Activating Ec500 For Simultaneous Ringing On Multiple Phones; Accessing Exchange Contacts; Call Parking - Avaya 9608 Quick Reference

Changing the language
1. Press Main menu.
2. Select Options & Settings.
3. Press Select.
4. Press Select.
5. Select Language & Region.
6. Select Language.
7. Press Select or OK.
8. Select a display language.
9. Press Select.
10. Press Yes to confirm the selected language.
Features
Setting up automatic call back
1. Gain access to the Features screen when you get a
busy signal from the extension that you called.
2. Scroll to Auto Callback.
3. Press OK or press the corresponding line button.
Activating EC500 for simultaneous ringing
on multiple phones
With the EC500 feature, you can program calls in the way
that your desk phone and your cell phone ring
simultaneously when there is an incoming call. Using this
feature, you can answer office calls while you are away
from your desk. The system administrator has to add your
cell phone number and program the desk phone.
1. From the Phone screen, go to the Features screen.
2. Scroll to EC500, and press Select.
Extending a call to your cell phone (EC500)
You can use the Extend Call feature to receive a call that
is active on your office phone on your mobile phone. The
Extend Call feature uses EC500 Extension to Cellular. You
to transfer an office call to your mobile phone and move
away from your desk. This feature is programmed by your
system administrator.
Note:
Your administrator can set the destination mobile
number.
1. During an active call, gain access to the Features
screen.
2. Scroll to Extend Call , and press OK to forward the
call to your mobile phone.
3. Answer the call on your cell phone.
The call remains active on your phone, so you can
switch back to your phone at any time.
Contacts
Adding a new contact
You can add up to six distinct numbers to a contact. For a
work extension, selecting Track Presence allows you to
track the contact's presence, for example, Available, Busy,
Away, Do Not Disturb, Out of Office or Offline. You need to
create a new contact to track presence if the work
extension of the contact is changed.
1. Do one of the following:
• If this is your first Contacts list entry, press
Contacts > New.
• If you already have entries in your Contacts list,
press Contacts > More > New.
2. Enter the first and last name using the dial pad.
3. Choose Yes in the Track Presence field to know the
presence information for this contact. If the presence
information is available for this person, the phone
displays the presence icon next to this name of the
contact on the Phone screen or the Contact screen.
4. In the Number field, enter the extension number.
The contact number can include a-z, A-Z, 0-9, and the
following special symbols: comma (,), space, dash (-),
dot (.), + , * , #, $, &, !, ~, ?, +, =, |. A comma (,) inserts
a pause during dialing.
5. Scroll to the next field and choose the type of number
that you entered: Work, Home, Mobile.
6. If you have another number of this contact, scroll
down and repeat steps 5 to 6.
You can add up to five additional numbers to one
contact entry, but you can designate only one number
as primary.
7. Press Save.
Searching for a contact
Use this task to search for a contact that already exist in
your contacts list.
You can jump to a certain group of letters in your contacts
list by pressing the associated dial pad button. For
example, if you press 3, the phone displays entries
starting with D, E, or F depending on the names of
contacts that you might have in the contacts list that start
with any of these letters. With each successive dialpad
key press, the phone displays the matching entries.
1. Press Contacts.
2. Use the dialpad to type the name that you want to
search.
If you set up your contacts in the Last Name and First
Name format, type the letters of the last name. If you
have set up your contacts using a different format,
type the most likely letters that matches the contact
that you want to find.
3. When the phone displays the required match, you can
perform any of the following actions:
• To call the contact, press Call.
• To edit the contact information, press More > Edit.

Accessing Exchange contacts

1. Press Contacts.
2. Press the More softkey twice and then press the
Exchange or softkey.
3. To copy a contact from the Exchange server to the
contacts list, press +Local.
4. On the Contact Edit screen, specify the name,
telephone numbers, and telephone types for the
contact.
5. Press Save.

Call parking

Parking a call
1. During an active call, gain access to the Features
screen.
2. Scroll down to Call Park, and press one of the
following:
• OK
• Corresponding line button
A checkbox is selected and is displayed on screen.
Unparking a call
Use the Call Unpark feature to release a call from the
extension at which it was parked, when the extension is
part of a coverage or hunt group.
1. From the Phone screen, gain access to the Features
screen.
2. Press Select or OK or the corresponding line button
to choose Call Unpark.
3. Enter the original extension from which the call was
parked.
4. Press Enter or OK to unpark the call.
6