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TCL
L2 Repair Document
Communication Ltd.
FLASH2 PLUS
FL02
Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior
notice on the characteristics of described equipments.
Rev.
Page
1.0
1/59
FL02 Level 2 Repair Document
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

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  • Page 1 L2 Repair Document Communication Ltd. FLASH2 PLUS FL02 Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior notice on the characteristics of described equipments. Rev. Page 1/59 FL02 Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 2 L2 Repair Document Communication Ltd. 2016/3/12 Draft creation Wilson li Rev. Date Modification description Prepared By Checked By Approved By Rev. Page 2/59 FL02 Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 3: Table Of Contents

    L2 Repair Document Communication Ltd. Content Level 2 repair process ....................4 Warranty Check and Visual Inspection ..............5 2.1 Warranty confirmation of L1..................5 2.2 Visual mechanical check ..................6 2.3 Pretest ........................7 Battery ........................16 3.1 Battery information ....................16 3.2 Battery test ......................
  • Page 4: Level 2 Repair Process

    L2 Repair Document Communication Ltd. PCBA exchange ....................... 51 Other component exchange ................... 52 Function Test ........................53 1 Level 2 repair process Start Visual Inspection Warranty Check Pretest & Failure confirm Back up user data SW Upgrade Function test Disassembly L2 Repair Rev.
  • Page 5: Warranty Check And Visual Inspection

    L2 Repair Document Communication Ltd. 2 Warranty Check and Visual Inspection 2.1 Warranty confirmation of L1  IMEI sticker check: 1) Power on the handset, enter *#06# 2) If the IMEI sticker in the back casing is not lost: We should make sure that the IMEI number MUST be the same with the one on the IMEI sticker; if not, it’s out of warranty policy.
  • Page 6: Visual Mechanical Check

    L2 Repair Document Communication Ltd. 2). Position of humidity sensitive sticker. 2.2 Visual mechanical check Mechanical warranties check items: Corrosion  Corrosion on the USB connector, SIM connector, and other metal surfaces。 Hole (diameter > 1mm)  Holes on any surface, including the front casing, furnished frame, battery cover, touch Lens, keypad…...
  • Page 7: Pretest

    L2 Repair Document Communication Ltd. Scratch  Scratches (length > 3mm) on any surface, including the front casing, decorate frame, battery cover, touch Lens, keypad, etc. Distortion  Bend, twisted or crushed on the h/s, cover/casing or connectors, etc. Broken ...
  • Page 8 L2 Repair Document Communication Ltd. 4) Enter the phone code if necessary. 5) If power on, test step by step with the auto test code: Press *#2886# in dial screen and then you will see the interface displaying the SW version. Select “Auto”...
  • Page 9 L2 Repair Document Communication Ltd.  LCD BLACK I. You will see the LCD displays black if it functions well; II. Press “Pass” to continue;  LCD GRAY I. You will see the LCD displays grey if it functions well; II.
  • Page 10 L2 Repair Document Communication Ltd.  KEYBOARD BACKLIGHT I. The keyboard backlight will be flashing if it functions well; II. Press “Pass” to continue.  MAIN CAMERA Press “Pass” to continue if the front camera functions well.  FRONT CAMERA Press “Pass”...
  • Page 11 L2 Repair Document Communication Ltd. I. Main Camera LED will turn on if it functions well; II. Press “Pass” to continue.  FRONT FLASH I. Front Camera LED will turn on if it functions well; II. Press “Pass” to continue; ...
  • Page 12 L2 Repair Document Communication Ltd.  MIC I. Make a noise near the MAIN MIC, you will hear it from the top receiver if it functions well; II. Press “PASS” to continue; III. Make a noise near the SUB MIC, you will hear it from the bottom receiver if it functions well;...
  • Page 13 L2 Repair Document Communication Ltd. VI. Press “Pass” to continue; VII. You could hear the FMRadio from the headset if it functions well; VIII. Press “Pass” to continue; IX. Remove headset according to the instruction and press “Pass” to continue; X.
  • Page 14 L2 Repair Document Communication Ltd.  Light Sensor I. It will show the value of ambient light and the value will change according to the phone’s environment (Bright test: use the electric torch in another phone to shine the phone; Dark test: use something to shadow the phone), then it will say “dark: OK”, “bright: OK”...
  • Page 15 L2 Repair Document Communication Ltd.  Bluetooth I. Bluetooth will search automatically and it will display device address if it functions well; II. Press “Pass” to continue.  WIFI I. It will search for WIFI hotspot and it will display searched result on the screen if it functions well;...
  • Page 16: Battery

