TCL Alcatel Idol4 Repair Enhance Document
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TCL Alcatel Idol4 Repair Enhance Document

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TCL
L2 Repair Enhance Document
Communication Ltd.
Idol4
ONE TOUCH 6055K/P/Y/B/H
Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior
notice on the characteristics of described equipments.
Rev.
Page
1.0
1/72
ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

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  • Page 1 L2 Repair Enhance Document Communication Ltd. Idol4 ONE TOUCH 6055K/P/Y/B/H Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior notice on the characteristics of described equipments. Rev. Page 1/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document...
  • Page 2 L2 Repair Enhance Document Communication Ltd. 2016/3/31 Draft creation Wilson li Rev. Date Modification description Prepared By Checked By Approved By Rev. Page 2/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 3: Table Of Contents

    L2 Repair Enhance Document Communication Ltd. Content Level 2 repair process ....................4 Warranty Check and Visual Inspection ..............5 2.1 Warranty confirmation of L1..................5 2.2 Visual mechanical check ..................5 2.3 Pretest ........................6 Software download ....................12 3.1 Equipments requested when download ..............

  • Page 4: Level 2 Repair Process

    L2 Repair Enhance Document Communication Ltd. 1 Level 2 repair process The user data will be clear in this step Rev. Page 4/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 5: Warranty Check And Visual Inspection

    L2 Repair Enhance Document Communication Ltd. 2 Warranty Check and Visual Inspection 2.1 Warranty confirmation of L1  IMEI sticker check: 1) Power on the handset, enter *#06# 2) If the IMEI sticker in the back casing is not lost: We should make sure that the IMEI number MUST be the same with the one on the IMEI sticker;...

  • Page 6: Pretest

    L2 Repair Enhance Document Communication Ltd.  Corrosion on the USB connector, SIM connector, and other metal surfaces。 Hole (diameter > 1mm)  Holes on any surface, including the front casing, furnished frame, battery cover, touch Lens, keypad… Bump  Bumps (diameter >...
  • Page 7 L2 Repair Enhance Document Communication Ltd. with dedicated SIM card. Use the correct SIM card. Enter the phone code if necessary. Enter auto test in power off mode: Press *#458# in dial screen and then you will see the interface displaying the SW version. Select “Auto”...
  • Page 8 L2 Repair Enhance Document Communication Ltd. IV. Press “Pass” to continue; V. You will see the LCD displays black if it functions well; VI. Press “Pass” to continue; VII. You will see the LCD displays white if it functions well; VIII.
  • Page 9 L2 Repair Enhance Document Communication Ltd. I. You will hear a voice prompt which introduces some emergency call numbers from the top receiver if it functions well; II. Press “PASS” to continue; III. You will hear a voice prompt which introduces some emergency call numbers from the bottom receiver if it functions well;...
  • Page 10 L2 Repair Enhance Document Communication Ltd. II. Press “Pass” to continue.  Accessory I. Insert headset according to the instruction and you will hear a voice prompt which introduces some emergency call numbers through the headset left if it functions well; II.
  • Page 11 L2 Repair Enhance Document Communication Ltd. III. The compass will always point north whatever the phone is put at which direction if it functions well; IV. Press “Pass” to continue.  Light Sensor I. It will show the value of ambient light and the value will change according to the phone‟s environment (Bright or Dark), then it will say “dark: OK”, “bright: OK”...

  • Page 12: Software Download

    L2 Repair Enhance Document Communication Ltd. I. You will see the percentage information and the charging information on the screen. II. Press function key “Back” to quit the test  FIRMWARE I. You will see the firmware information on the screen, such as TP. II.

  • Page 13: Sw Download Process

    L2 Repair Enhance Document Communication Ltd. Install driver finish: 3.3 SW download process Ⅰ. Power off the handset and connect it with PC by USB cable, and then open “Sugar QCT_SP” v10.3.0 (you can get the latest version from TS website: https://css.tclmobile.cn/). “Sugar QCT_SP” login window looks like follow picture.
  • Page 14 L2 Repair Enhance Document Communication Ltd. Input „User name‟ and „Password‟, and then press “OK” to log on. Ⅱ. Use “Get Status” function to check current SW vision, available version from server and handset info such as IMEI, PTM, CU ref, data code, etc. Select the product models –...
  • Page 15 L2 Repair Enhance Document Communication Ltd. Press “Get Status” button. Rev. Page 15/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 16 L2 Repair Enhance Document Communication Ltd. Remark：You can get “Date code” of the headset by using “Get Status” function. III. Power off the handset and reconnect it with PC by USB cable, then click “Upgrade”, upgrade process will start automatically. IV.

