Troubleshooting The Boat - Axis A20 Owner's Manual

troubleshooting
the boat
If any of the following issues cannot be rectified by using the suggested remedies, take your
boat to an authorized Axis dealer for assistance. Do not attempt to correct problems by methods
not recommended in this Troubleshooting Guide. Utilizing other attempts to correct issues could
result in additional problems or damage to a system that is not covered under warranty.
GENERAL
The boat will not start.
• Verify that the battery switch is ON.
• Be certain the Emergency Safety Stop Switch is attached to the connection point on the
driver's panel and to the boat operator.
• Be certain the engine electrical system is ON. Generally, this requires turning the ignition key
ON or pressing the ON button.
• It is possible the display is in a "sleep" mode. Press a key or touch the screen to see if the
affected display activates.
• Verify that the battery connections are secure.
• Refer to the Engine Owner's Manual for additional suggestions.
The boat will not shift into gear.
• When engaging the transmission from neutral either forward or backward into reverse, pull
up on the safety collar located directly below the throttle lever knob. The safety collar helps
avoid unintentional movement into gear.
• When shifting gears, always do so smoothly and briskly. Being either too hard and slamming
the gears, or too tentative is hard on the shifter/throttle system and can result in damage
that is not covered under warranty.
The engine/drive train is not operating properly.
• Refer first to the Engine Owner's Manual for guidance.
• Check the fuel level in the boat to be certain that the engine is not "starving" from lack of fuel
or contaminated fuel.
• Check for engine warning messages on the gauges/display. If any are present, take the boat
to the closest authorized Axis dealer for evaluation and repair.
GAUGES, SWITCHES, AND VIDEO SCREENS
A gauge or video screen does not light up and work as expected.
• Be certain the engine electrical system is ON. Generally, this requires turning the ignition key
ON or pressing the ON button.
• It is possible the display is in a "sleep" mode. Press a key or touch the screen to see if the
affected display activates.
• Verify that the battery connections are secure.
• Determine if other gauges, switches and/or video screens are operational. If they are, check
the circuit breaker panel to determine if the breaker has tripped. Reset. If the circuit continues
to trip, the boat must be serviced by an authorized Axis dealer as it indicates a recurrent and
potentially significant problem. Another cause could be a loose electrical connection to the
non-working gauge/switch/video screen. This matter should be addressed by an authorized
Axis dealer.
• If a video screen freezes, presents an unreadable or invalid screen, turn the entire system
Axis
OFF, including the engine electrical system. Allow a few minutes for the system to re-set itself,
Owners
and try rebooting the system. If the issue persists or another issue arises, take the boat to an
Manual
2019
authorized Axis dealer for correction. Where equipped, check the battery isolator switch.
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