Troubleshooting Troubleshooting - InSinkErator 13954 Installation & Use Manual

Troubleshooting for problems other than what is listed below should only be performed by a qualified service
person. Troubleshooting performed by untrained personnel could result in electrical shock or damage to the
disposer. (Disconnect the power before servicing the disposer.)
PROBLEM
The disposer will not
start and water does
not flow.
The disposer will not
start but water flows.
The disposer motor
stops while grinding,
but water continues to
flow.
The water flows
continuously before the
controls are turned on.
Overload protector trips
frequently.
POSSIBLE CAUSE
No incoming power.
The disposer overload protector is
tripped.
The disposer is jammed.
The disposer is jammed.
The disposer overload protector is
tripped.
The water solenoid valve is installed
backward.
Disposer is overloaded with food
waste.
SOLUTION
Turn the circuit line power on.
Turn control to the off position and press the red
reset button on the disposer.
Turn the control to the off position and complete
the following steps:
1. Insert the dejamming bar (slot down) through
the sink opening. Place the slot over one end
of the raised bars found on the top of the
rotating shredder.
2. Using an adjustable wrench or a pipe wrench
for leverage, twist the dejamming bar back and
forth to free the jam. (The rotating shredder
should revolve freely when the jam is re-
leased.)
3. Remove all foreign material that caused the
stoppage.
4. Allow the disposer to cool for 3-5 minutes after
it stops running. Press the red reset button to
reset the overload protector. (Never strike the
reset button with an object.)
5. If the disposer remains inoperative after
following these steps, contact the nearest In-
Sink-Erator Factory Authorized Service
Center. (You may obtain the telephone
number of the Service Center nearest you by
calling 1-800 558-5700.)
See The disposer is jammed, above.
Turn the control to the off position and press the
red reset button on the disposer. (If the disposer
was running, allow the unit to cool for 3-5 minutes
before pressing the reset button. Never strike the
reset button with an object.)
Reinstall the water solenoid valve with the arrow
on the valve pointing in the direction of the water
flow.
Do not overload disposer with excessive amounts
of food waste.
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TROUBLESHOOTING TROUBLESHOOTING
TROUBLESHOOTING TROUBLESHOOTING TROUBLESHOOTING