  • Page 17: Disassembly And Assembly One Touch 6055

    L2 Repair Enhance Document Communication Ltd. 4 Disassembly and assembly ONE TOUCH 6055 4.1 ESD Safety Please wear static loop or static glove 4.2 Disassembly tool You may use the following tools during the disassembly and reassembly procedure: Screwdriver Tweezers Plastic Flake (TORX6) Soldering iron...

  • Page 18: Disassembly Process

    L2 Repair Enhance Document Communication Ltd. Model: ANSA1-21 Measurement: 26*19*11(cm) Digital heating table 4.3 Disassembly process The steps of disassembly ONE TOUCH 6055 are as below. Step1: Separate the SIM tray first, then separate the back cover by using digital heating table and the plastic flake.
  • Page 19 L2 Repair Enhance Document Communication Ltd. After the current temperature reach 60℃, put the Idol4 on the platform for 15S Or you can heat the edge of back cover by the hot wing gun, set the parameter:150℃，15S Rev. Page 19/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved.
  • Page 20 L2 Repair Enhance Document Communication Ltd. pull up the back cover with the sucker,use the plastic flake to slide along the edge of back cover until there is crevice between the back cover and furnished frame. There is the crevice (Note: Suggest the depth of flake infix at 1mm) Rev.
  • Page 21 L2 Repair Enhance Document Communication Ltd. The largest angel between back cover and front casing do not exceed 30° Step2 : disconnect the 14 screws marked in red squares Rev. Page 21/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved.
  • Page 22 L2 Repair Enhance Document Communication Ltd. (the torque of the screw is:0.7KGF.CM) Remove the steel disc with tweezers and remove the TOP/BUTTOM speak box with crow bar Rev. Page 22/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 23 L2 Repair Enhance Document Communication Ltd. Step 3: remove the Mylar and disconnect the connector of battery, remove the battery by rolling the handler bar Rev. Page 23/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 24 L2 Repair Enhance Document Communication Ltd. Disconnect the connector Remove the Mylar (remove the RF cable before remove battery) Rev. Page 24/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 25 L2 Repair Enhance Document Communication Ltd. (For this step, you can refer to the video: disassemble battery for Idol4) Step 4: disconnect the Audio module connector, Volume key connector, LCD connector, Boom Key connector, TP connector and USB connector. Remove the PCBA by using plastic flake Rev.
  • Page 26 L2 Repair Enhance Document Communication Ltd. Rev. Page 26/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 27 L2 Repair Enhance Document Communication Ltd. Step 5 Remove the main/sub camera by tweezers Rev. Page 27/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 28 L2 Repair Enhance Document Communication Ltd. Step 6: applying hot air into the Audio jack and remove the Audio jack module by tweezers (150℃， 6S) （be careful in this step since the Audio jack is easy damaged） Rev. Page 28/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved.
  • Page 29 L2 Repair Enhance Document Communication Ltd. Remove the antenna sub PCB by plastic flake Step 7 separate the vibrator by using tweezers and remove the vibrator by using the solder iron Rev. Page 29/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved.
  • Page 30 L2 Repair Enhance Document Communication Ltd. Rev. Page 30/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 31 L2 Repair Enhance Document Communication Ltd. Rev. Page 31/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 32 L2 Repair Enhance Document Communication Ltd. Step 8 Disassemble complete. Note: there is a video of the IDOL4 disassembly process in CSS, you download the video in CSS and refer to the details of the disassembly process Rev. Page 32/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved.