    L2 Repair Document Communication Ltd. 3 Battery 3.1 Battery information 1) Battery picture Rev. Page 16/59 FL02 Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 17 L2 Repair Document Communication Ltd. Note: When replace battery, the Furnished battery steel should be replaced together. So the Furnished battery steel should be ordered along with battery. Battery feature Model Element Capacity Battery Li Lithium 2960mAh Battery life The bellowing table shows the nominal battery life respectively in standby and talking mode. These typical values are expressed in normal temperature with battery initially full charged and under good Rev.
  • Page 18: Battery Test

    L2 Repair Document Communication Ltd. ratio coverage. Battery range depends on the network characteristics, the ambient temperature and particularly on movement. FL02 Shine plus Power pack Talking time Standby time (hours) 2G around 500hours/ 3G 2G around 15hours/ 3G around Power pack Lithium 12hours around 480hours...
  • Page 19 L2 Repair Document Communication Ltd. FL02 Cell phone status before charger connected Display lights up and following battery icon displayed: During charging Sequential icon flashing: Following fixed battery icon display : After charging (charger connected) Table - Battery charge status on handset 2) If the display does not light on or battery icon does not flash when the charger or the cell phone’s charge function is defective with mechanical or electronics.
  • Page 20: Note Of Battery

    L2 Repair Document Communication Ltd.  If it cannot work correctly after change charger. Check the Charge connector on the cell phone.  If it is damaged, replace the cell phone. 3.4 Note of Battery Potential for fire or burning. Do not puncture, crush, or heat the battery. Strictly avoid using sharp tool to pry up battery.
  • Page 21: Sw Download Process

    L2 Repair Document Communication Ltd. Please select “Yes”, and then the driver will be installed. 4.3 SW download process Ⅰ. Power off the handset and connect it with PC by USB cable, and then open “Sugar MTK_SP” (you can get the latest version from TS website: https://css.tclmobile.cn/). “Sugar MTK_SP”...
  • Page 22 L2 Repair Document Communication Ltd. Input ‘User name’ and ‘Password’, and then press “OK” to log in Ⅱ. Use “Get Version” function to check current SW vision, available version from server and handset info such as IMEI, PTM, CU ref, data code, etc. 1) Select the product models –...
  • Page 23 L2 Repair Document Communication Ltd. 2) Press “Get Version” button. Rev. Page 23/59 FL02 Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 24 L2 Repair Document Communication Ltd. Remark:You can get “Date code” of the headset by using “Get Version” function. III. Power off the handset and reconnect it with PC by USB cable, then click “Upgrade”, upgrade process will start automatically. Rev. Page 24/59 FL02 Level 2 Repair Document...
  • Page 25 L2 Repair Document Communication Ltd. IV. Upgrade finished. The phone will turn on automatically if the download is finished successfully. Rev. Page 25/59 FL02 Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 26: Disassembly And Assembly Fl02

    L2 Repair Document Communication Ltd. 5 Disassembly and assembly FL02 5.1 ESD Safety Please wear static loop or static glove Rev. Page 26/59 FL02 Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 27: Disassembly Tool

    L2 Repair Document Communication Ltd. 5.2 Disassembly tool You may use the following tools during the disassembly and reassembly procedure: Screwdriver Tweezers Plastic Flake Soldering iron Suction cups Hot wind gun 5.3 Disassembly process The steps of disassembly 5095B are as below. 5095B and FL02 belong to same product family, so their structures are very much alike.
  • Page 28 L2 Repair Document Communication Ltd. Separate from this angle will be easier Step2 : disconnect the 15 screws marked in red circle. There are 2 kinds of screws as below. Rev. Page 28/59 FL02 Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 29 L2 Repair Document Communication Ltd. Description Screw, PM(Machine),1.2×0.25×2.0 mm, Flat Head,2.2×0.5mm Screw, PM(Machine),PM1.4×0.3P×L3.0mm,Flat Head, HD=Ф2.6×T0.5mm Step3 : separate the main/sub antenna Furnished Frame with plastic flake. Rev. Page 29/59 FL02 Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 30 L2 Repair Document Communication Ltd. Step4 : Remove the battery with tweezers and plastic flake. Rev. Page 30/59 FL02 Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 31 L2 Repair Document Communication Ltd. Step5 : Separate the sub PCBA FPC, fingerprint FPC, LCD FPC, main camera, TP FPC. Step6 : Remove the Main and Sub PCBA with plastic flake. Rev. Page 31/59 FL02 Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 32 L2 Repair Document Communication Ltd. Note: Please disconnect the side key FPC and remove the vibrator from the furnished front casing in advance with tweezers. Do not disconnect completely the main board and the front frame while the side key FPC is still connected with the main board. Then separate the vibrator from the main PCBA with soldering iron.
  • Page 33 L2 Repair Document Communication Ltd. The side key should be disassembled carefully Note: If the Sidekey FPC conduct adhesive is damaged, please clean it and paste a new one. Sidekey FPC conduct adhesive Step 8 Disassemble complete. Rev. Page 33/59 FL02 Level 2 Repair Document All rights reserved.
  • Page 34: Disassembly Notice

