Geo Trio II Quick Start Manual

Menu
The main menu is available from the home screen. Select it by
touching the symbol ( ) on the top left of the screen.
Menu i
Electricity / Gas usage
Detailed information on the electricity and gas consumption for
today and recent days, weeks and months.
These screens are also available by touching the associated
numbers on the screen or via the menu.
Home Quick Access
Balance & Billing
Information on the cost of used energy (when in credit mode)
or balance available (when in pre-payment mode).
Tariffs
Displays the current and next electricity and gas prices.
Debt
(prepay customers only)
If you have any outstanding debt with your utility provider, this
will be outlined with a breakdown of the charges and recovery
rate.
Inbox
View messages received from your utility provider(s). New
messages will be shown on the screen automatically
Inbox
(this can be disabled in the menu).
Settings
Meters
Information on your electricity or gas meter and the current
meter readings.
Support
Contact details for your utility provider(s), (may include a
telephone number and email address).
Settings
Personalise your Trio II with the Settings screen (also available
via the screen).
Quick Access

Further information

This guide is designed to introduce you to the Trio II. In it
you'll find some basic information about the key features and
functionality.
Further information on the Trio II is available online at
http://www.geotogether.com/trio2
Technical specifications
This product is intended to be used indoors in a domestic
environment. It is not suitable for outdoor use. It is intended to
be installed and configured by a qualified installer only.
Supply voltage 240Vac, 50Hz
Operating voltage 5Vdc
Operating power < 0.6W
Operating temperature 0 to 40ºC
Operating humidity 0 to 85% non-condensing

Troubleshooting

My monitor isn't showing any information
If your monitor shows , this could be
Waiting for data
because your monitor is out of range and is not able to
communicate with the smart meter. Try moving your monitor
closer to the smart meter.
You can check your signal strength by pressing the top button
while on the home screen. This will show the signal strength to
the meter in the top right ( ) and a system status icon ( )
Meter r
in the middle of the screen.
If problems persist, please contact your supplier.
System Status shows a Wi-Fi error
The Wi-Fi module is an option on the Trio II and may have been
supplied by your utility provider or network operator.
When the screen shows the Wi-Fi symbol ( )
System Status m
in red or amber, then this means one of the following:
• The monitor is out of range of the Wi-Fi network or it is not
available - try moving closer to the access point or router.
• The security details for the configured Wi-Fi network have
changed since they were setup.
• The monitor's details have been actively blocked by the
Wi-Fi network.
• The monitor is running on batteries - the WiFi module
does not function when running on batteries.
System Status shows a Cloud error
The Cloud service is only available if your Trio II has the
optional Wi-Fi module fitted.
When the screen shows the Cloud symbol
System Status
( ) in red or amber, then this means one of the following:
p
• Your Cloud account has not been configured.
• The monitor is unable to access the Cloud service - check
your home broadband connection.
• The Cloud service is temporarily offline.
My monitor is blank or has switched itself off
The monitor backlight may have turned itself off to save power,
press the top button or touch the screen to switch it back on.
This setting can be changed under the .
Settings
If you are using batteries to power the monitor the batteries
may have gone flat. The battery icon ( ) will be shown when
o
operating on battery power. The running time is 4 hours.
Reconnect to the mains adaptor or replace the batteries.
We recommend that the monitor is powered continuously
using the power supply provided.
Safety notice
Please be aware of these simple safety precautions when
using this product. Safe operation of your Trio II
may be hindered if used in a way that is not specified by the
manufacturer.
Keep the Trio II away from water and other liquids.
Disconnect from the mains power supply before
cleaning (with a soft, dry cloth only). Please contact
your supplier if any components appear damaged or
faulty.
Your Trio II is designed to be used in an indoor,
domestic environment only.
To protect the environment, this product and its
batteries must be disposed of safely at the end of its
life.
This product is CE approved.
This product complies with RoHS regulations.
Manufacturer
Designed and manufactured by:
Green Energy Options Ltd.
3 St. Mary's Court, Main Street, Hardwick, Cambridge
CB23 7QS, UK
Hereby, Green Energy Options Ltd. (UK) declares that the radio
equipment enclosed (identified by the product type numbers
on the product label) are in compliance with Directive 2014/53/
EU.
The full text of the EU declaration of conformity is available
online at http://www.geotogether.com/EUDoC.
SM2D-A-QRG-001_9
Trio II
QUICK START GUIDE