Troubleshooting - Worx WG183E Manual

TROUBLESHOOTING

The following table gives problems and actions that you can perform if your machine does not operate correctly.
WARNING: Switch the machine off and remove the battery prior to any troubleshooting.
Problems
Trimmer fails to operate.
Trimmer runs
intermittently.
Excessive vibrations/
noise.
Cutting time per battery
charge too short.
Machine does not cut.
Continuous lighting of the
battery charge indicator.
12 No charging procedure
possible.
Battery charge indicator
does not light up.
Auto feed does
not work
Cordless Grass Trimmer
Possible Causes
Battery discharged.
Battery too hot/cold.
Motor is broken.
Internal wiring of machine damaged.
Motor is broken.
Battery not fully charged.
On/Off switch defective.
Machine defective.
Line spool is not wound well.
Battery has not been used for long
period or only charged for short term.
Grass too high.
Battery defective.
Line broken.
Battery not fully charged.
Motor is broken (speed is too low).
Grass entangled around cutting head.
Battery not (properly) inserted.
Battery contacts contaminated.
Battery defective.
Plug of battery charger not plugged
in (properly).
Socket outlet, mains cable or battery
charger defective.
Cutting line is not wound well.
The line is tangled.
Line is used up.
Corrective Action
Recharge battery; also see the content in
charger manual.
Allow to cool/warm.
Contact Service Agent.
Contact Service Agent.
Contact Service Agent.
Recharge battery.
Contact Service Agent.
Contact Service Agent.
Rewind the line. See '' MANUALLY WINDING
THE LINE"''
Fully charge battery; also see the content in
charger manual.
Cut in stages.
Replace the battery.
Replace the line.
Recharge battery; also see the content in
charger manual
Contact Service Agent.
Remove grass.
Properly insert battery into battery charger.
Clean the battery contacts or replace the
battery.
Replace the battery.
Insert mains plug (fully) into the socket
outlet.
Check the mains voltage; have the battery
charger checked by an authorized after-
sales service agent.
Manually feed the line, if still can not feed
out, remove the Spool out and rewind the
line.
Replace with a new spool of line.
EN