Troubleshooting Connections - SonicWALL SuperMassive 9200 Getting Started Manual

Troubleshooting Connections
Use the suggestions in this section to troubleshoot your MGMT
and LAN connections.
Troubleshooting Your MGMT
Connection
If you cannot connect to the SonicWall SuperMassive
appliance or the Setup Wizard does not display, consider the
following:
• Did you correctly enter the SuperMassive management IP
address beginning with "http://" or "https://" in your web
browser?
• Did you try restarting your management station while it is
connected to the SonicWall appliance?
• Are the Local Area Connection settings on your computer
set to a static IP address on the
192.168.1.0/24 subnet?
• Is the Ethernet cable connected to your computer and to
the MGMT port on your appliance?
• Is the connector clip on your network cable properly seated
in the port of the security appliance?
Troubleshooting Your LAN Connection
If you do not see the SonicOS login prompt when you point
your browser to the X0 (LAN) IP address, consider the
following:
• Did you correctly enter the IP address for the SonicWall
SuperMassive X0 interface into your web browser,
beginning with "http://" or "https://"?
• Did you try restarting your management station while it is
connected to the SonicWall appliance?
• Are the Local Area Connection settings on your computer
set to one of the following?:
• Obtain an IP address automatically using DHCP
• A static IP address on the default LAN subnet
(192.168.168.0/24)
• A static IP address on the configured LAN subnet, if you
changed it during initial setup
• Do you have the Ethernet cable connected to your
computer and to the X0 (LAN) port on your appliance?
• Is the connector clip on your network cable properly seated
in the port of the security appliance?
SonicWall SuperMassive 9200/9400/9600 Getting Started Guide 23