Axis A20 Owner's Manual page 192

* Malibu Boats reserves the right to require further evaluation and/or information regarding a
warranty claim against an Axis Boat, Axis Drive Train and/or Axis Trailer prior to its repair as well
as designate the place of repair.
Subject to the terms of this Limited Warranty, any covered Axis Boat, Axis Drive Train and/
or Axis Trailer or component part with a substantial defect in materials or workmanship that is
returned to an Authorized Service Dealer during the appropriate Limited Warranty period will be
repaired or replaced, in Malibu Boats' sole discretion, without charge to the Purchaser for parts
and labor. This provision is subject to the following terms and conditions:
(a) Malibu Boats shall be obligated only to repair or replace those items that prove defective, in
Malibu Boats' sole discretion, upon examination by a qualified representative of an Authorized
Service Dealer or Malibu Boats' own personnel, as applicable;
(b) Malibu Boats warrants authorized repairs or replacements made by or on behalf of Axis
Section 8.3. Procedure Regarding Concerns with Covered Warranty Repairs.
Concerns related to an Axis Boat, Axis Drive Train and/or Axis Trailer can normally be
addressed by an Authorized Service Dealer. If concerns are not satisfied, the following steps
Axis
should be followed:
Owners
Manual
2019
Page 181
Boats, Axis Drive Trains and/or Axis Trailers only for
the remainder of the applicable Coverage Period;
(c) The Purchaser shall be responsible for all costs
associated with the transportation of the Axis Boat,
Axis Drive Train and/or Axis Trailer, towing bills, trailer
or component part(s) to Malibu Boats' facility and/or to
the Authorized Service Dealer, as well as for any return
transportation.
Note that Authorized Service Dealers, generally, are
independently owned and operated businesses. Malibu
Boats does not control the scheduling of service
work. However, if you encounter any material delays
in obtaining service at one of Axis Boats' Authorized
Service Dealers, please call Axis Boats for assistance
at (865) 458-7110.
Section 8.2. Direct Contact Information for
Warranty Issues.
Boats built in the US:
Malibu Boats
5075 Kimberly Way
Loudon, TN 37774
(865) 458-5478
Malibu Boats Internet Site: www.malibuboats.com
Boats built in Australia:
Malibu Boats Australia
813 Hope Crt
Albury, NSW 2640
(02) 6040 1174
Malibu Boats Australia Internet Site:
www.malibuboats.com.au