Geo trio User Manual
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Geo trio User Manual

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  • Page 1 User manual...
  • Page 2 Welcome to your new Trio. You’ve taken that all important first step towards complete control of your home energy use. Your Trio will help you manage and visualise your energy – helping you on the way to optimum efficiency and maximum cost savings.

  • Page 3: Table Of Contents

    Trio User manual Contents Contents Welcome Prepay Restore supply Your Trio Display Top-up (40 / 60-digit codes) What’s in the box? Emergency credit Powering the Display Top-up history Energy display overview Low credit alert What does it mean? Messages See what you’re using...

  • Page 4: Your Trio Display

    • Micro-USB power supply Powering the Display Your Trio Display can be powered using the supplied power supply or with 3 x AAA (R03, LR03) non-recharchable batteries. Do not use any other power supply with this Display. The supplied power supply is not suitable for use with any other USB device.

  • Page 5: Energy Display Overview

    Today Prepay Electricity 0.26 £0.05 being used now 30 minute average The screen on the Trio Display Press to return to the is touch-sensitive - you only need previous screen. to lightly touch it to interact with the screens. The LED at the bottom of the...

  • Page 6: What Does It Mean

    What does it mean? What does it mean? See what you’re using Your Trio Display makes your electricity and gas consumption visible, taking the guesswork out of understanding how much your home uses - both right now and historically. What is a kWh? Electrical and gas energy consumption is measured in kWh (kilowatt hours) - traditionally known as 'units'.

  • Page 7: How Can I Use Less

    Trio User manual What does it mean? Less is more The lower the hourly rate of consumption, the less it will cost and the more you can save. It is typical of a medium sized house to use around 250Wh or 4p per hour of electricity - so see how low you can get the speedometer.

  • Page 8: Getting Started

    Trio will show the current consumption for electricity and recent gas usage. If your Display loses connection to the smart meter(s), then it will show the alert above. Try moving the Trio closer to the smart meter(s) to re-connect.

  • Page 9: Home Screen

    Home on whether you have electricity or gas in credit or pre-payment mode. When your Trio is powered on, it will automatically show the Home screen once connected to the smart meter(s).
  • Page 10 Trio User manual Home Screen The banner bar allows you to check the smart meter(s) signal strength l, battery status, if on batteries n, and alert you to problems j. Meter network signal strength OK (normal condition for the Display)

  • Page 11: Now Screen

    Trio User manual Home Screen Now screen screen is divided in half, with the left side showing Electricity consumption now and the right about Gas consumption. Depending on your smart meter configuration, only the available energy types will be shown - the gas flame will not be shown if you do not have a gas smart meter, for example.

  • Page 12: Electricity (Left)

    Trio User manual Home Screen Electricity (left) The dial on the left (only available when you have an electricity smart meter) shows the current rate of electricity energy use for your home. As your home uses more or less electricity, the dial will move up and down.

  • Page 13: Gas (Right)

    Trio User manual Home Screen Gas (right) The gas flame indicates the recent consumption rate of gas for the home (where available). The gas usage consumption readings are updated every half an hour. As more gas is consumed, the blue flame will increase in size.

  • Page 14: Today Screen

    Trio User manual Home Screen Today screen screen shows the total consumption so far today for Today Electricity and Gas. If you have set a budget for each fuel type (see Settings), then the Display will show the percentage of budget used so far today, and the associated cost.

  • Page 15: Prepayment Screen

    Trio User manual Home Screen Prepayment screen This screen is only shown if one or more meters are in prepayment mode. screen shows the current available credit for prepayment Prepay meters. Electricity is on the left and Gas on the right.

  • Page 16: Single Fuel Mode (Credit)

    Touching a fuel when emergency credit is available, will show the active emergency credit pop-up dialogue. If both fuels have emergency credit available, then the prepay menu will be shown. The Trio is capable of notifying when the prepayment balance is low, change the alert setting under >...

  • Page 17: Single Fuel Mode (Prepay)

    Trio User manual Home Screen Single fuel mode (prepay customers only) When only one fuel is supplied, and the meter is prepayment mode, the home screen will show consumption now, and prepayment information. Touching the left-hand half of the screen (electricity dial) will show history.

  • Page 18: Quick Access Menu Overview

    The banner bar shows the current signal strength of the smart meter(s) and the WiFi network; additionally, it shows the temperature of the room the Trio is in (if your Trio is fitted with the temperature sensor). Press the home button again to return to the screen.

  • Page 19: System Status

    Trio User manual Quick Access Menu System status This screen can be accessed via the menu. Quick access Should there be a problem with any area this will be shown as red. Touch any of the icons to view more information on the different parts of the smart metering system.

  • Page 20: Usage History Screens

    Trio User manual Usage History Screens Usage History Screens Electricity usage history By touching the Electricity dial on the screen tab or by Home selecting from the menu, you can see recent Quick Access Main electricity usage. Hours tab The screen initially shows the current electricity usage for today in cost (£), divided in to the 24 hours of the day.
  • Page 21 Trio User manual Usage History Screens Days tab The Days tab shows electricity usage for today and the previous eight days. The bars include any daily standing charge. (if your tariff has a standing charge). If a target has been set (see >...