  • Page 33: Reassembly Process

    L2 Repair Enhance Document Communication Ltd. 4.4 Reassembly Process Please make reference to the disassembly process for assembly reverse an order of the disassembly steps. Jig list: description Picture Press battery cover after AA00002U002 assembly WAA363063002 apply foam to battery cover WAA3630TG002 Back cover press adaptor WAA363017001...
  • Page 34 L2 Repair Enhance Document Communication Ltd.  Make sure the RF cable is assembled on PCBA correctly and locked on the 3 key position: Rev. Page 34/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 35 L2 Repair Enhance Document Communication Ltd. (3 red squares are marked for 3 key positions )  Assemble the foam of back cover  Place the back cover on the JIG(PN: WAA363063002 Rev. Page 35/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved.
  • Page 36 L2 Repair Enhance Document Communication Ltd.  Place the foam on the back cover(release liner) (be attention on the position of back cover is accurately pasted on the foam)  Press the edge of the foam in order to attached on the back cover Rev.
  • Page 37 L2 Repair Enhance Document Communication Ltd.  Assemble the back cover with the JIG (PN: AA00002U002), it is same with the JIG for Go Play, but use different adaptor(PN: WAA3630TG001) for Idol4, (pressure: 48KG, time:7S) For detail usage of the JIG(PN: AA00002U002 &...

  • Page 38: Disassembly Process Evaluation

    L2 Repair Enhance Document Communication Ltd. 4.5 Disassembly process evaluation We list the ONE TOUCH 6055 parts disassembly time, technique levels and disassembly methods as below, for technique levels, Class 1 signifies easy to disassembly, Class 2 signifies normal to disassembly and Class 3 signifies hard to disassembly.
  • Page 39 L2 Repair Enhance Document Communication Ltd.  Below table lists ONE TOUCH 6055K/P/Y/I/B/H/U L2 spare parts. Rev. Page 39/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 40: Level 2 Repair

    L2 Repair Enhance Document Communication Ltd. Level 2 repair This chapter describes the Level 2 repair that can be done without any diagnostic equipment. In case the Level 2 repair can‟t solve the problem, or the PCBA is damaged, exchange the PCBA. Note: as there is glue dispensed for 4 ICs marked below, so if confirm any component near these 4 ICs need replace, please make sure the glue dispensed IC is pasted high temperature tape for protection...
  • Page 41 L2 Repair Enhance Document Communication Ltd. For below components mark in box, cannot be repaired due to the ICs dispensed: Item Name Description Partnumber Remark 同轴线连接器母头,coaxial cable connect-socket,Over PCB,2 PINs,0 coaxial cable just open on ARM0020009C1 mm,2.0×2.0×WH1.18 mm,W/O connect-socket wifi PCBA POST+W/O DIP,coaxial cable connector-socket,ECT818000531,ECT open on wifi...
  • Page 42 L2 Repair Enhance Document Communication Ltd. RF 连接器,RF Connector,Over PCB,2 not open in PINs,0 mm,1.8×1.8×0.85 mm,W/O RF Connector ARF0020001C1 folog POST+W/O DIP,mini RF 4 switch connector,818000586,ECT 板对板电池连接器,BTB Battery Connector,Over PCB,6 PINs,1.3 BTB Battery not open in ARE0060002C1 mm,6.0×2.8×WH0.9 mm,With Connector folog POST+W/O DIP,for Landrover,CPB9406-0113E,SMK...

  • Page 43: Power On Issue

    L2 Repair Enhance Document Communication Ltd. 6.1 power on issue Power on failure Charge for 15 minutes, check whether can power on Replace it with a new Check whether battery status is good battery Check whether power key FPC Replace power key is damaged Check whether power key R e w e l d o r R e p l a c e...

  • Page 44: Charge Issue

    L2 Repair Enhance Document Communication Ltd. 6.2 Charge issue Charging failure Check whether the voltage of the battery is 0V and Charge for 15 Replace battery minutes, check whether battery is good. r e p l a c e b a t t e r y C h e c k w h e t h e r b a t t e r y connector connector is good...

  • Page 45: Display Issue

    L2 Repair Enhance Document Communication Ltd. 6.3 Display issue Display failure Check whether the connection Reassemble LCD b e t w e e n LCD a n d LCD connector is good Replace PCBA Rev. Page 45/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved.

  • Page 46: Vibrator Issue

    L2 Repair Enhance Document Communication Ltd. 6.4 Vibrator issue Vibrating function failure Check whether the connection Reassemble Vibrator between Vibrator and PCBA is good Clean the contact of Check whether contact of PCBA PCBA is clean Check whether Vibrator is Change Vibrator normal Replace PCBA...