    L2 Repair Document Communication Ltd. Disassembly Notice: 1). Receiver is easily to be damaged during disassembly process. Thus please do not disassemble receiver unless it is necessary. 2). About battery disassemble notice: When replace battery, the Furnished battery steel should be replaced together. So the Furnished battery steel should be ordered along with battery.
  • Page 35: Reassembly Process

    L2 Repair Document Communication Ltd. 5.4 Reassembly Process Please make reference to the disassembly process for assembly reverse an order of the disassembly steps. Attention:  Make sure the main camera and sub camera is assembled correctly on PCBA, do not mix them; ...
  • Page 36: Disassembly Process Evaluation

    L2 Repair Document Communication Ltd. Make sure the MIC rubbers, receiver, side key FPC and P sensor rubber are assembled correctly. The main PCBA must be connected with sub PCBA with the jig below when you upgrade the software on PCBA only. Jig list: description picture...
  • Page 37: Disassembly Complete

    L2 Repair Document Communication Ltd. Slide key FPC Tweezers Class 1 Tweezers Vibrator Class 2 Soldering iron Speaker box Tweezers Class 1 MIC rubbers Tweezers Class 1 P sensor rubber Tweezers Class 1 6 Disassembly Complete  Explored view  Forlog Below table lists FL02 L2 spare parts.
  • Page 38 L2 Repair Document Communication Ltd. Rev. Page 38/59 FL02 Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 39 L2 Repair Document Communication Ltd. Rev. Page 39/59 FL02 Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 40: Level 2 Repair

    L2 Repair Document Communication Ltd. 7 Level 2 repair This chapter describes the Level 2 repair that can be done without any diagnostic equipment. All these repairs only refer to the hardware part. Please pay attention to the location of all the antenna springs. Rev.
  • Page 41: Power On Issue

    L2 Repair Document Communication Ltd. 7.1 power on issue Power on failure Charge for 15 minutes, check whether can power on Reassemble the back Check whether back cover is assembled cover well R e a s s e m b l e t h e Check whether the connection between battery battery and battery connector is good...
  • Page 42: Charge Issue

    L2 Repair Document Communication Ltd. 7.2 Charge issue Charging failure Check whether the voltage of the battery is 0V and Charge for 15 Replace battery minutes, check whether battery is good. r e p l a c e b a t t e r y C h e c k w h e t h e r b a t t e r y connector connector is good...
  • Page 43: Display Issue

    L2 Repair Document Communication Ltd. 7.3 Display issue Display failure Check whether the connection Reassemble LCD b e t w e e n LCD a n d LCD connector is good Check whether Furnished C h a n g e Furnished Underfilling is Underfilling normal(interchange...
  • Page 44: Vibrator Issue

    L2 Repair Document Communication Ltd. 7.4 Vibrator issue Vibrating function failure Check whether the connection Reassemble Vibrator between Vibrator and PCBA is good Clean the contact of Check whether contact of PCBA PCBA is clean Check whether Vibrator is Change Vibrator normal Replace PCBA Rev.
  • Page 45: Touch Panel Issue

    L2 Repair Document Communication Ltd. 7.5 Touch panel issue T o u c h f u n c t i o n failure C h e c k w h e t h e r t h e connection between TP Reassemble the TP a n d T P c o n n e c t o r i s normal...
  • Page 46: Sim Recognize Issue