  • Page 22: Gas Usage History

    Trio User manual Usage History Screens Gas usage history The same historical views are available for gas consumption. Seasonal adjustment The budgets are seasonally adjusted to take in to account higher energy use during the winter months and less during the summer.

  • Page 23: Menu

    Trio User manual Menu Menu Overview The main menu can be accessed by touching the button. Touch the arrows to move through the menu items and then touch to access the menu item. Electricity usage, Gas usage, System status and Settings can all be accessed via the menu.

  • Page 24: Gas Usage History

    Trio User manual Menu Gas usage history Explore recent gas consumption in history (when available). Gas usage This screen can also be accessed via the menu and Quick Access touching the Gas icon. See “Gas History” on page 21. Prepay (Prepayment meters only)

  • Page 25: Tariffs

    For variable tariffs, then the current and upcoming rates are shown. If there is no standing charge the Trio will not display this part of the text. Money owed (prepayment meters only) If you have any outstanding money owed, this will be shown with a breakdown of the charges and recovery rate.

  • Page 26: Inbox

    Trio User manual Menu Inbox View messages that have been sent by your energy provider(s). See “Messages” on page 30 Meters View details of your electricity or gas meter and the current meter reading(s). If you have a single tariff, then the meter reading will be shown...

  • Page 27: Prepay

    Restore supply On some meters, the electricity supply can be enabled (restored) from the Trio without having to press a button on the meter. If you meter supports this capability, it will automatically appear in the prepay menu when the supply is ready to be enabled.

  • Page 28: Emergency Credit

    Trio User manual Prepay (prepayment meters only) Once the code has accepted by the meter a confirmation will be shown, as shown below; it may take up to 30 minutes for the confirmation to appear. If the top-up is rejected the confirmation will explain why it was rejected.

  • Page 29: Top-Up History

    Trio User manual Prepay (prepayment meters only) Top-up history View the top-up history for your prepayment meters here. Only the fuel in prepayment mode is shown within this screen. For each top-up there is further information about that top-up, as shown above.

  • Page 30: Messages

    Trio User manual Messages Messages Inbox The smart metering infrastructure is capable of sending you messages via your smart meter(s) and these will be shown in the Inbox. When a new message is received you will also receive a notification on the screen and am alert sound.

  • Page 31: Reading A Message

    Trio User manual Messages Reading a message When a message is first open, the date is shown at the top and the content of the message below. If the message is longer than the space available, use the buttons to view the rest of the message.

  • Page 32: Settings

    Individual budgets can be set for each fuel Seasonal adjustment Your Trio can adjust your budget to reflect seasonal variation in consumption. It is typical to use less energy in the summer months compared to the winter months.

  • Page 33: Display

    Trio User manual Settings Display Use this setting screen to change the display settings for your Trio. Brightness Set the brightness of the screen. This affects all screens. Adjust the brightness by selecting from High (100%), Medium (60%) and Low (20%).

  • Page 34: Sounds & Alerts

    Trio User manual Settings Sounds & Alerts Change the volume of alerts and if they are enabled or disabled. Volume This sets the volume of all sounds and alerts. Select to change the volume level- High (100%), Medium (50%), Low (20%).

  • Page 35: Advanced

    The advanced features include: Device info Information including the serial number and software version of your Trio. You may need this information when contacting your energy provider. Usage level The electricity dial can be scaled to match the typical usage levels of your home.
  • Page 36 Reset data: clears all historic consumption data and totals, including user messages and alerts. This can be used if you are moving house (and leaving the Trio) and want to clear this data. Reset all: Performs both Reset settings and Reset data.

  • Page 37: Online Setup

    Online setup Online setup Introduction The Trio has built in WiFi, which might be enabled to connect to internet, and your energy providers’ app. Connect to WiFi network Your Trio will need to be connected to a local WiFi network to enable cloud services.

  • Page 38: Smartphone App & Account Registration

    Your energy app allows you to view your energy usage and spend remotely. Open your energy app and follow the app instructions to connect to your Trio. The app needs to be associated with the Trio. During this process, you will be required to enter a Secure code. Select...

  • Page 39: Troubleshooting

    Trio User manual Troubleshooting Troubleshooting FAQs My Display is not showing any readings This could be because your display is out of range and not communicating with the smart meter. You can check the signal strength from the banner bar or Quick menu.

  • Page 40: Status Codes

    Trio User manual Status codes Status codes Your Display may show an status code when there is a problem. Code(s) Status Resolution Your Display has developed a fault. Please remove and re-insert the power supply or contact your 1 ... 3 Display problem utility provider.

  • Page 41: Technical Specifications

    Trio User manual Technical specifications Technical specifications Trio Display This product is intended to be used indoors in a domestic or small office environment. It is not suitable for outdoor use. Model PCK-T2NT-004 Rated voltage (display) 5Vdc and / or 3xAAA (R03, LR03) non-recharchable batteries.
  • Page 42 www.geotogether.com For any help or support please contact your supplier...

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