  • Page 47: Touch Panel Issue

    L2 Repair Enhance Document Communication Ltd. 6.5 Touch panel issue Touch function failure C h e c k w h e t h e r T P i s n o r m a l ( i n t e r c h a n g e Change TP method) Replace PCBA...

  • Page 48: Sim Recognize Issue

    L2 Repair Enhance Document Communication Ltd. 6.6 SIM recognize issue S I M c a r d c a n ’ t b e recognized Re-assemble or change Check whether the SIM card is SIM card good C h e c k w h e t h e r S I M c a r d Re-weld or change SIM connector is good card connector...

  • Page 49: Tf Card Recognized Issue

    L2 Repair Enhance Document Communication Ltd. 6.7 TF card recognized issue T F c a r d c a n ’ t b e recognized Check whether the TF card is Change TF card good C h e c k w h e t h e r t h e T F c a r d connector is good Change TF card connector and see if problem can be solved...

  • Page 50: Main Camera Issue

    L2 Repair Enhance Document Communication Ltd. 6.8 Main camera issue Main camera function failure Check whether the connection Reassemble main camera between main camera and Main camera connector is good Check whether main camera is Replace main camera normal C h e c k w h e t h e r M a i n c a m e r a Reweld or replace Main connector is normal camera connector...

  • Page 51: Sub Camera Issue

    L2 Repair Enhance Document Communication Ltd. 6.9 Sub camera issue Sub camera function failure Check whether the connection Reassemble sub camera between sub camera and sub camera connector is good Check whether sub camera is Replace sub camera normal C h e c k w h e t h e r s u b c a m e r a R e w e l d o r r e p l a c e s u b connector is normal camera connector...

  • Page 52: Mic Issue

    L2 Repair Enhance Document Communication Ltd. 6.10 MIC issue Rev. Page 52/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 53: Speaker Issue

    L2 Repair Enhance Document Communication Ltd. 6.11 Speaker issue No ringing or hands free sound failure Change speaker Check whether speaker is normal Check whether contact of PCBA Clean the contact of is clean PCBA Replace PCBA Rev. Page 53/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved.

  • Page 54: Usb Connector Issue

    L2 Repair Enhance Document Communication Ltd. 6.12 USB connector issue Charging failure R e w e l d o r r e p l a c e USB Check whether USB connector connector is normal C h e c k w h e t h e r m a i n F P C Reweld or replace main connector is normal FPC connector...

  • Page 55: Level 2 Enhance Repair

    L2 Repair Enhance Document Communication Ltd. Level 2 Enhance repair Before performing the following troubleshooting operations, please make sure the software of the device is in good condition and restored to default settings. 7.1 Position of L2 enhance components on main PCBA and sub PCBA Top side of main PCBA Rev.
  • Page 56 L2 Repair Enhance Document Communication Ltd. Back side of main PCBA Rev. Page 56/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 57: Trouble Shootings For Common Failures

    L2 Repair Enhance Document Communication Ltd. 7.2 Trouble shootings for common failures NOTE: 1) Because the PCBA will become damp after long time storage, please use oven to bake the main PCBA firstly if it has been stored for more than 7days (oven temperature: 105℃, Time: >8H). Otherwise it may cause the PCBA blister easily when you heat part of the PCBA by using hot wind gun.

  • Page 58: Power On Issue

    L2 Repair Enhance Document Communication Ltd. 3) Please use hot wind gun to reweld or disassemble/assemble the component mentioned afterwards. (hot wind gun temperature: 330℃, Air Level: 2~3, Height: around 10mm, Time: less than 60s) 4) Before rewelding or disassembling/assembling the component, DO remember to paste high temperature adhesive tape on the components which are close to it, in order to avoid damaging of these components.

  • Page 59: Charge Issue

    L2 Repair Enhance Document Communication Ltd. 7.2.2 Charge issue Charging failure Check whether the voltage of the battery is 0V and Charge for 15 Replace battery minutes, check whether battery is good. Check whether USB Reweld or replace connector is normal USB connector Check whether CR2722 is Reweld or replace...

  • Page 60: Display Issue

    L2 Repair Enhance Document Communication Ltd. 7.2.3 Display issue Display failure Check whether the connection Reassemble LCD b e t w e e n LCD a n d LCD connector is good Reweld or replace Check whether the J2501 is good J2501 Replace PCBA Rev.