    L2 Repair Document Communication Ltd. 7.6 SIM recognize issue S I M c a r d c a n ’ t b e recognized Re-assemble or change Check whether the SIM card is SIM card good C h e c k w h e t h e r S I M c a r d Re-weld or change SIM connector is good card connector...
  • Page 47: Tf Card Recognized Issue

    L2 Repair Document Communication Ltd. 7.7 TF card recognized issue T F c a r d c a n ’ t b e recognized Check whether the TF card is Change TF card good C h e c k w h e t h e r t h e T F c a r d Reweld or replace TF connector is good card connector...
  • Page 48: Main Camera Issue

    L2 Repair Document Communication Ltd. 7.8 Main camera issue Main camera function failure Check whether the connection Reassemble main camera between main camera and Main camera connector is good Check whether main camera is Replace main camera normal C h e c k w h e t h e r M a i n c a m e r a Reweld or replace Main connector is normal camera connector...
  • Page 49: Sub Camera Issue

    L2 Repair Document Communication Ltd. 7.9 Sub camera issue Sub camera function failure Check whether the connection between sub camera and sub Reassemble sub camera camera connector is good Check whether sub camera is Replace sub camera normal C h e c k w h e t h e r s u b c a m e r a R e w e l d o r r e p l a c e s u b connector is normal camera connector...
  • Page 50: Mic Issue

    L2 Repair Document Communication Ltd. 7.10 MIC issue No sound emitting or sometimes no sound emitting/ noises (or echoes) were heard by other side during the call /recording function failure Check whether MIC is normal Reweld or replace MIC c h e c k w h e t h e r s u b M I C i s Reweld or replace sub MIC normal.
  • Page 51: Speaker Issue

    L2 Repair Document Communication Ltd. 7.11 Speaker issue No ringing or hands free sound failure Check whether speaker is normal Change speaker Check whether contact of PCBA Clean the contact of is clean PCBA Replace PCBA 8 PCBA exchange If Level 2 repair does not solve the failure, it is mandatory to change the PCBA and follow the process as below.
  • Page 52 L2 Repair Document Communication Ltd. method, Note: packaging method please refer item “APPENDIX 1 Packaging Requirements”. 9 Other component exchange The other components exchange such as Furnished Underfilling Antenna furnished frame Side key FPC Vibrator Speaker Camera Receiver Other related mechanical components Please follow the detail steps 4.3 (Disassembly and assembly process).
  • Page 53 L2 Repair Document Communication Ltd. Function Test During the function test, the following items must be checked and validated. Cosmetic aspect of the handset, The Software Technical sticker state on the Board Switch on the handset Default welcome message Press *#2886# on the idle screen to start the auto test Any L3 PCBA which has appearance like below cases is not acceptable.
  • Page 54 L2 Repair Document Communication Ltd. × × Rev. Page 54/59 FL02 Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 55 L2 Repair Document Communication Ltd. × ×  3) Symptom sticker, high temperature adhesive or nonstandard label on PCBA; Note: a. Nonstandard label means broken label, label with handwriting, dirty label, label pasted in the wrong place, etc. b. L2E label, IMEI label and PCBA label are acceptable to be kept on PCBA only under the condition that these labels are intact, clean and smoothly pasted in the right place) ×...
  • Page 56 L2 Repair Document Communication Ltd. ×  4) PCBA with liquid or mildew. × 2. PCBA label must be retained on the PCBA. Clean and intact IMEI label should be retained on the PCBA. Rev. Page 56/59 FL02 Level 2 Repair Document All rights reserved.
  • Page 57 L2 Repair Document Communication Ltd. √ √ IMEI label PCBA label Note: Ⅰ. Please remove the IMEI label if it is dirty, corrugated or broken, and then clean the PCBA and make sure there’s no residuum before return it to L3; Ⅱ.
  • Page 58 L2 Repair Document Communication Ltd. c) Put this box into a bigger carton and put a cardboard on top (this is to avoid the PCBA to drop around during transportation) d) Symptom list of all returned PCBAs is requested (refer to below table). Please send the electronic edition to all relevant receivers/departments.
  • Page 59 L2 Repair Document Communication Ltd. If you have any question or problem, please feel free to contact us Thanks for your cooperation. TCL Communication Ltd. Global Customer Service TS Dept. Mar 17 , 2016 Rev. Page 59/59 FL02 Level 2 Repair Document...

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