TCL Alcatel MARATHON Repair Document
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TCL Alcatel MARATHON Repair Document

TCL Alcatel MARATHON Repair Document

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TCL
L2 Repair Document
Communication Ltd.
MARATHON
2002D
Note:
this manual can be modified without prior notice on the characteristics of described
equipment. Please download from Support website for the latest versions.
Rev.
Page
1.0
1/33
2002D Level 2 Repair Document
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

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Summary of Contents for TCL Alcatel MARATHON

  • Page 1 L2 Repair Document Communication Ltd. MARATHON 2002D Note: this manual can be modified without prior notice on the characteristics of described equipment. Please download from Support website for the latest versions. Rev. Page 1/33 2002D Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 2 L2 Repair Document Communication Ltd. 2017-03-20 Draft creation Xiaolong Yang James Huang Rev. Date Modification description Prepared By Checked By Approved By Rev. Page 2/33 2002D Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 3: Table Of Contents

    L2 Repair Document Communication Ltd. Content Level 2 repair process ....................4 Warranty Check and Visual Inspection ..............4 2.1 Warranty confirmation of L1..................4 2.2 Visual mechanical check ..................5 2.3 Pretest ........................6 Software download ....................8 3.1 Install driver ........................ 9 3.2 SW download process .....................

  • Page 4: Level 2 Repair Process

    L2 Repair Document Communication Ltd. 1 Level 2 repair process Please refer to <L2 repair process> in support (CSS/RSH) website for details. 2 Warranty Check and Visual Inspection 2.1 Warranty confirmation of L1  IMEI sticker check: 1) Power on the handset, enter *#06# at the dial mode. 2) Remove battery cover and battery, then you will see the IMEI sticker.

  • Page 5: Visual Mechanical Check

    L2 Repair Document Communication Ltd. 2.2 Visual mechanical check Please refer to <Visual mechanical check> in support (CSS/RSH) website for details. Rev. Page 5/33 2002D Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 6: Pretest

    L2 Repair Document Communication Ltd. 2.3 Pretest Check that the SIM card and SD card are inserted correctly. Power on the Product. If the product displays “input NCK code”, this means the software is Network locked or SIM locked, and can only be used with dedicated SIM card hence use the relevant SIM card or enter the phone code if available Power on the product to launch the auto test: Enter *#09# at home screen to enter auto test mode;...
  • Page 7 L2 Repair Document Communication Ltd. II. Press “Pass” to continue;  I. You will see the screen will be running a time if it functions well; II. Press “Pass” to continue;  Vibrate I. You can feel the phone’s vibrating if it functions well; II.

  • Page 8: Software Download

    L2 Repair Document Communication Ltd. II. Press “Pass” to continue.  FM radio I. Insert the headset and You will hear FM playing and FM frequency will be displayed on the screen if it functions well; II. Press ”Pass” to continue; ...

  • Page 9: Install Driver

    L2 Repair Document Communication Ltd. 3.1 Install driver I. Download the driver package from the CSS website: https://css.tclmobile.cn/. II. Unzip it and double click “SprdNpiDriverInstall.exe”; III. The below dialog will appear, click “Next”; Rev. Page 9/33 2002D Level 2 Repair Document All rights reserved.
  • Page 10 L2 Repair Document Communication Ltd. IV. Click “Finish” after the success of the installation; Rev. Page 10/33 2002D Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 11: Sw Download Process

    L2 Repair Document Communication Ltd. 3.2 SW download process I. Download the software and tool from the CSS website: https://css.tclmobile.cn/ (you can get the latest version from this website), then unzip them; II. Double click the download tool “Multi-port download tool.exe”. ,choose “pac”...
  • Page 12 L2 Repair Document Communication Ltd. IV. Click button, begin to upgrade. V. Connect the handset (without battery and hold the dial key) to PC by USB cable, then insert battery, download start, and then you can release the dial key. Rev.

  • Page 13: Change Cu

    L2 Repair Document Communication Ltd. VI. Upgrade finished: 3.3 Change CU You can change the handset’s CU by using the Multi-port download tool. (1) Make sure the drive is installed; Rev. Page 13/33 2002D Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 14 L2 Repair Document Communication Ltd. (2) Power on the handset and input *#1923# on the idle -> Para set -> USB Log -> Open -> OK; (3) Connect the handset and PC with USB cable; (4) Open the Multi-port download tool, click “Update CU Info” (5) Select COM port and input the new CU;...
  • Page 15 L2 Repair Document Communication Ltd. (7) Write successes. Rev. Page 15/33 2002D Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 16: Disassembly And Assembly 2002D

    L2 Repair Document Communication Ltd. 4 Disassembly and assembly 2002D 4.1 ESD Safety Do not start the disassembly process if without ESD protection, suggest sticking a warning poster on the wall in the work room Below is the ESD set up for the workbench in the work room Make sure the personal ESD protection is ready before entering the work room item Picture of sample...

