Troubleshooting Guide - Sears Elite 665.12762K310 Manual

DIAGNOSTICS & TROUBLESHOOTING

Troubleshooting Guide #1

NOTES:
■ For resistance checks, refer to the "Dishwasher Strip Circuits" section.
■ For checking operation with diagnostics, refer to "Service Diagnostics Cycle" section.
■ For information on Normal Cycle, 1-Hour Cycle, and Pots & Pans Cycle, See "Wash Cycle Operation" section.
CUSTOMER POTENTIAL CAUSES
DESCRIPTION
CLEAN LED FLASHES CONTROL PROGRAMMED WITH SELF
DIAGNOSTICS.
WON'T RUN or POWER UP NO POWER TO UNIT OR BAD CONNECTION.
("DEAD" KEYPAD/CONSOLE)
- NO OPERATION LOOSE CONNECTIONS IN DISHWASHER
POWER UP CIRCUIT OR BETWEEN KEYPAD(S)
- NO KEYPAD RESPONSE
AND CONTROL.
- NO LEDS OR DISPLAY
MODEL HAS AN LCD DISPLAY AND THE
CONTROL HAS BEEN EXCHANGED FOR ONE
THAT IS NOT COMPATIBLE WITH THE LCD
DISPLAY MODULE.
FAULTY USER INTERFACE OR CONTROL
WON'T RUN AND LED FOR BY DESIGN, IF THE DOOR IS OPENED FOR
START/RESUME KEY IS MORE THAN 5 SECONDS OR POWER IS
BLINKING SLOWLY INTERRUPTED DURING A CYCLE, THE USER
MUST PRESS THE START/RESUME KEY TO
RESUME OPERATION.
START/RESUME KEY NOT RESPONDING.
CONTROL DETECTED DOOR SWITCH
PROBLEM.
WON'T RUN AND STUCK KEY / SHORT CIRCUIT(S) IN KEYPAD
LED ABOVE KEY IS OR IN CONTROL'S INPUT LINES THAT READ
FLASHING RAPIDLY AND THE KEYS.
CONTINUOUSLY
WON'T RUN AND ALL LEDS SOFTWARE / HARDWARE INCOMPATIBILITY
ON PROBLEM WITH CONTROL.
WON'T START AND START/ CONTROL LOOKING FOR DOOR TO OPEN
RESUME KEY LED FLASHES BETWEEN CYCLES:
3 TIMES WHEN START/
- CUSTOMER HAS NOT OPENED DOOR SINCE
RESUME KEY IS PRESSED
- DOOR SWITCH CONTACTS STUCK CLOSED.
WON'T ACCEPT KEY CONTROL LOCKOUT FEATURE ACCIDENTALLY
PRESSES AND CONTROL TURNED ON BY CUSTOMER.
LOCK LED ON
4-12 Kenmore Elite 2013 Stainless Steel Tall Tub Dishwasher
n
For Service Technician Use Only
LAST CYCLE.
CHECK
READ FUNCTION CODE BEING DISPLAYED TO CUSTOMER AND
REFER TO FUNCTION CODES PORTION OF ERROR CODE TABLE.
RUN SERVICE DIAGNOSTICS TEST CYCLE TO READ FULL HISTORY
OF ERROR CODES.
CHECK FUSES, CIRCUIT BREAKERS AND JUNCTION BOX
CONNECTIONS.
1. UNPLUG DISHWASHER OR DISCONNECT POWER.
2. CHECK CONTINUITY POWER CONNECTIONS TO CONTROL AND
CONNECTIONS BETWEEN KEYPAD(S) AND CONTROL.
VERIFY CORRECT CONTROL IS INSTALLED. CONTROL SHOULD
HAVE NO 4-PIN USER INTERFACE CONNECTOR PRESENT AT P1A IF
IT IS CONFIGURED FOR AN LCD MODEL . REPLACE CONTROL.
1. UNPLUG DISHWASHER OR DISCONNECT POWER. DISASSEMBLE
DOOR AND INSPECT CONTROL POWER CONNECTOR (P4) AND
ADJACENT PC BOARD FOR DAMAGE. REPLACE AS NEEDED.
2. REFER TO SERVICE ERROR CODES TABLE FOR STUCK KEY (2-1).
RUN THE DIAGNOSTIC CHECK, ITEM (1).
-IF DRAIN MOTOR TURNS ON, CONTROL IS OK. REPLACE THE UI.
-IF DRAIN MOTOR DOES NOT TURN ON, REPLACE CONTROL.
3. INSPECT UI CABLE FOR LOOSE OR DAMAGED WIRING. REPLACE
AS NEEDED.
4. INSPECT UI ASSEMBLY FOR DAMAGE OR CONTAMINATION.
REPLACE UI AS NEEDED.
INSTRUCT CUSTOMER. REFER TO USE & CARE MANUAL.
SEE "ONE OR MORE KEYS WON'T RESPOND".
REFER TO SERVICE ERROR CODES TABLE.
REFER TO SERVICE ERROR CODES TABLE.
REFER TO SERVICE ERROR CODES TABLE.
REFER TO SERVICE ERROR CODES TABLE.
INSTRUCT CUSTOMER. REFER TO U &C MANUAL (PRESS & HOLD
CONTROL LOCK KEY 5 SEC TO TURN ON/OFF).
RELATED
ERROR
CODES
2-1
5-1
2-1
1-2
5-2
2-1