any help or support please contact your supplier...

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