  • Page 17: Disassembly Tool

    L2 Repair Document Communication Ltd. ESD wrist strap ESD shoes Detect the wrist strap is working good by using ESD wrist trap tester, as below Low:< R<800KQ Normal: 800KQ≤R≤9MQ High: R>9MQ 4.2 Disassembly tool You may use the following tools during the disassembly and reassembly procedure: Item Picture Required...

  • Page 18: Disassembly Process

    L2 Repair Document Communication Ltd. SIM card pin Suction cup  Solder iron Hot wind gun 4.3 Disassembly process The steps of disassembly 2002D are as below. Step1: Take off the battery cover and battery. Rev. Page 18/33 2002D Level 2 Repair Document All rights reserved.
  • Page 19 L2 Repair Document Communication Ltd. Rev. Page 19/33 2002D Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 20 L2 Repair Document Communication Ltd. Step2: Take off the 7 screws with screwdriver. Step3: Remove the Furnished Frame. Rev. Page 20/33 2002D Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 21 L2 Repair Document Communication Ltd. Rev. Page 21/33 2002D Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 22 L2 Repair Document Communication Ltd. Step 4: Pry up main PCBA and remove keypad. Rev. Page 22/33 2002D Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 23 L2 Repair Document Communication Ltd. Step5: Remove speaker, camera and LCD by using soldering iron (Temperature： Lead-free technology 330℃± 10℃，time： seconds). Rev. Page 23/33 2002D Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 24 L2 Repair Document Communication Ltd. Step 6: Disassemble complete. Rev. Page 24/33 2002D Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 25: Disassembly Notice

    L2 Repair Document Communication Ltd. Front casing Battery cover Furnished frame Main PCBA Speaker Camera Screws Keypad Battery High-temperature tape Note: All the components listed below are spare parts for L2. All the connectors could be disassembled by hot wind gun. (hot wind gun temperature: 330℃, Air Level: 2~3, Height: around 10mm, Time: less than 60s) Please use high temperature protects film to protect surrounding elements when using hot wind gun.

  • Page 26: Reassembly Process

    L2 Repair Document Communication Ltd. 4.5 Reassembly process Please make reference to the disassembly process for assembly reverse an order of the disassembly steps. Attention:  When assembling Main PCBA, make sure the LCD connected firstly.  When assembling Furnished Frame, make sure the Camera and speaker connected firstly. ...

  • Page 27: Level 2 Repair

    L2 Repair Document Communication Ltd. 6 Level 2 repair This chapter describes the Level 2 repair that can be done without any diagnostic equipment.  Power on failure Power on failure Charge for 15 minutes, check whether can power on Check whether the connection Reassemble battery b e t w e e n battery a n d battery...
  • Page 28 L2 Repair Document Communication Ltd.  Charging failure Charging failure Check whether the voltage of the Replace battery battery is 0V and Charge for 15 minutes, check whether battery is good. C h e c k w h e t h e r b a t t e r y r e p l a c e b a t t e r y connector connector is good...
  • Page 29 L2 Repair Document Communication Ltd.  Display failure Display failure Check whether the connection Reweld LCD between LCD and PCBA is good C h e c k w h e t h e r LCD i s Change LCD n o r m a l （ i n t e r c h a n g e method）...
  • Page 30 L2 Repair Document Communication Ltd. SIM card can’t be recognized  S I M c a r d c a n ’ t b e recognized Re-assemble or change Check whether the SIM card is SIM card good C h e c k w h e t h e r S I M c a r d Re-weld or change SIM connector is good card connector...
  • Page 31 L2 Repair Document Communication Ltd. TF card can’t be recognized  T F c a r d c a n ’ t b e recognized Check whether the TF card is Change TF card good C h e c k w h e t h e r t h e T F c a r d connector is good Change TF card connector and see if problem can be solved...

  • Page 32: Pcba Exchange

    L2 Repair Document Communication Ltd.  Main camera function failure Camera function failure Check whether the connection Reweld camera between camera and PCBA is good C h e c k w h e t h e r c a m e r a i s Replace camera normal Replace PCBA...

  • Page 33: Note For Defective Pcbas

    Enter *#2886# at the dial mode to start the MMI test or using Smart Diagnosis Tool to do the test. If you have any question or problem, please feel free to contact us Thanks for your cooperation. TCL Communication Ltd. Global Customer Service TS Dept. Mar. 20 , 2017 Rev.

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Alcatel 2002d

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