Troubleshooting - InSinkErator SS-50 Installation, Care & Use Manual

Troubleshooting for problems other
than what is listed below should be
performed by a qualified service
person. Troubleshooting performed
by untrained personnel could result
in electrical shock or damage to the
disposer. Disconnect power before
servicing.
PROBLEM
The disposer will not start
and water does not flow.
The disposer will not start
but water flows.
The disposer motor stops
while grinding, but water
continues to flow.
The water flows
continuously before the
controls are turned on.
Overload protector trips
frequently.

Troubleshooting

POSSIBLE CAUSE
No incoming power.
The disposer overload
protector is tripped.
The disposer is jammed.
The disposer is jammed.
The disposer overload
protector is tripped.
Disposer is overloaded
with food waste.
SOLUTION
Turn on electrical supply.
Turn control to the off position and press the red reset
button on the disposer.
Turn the control to the off position and complete the
following steps:
1. Insert dejamming bar (not supplied) slot down through
the sink opening. Place the slot over one end of the
raised bars found on the top of the rotating shredder.
2. Using an adjustable wrench or a pipe wrench for
leverage, twist the dejamming bar back and forth to
free the jam. The rotating shredder should revolve
freely when the jam is released.
3. Remove all foreign material that caused the stoppage.
4. Allow the disposer to cool for 3-5 minutes after it stops
running. Press the red reset button to reset the
overload protector. Never strike the reset button with an
object.
5. If the disposer remains inoperative after following these
steps, contact the nearest In-Sink-Erator Factory
Authorized Service Center. You may obtain the
telephone number of the Service Center nearest you by
calling 1-800-558-5700.
See The disposer is jammed, above.
Turn the control to the off position and press the red
reset button on the disposer. If the disposer was running,
allow the unit to cool for 3-5 minutes before pressing the
red reset button. Never strike the reset button with an
object.
Reinstall the water solenoid valve with the arrow on the
valve pointing in the direction of the water flow.
Do not overload disposer with excessive amounts of food
waste.
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