Return & Restocking Policy - CAIRE HELiOS Plus Technical & Service Manual

XIII
Ordering Information
Ordering Information
The following steps should be used when ordering a new HELiOS
or replacement parts for an existing unit:
1. Compile a list of all equipment and replacement parts to be
ordered.
Use the following part numbers to order a complete generic
unit:
HELiOS Plus H300
HELiOS Marathon H850
2. Fill out a purchase order containing the following informa-
tion:
a. Purchase order number.
b. Name and address of billing location.
c. Name and address of shipping location.
d. Quantity, part number, description, and unit cost
for each item ordered.
3. Telephone or fax CAIRE Inc. at one of the numbers listed
below to begin immediate processing of the order:
USA
Toll Free Phone:
Toll Free Fax:
(To place an order):
Phone:
Fax:
Asia, Australia, Pacific Rim
Phone:
Fax:
Europe
Phone:
Fax:
#B-700848-00
#H850EU
800 48 CAIRE
(800 482 2473)
888 WE CAIRE
(888 932 2473)
770 257 1299
770 257 1300
+61 297 494333
888 932 2473
+44 (0) 1189 367060
+44 118 9799245
4. E-Mail or fax the completed purchase order for
confirmation to:
North and South America/Asia/Pac Rim email to:
customerservice.usa@caireinc.com
Africa/Europe/Middle East email to:
customerservice.europe@caireinc..com
North and South America fax to: 888-932-2473
Asia/Pac Rim fax to: 770-721-7758
Africa/Europe/Middle East fax to: +44 118 9799245
All new equipment will be shipped either "prepaid", F.O.B. from
the factory, or collect via your specified carrier. All replacement
parts will be sent by UPS "prepaid", and the shipping charges for
equipment and parts will be added to the final invoice. Payment
for replacement parts are located on CAIRE, Inc.'s, invoice with
payment date indicated. All shipments will originate from the
factory. If a particular carrier or method of shipment is desired,
specify when placing order.
For additional ordering and contact
information, visit www.cairemedical.com.
HELiOS Portables Technical Service Manual • PN 20562190 Rev E
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