  • Page 61: Sim/Tf Recognized Issue

    L2 Repair Enhance Document Communication Ltd. 7.2.4 SIM/TF recognized issue S I M c a r d c a n ’ t b e recognized Re-assemble or change Check whether the SIM card is SIM card good C h e c k w h e t h e r S I M c a r d Re-weld or change SIM connector J2404 is good card connector J2404...

  • Page 62: Main Camera Issue

    L2 Repair Enhance Document Communication Ltd. 7.2.5 Main camera issue Main camera function failure Check whether the connection Reassemble main camera between main camera and Main camera connector is good Check whether main camera is Replace main camera normal C h e c k w h e t h e r M a i n c a m e r a Reweld or replace Main connector J2901 is normal camera connector J2901...

  • Page 63: Sub Camera Issue

    L2 Repair Enhance Document Communication Ltd. 7.2.6 Sub camera issue Sub camera function failure Check whether the connection Reassemble sub camera between sub camera and sub camera connector is good Check whether sub camera is Replace sub camera normal C h e c k w h e t h e r s u b c a m e r a R e w e l d o r r e p l a c e s u b connector J2902 is normal camera connector J2902...

  • Page 64: Mic Issue

    L2 Repair Enhance Document Communication Ltd. 7.2.7 MIC issue No sound emitting or sometimes no sound emitting/ noises (or echoes) were heard by other side during the call /recording function failure Check whether MIC is normal Reweld or replace MIC If there is sub MIC, please R e w e l d o r r e p l a c e c h e c k w h e t h e r c o n n e c t o r...

  • Page 65: Speaker Issue

    L2 Repair Enhance Document Communication Ltd. 7.2.8 Speaker issue No ringing or hands free sound failure Check whether the top/bottom TOP speaker Bottom speaker speaker is defect Check PD2501/PD2502 is R e w e l d o r r e s o l d e r Check J2501 is normal normal PD2501&PD2502/J2501...

  • Page 66: Other Component Exchange

    L2 Repair Enhance Document Communication Ltd. Other component exchange The other components exchange such as Antenna bracket Vibrator Speaker Camera Other related mechanical components Please follow the detail steps 4.3 (Disassembly and assembly process). But need to be very careful to handle the components with related special tool or jig (especially replacing new components) It is better to handle it with plastic tools (plastic tweezers and wedge etc.).
  • Page 67 L2 Repair Enhance Document Communication Ltd. × × ×  2) Smudge on PCBA, such as soldering flux, rudimental glue, handwriting, burn, scratch and so on ; × Rev. Page 67/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 68 L2 Repair Enhance Document Communication Ltd. × × × ×  3) Symptom sticker, high temperature adhesive or nonstandard label on PCBA; Note: a. Nonstandard label means broken label, label with handwriting, dirty label, label pasted in the wrong place, etc. Rev.
  • Page 69 L2 Repair Enhance Document Communication Ltd. b. L2E label, IMEI label and PCBA label are acceptable to be kept on PCBA only under the condition that these labels are intact, clean and smoothly pasted in the right place) × × ...
  • Page 70 L2 Repair Enhance Document Communication Ltd. × 2. PCBA label must be retained on the PCBA. Clean and intact IMEI label should be retained on the PCBA. √ √ IMEI label PCBA label Note： Ⅰ. Please remove the IMEI label if it is dirty, corrugated or broken, and then clean the PCBA and make sure there‟s no residuum before return it to L3;...

  • Page 71: One Touch 6055K/P/Y/B/H Level 2 Enhance Repair Document

    L2 Repair Enhance Document Communication Ltd. c) Put this box into a bigger carton and put a cardboard on top (this is to avoid the PCBA to drop around during transportation) d) Symptom list of all returned PCBAs is requested (refer to below table). Please send the electronic edition to all relevant receivers/departments.
  • Page 72 L2 Repair Enhance Document Communication Ltd. TCL Communication Ltd. Global Customer Service TS Dept. Apr 9 , 2016 Rev. Page 72/72 ONE TOUCH 6055K/P/Y/B/H Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

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Alcatel one touch 6055kAlcatel one touch 6055pAlcatel one touch 6055yAlcatel one touch 6055bAlcatel one touch 6055h

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