Troubleshooting - Worx WG154 Manual

TROUBLESHOOTING

The following table gives checks and actions that you can perform if your machine does not operate correctly.
If these do not identify and correct the problem, contact your service agent.
WARNING: Switch the machine off and remove the battery prior to any troubleshooting.
Problems
Trimmer fails to
operate.
Trimmer runs
intermittently.
Excessive
vibrations/noise.
Cutting time per
battery charge too
low.
Machine does not
cut.
Continuous lighting
of the battery
charge indicator
No charging
procedure possible.
Battery charge
indicator does not
light up.
Auto feed does not
work
2 in 1: Trimmer / Edger
Possible Causes
Battery discharged.
Battery too hot/cold.
Motor is broken.
Internal wiring of machine damaged.
Motor is broken.
Battery not fully charged.
On/Off switch defective.
Machine defective.
Line spool is not wound well.
Battery has not been used for long
period or only charged for short term.
Grass too high.
Battery defective.
Line broken.
Battery not fully charged.
Motor is broken (speed is too low).
Grass entangled around cutting head.
Battery not (properly) inserted.
Battery contacts contaminated.
Battery defective.
Plug of battery charger not plugged in
(properly).
Socket outlet, mains cable or battery
charger defective.
Cutting line is not wound well.
The line is tangled.
Line is used up.
Corrective Action
Recharge battery; also see the content in
charger manual
Allow to cool/warm.
Contact Service Agent.
Contact Service Agent.
Contact Service Agent.
Recharge battery.
Contact Service Agent.
Contact Service Agent.
Rewind the line. See '' To fit spool and
line assembly.''
Fully charge battery; also see the
content in charger manual
Cut in stages.
Replace the battery.
Replace the line.
Recharge battery; also see the content in
charger manual
Contact Service Agent.
Remove grass.
Properly insert battery into battery charger.
Clean the battery contacts (e.g. by
inserting and removing the battery
several times) or replace the battery.
Replace the battery.
Insert mains plug (fully) into the socket
outlet.
Check the mains voltage; have
the battery charger checked by an
authorized after-sales service agent.
Manually feed the line, if still can not
feed out, remove the spool out and
rewind the line.
Replace with a new line spool.
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