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L2E Repair Document Communication Ltd. SHINE PLUS ONE TOUCH 5095Y/K/I Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior notice on the characteristics of described equipments. Rev. Page 1/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document...
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L2E Repair Document Communication Ltd. 2016/3/23 Draft creation Xiaolong Yang Rev. Date Modification description Prepared By Checked By Approved By Rev. Page 2/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
L2E Repair Document Communication Ltd. Content Level 2 repair process ....................5 Warranty Check and Visual Inspection ..............6 2.1 Warranty confirmation of L1..................6 2.2 Visual mechanical check ..................7 2.3 Pretest ........................8 Battery ........................17 3.1 Battery information ....................17 3.2 Battery test ......................
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L2E Repair Document Communication Ltd. L2E Enhance Repair ....................55 8.1 Position of L2 enhance components on main PCBA ........... 55 8.2 Trouble shooting for common failures ..............58 8.3 L2 enhance spare part list ..................74 PCBA exchange ....................... 75 10 Other component exchange ...................
L2E Repair Document Communication Ltd. 1 Level 2 repair process Start Visual Inspection Warranty Check Pretest & Failure confirm Back up user data SW Upgrade Function test Disassembly L2 Repair L2E Repair Retest PCBA Replace Reassembly Retest Retest Restore User Information Record in BIG Rev.
L2E Repair Document Communication Ltd. 2 Warranty Check and Visual Inspection 2.1 Warranty confirmation of L1 IMEI sticker check: 1) Power on the handset, enter *#06# 2) If the IMEI sticker in the back casing is not lost: We should make sure that the IMEI number MUST be the same with the one on the IMEI sticker; if not, it‟s out of warranty policy.
L2E Repair Document Communication Ltd. 2.2 Visual mechanical check Mechanical warranties check items: Corrosion Corrosion on the USB connector, SIM connector, and other metal surfaces。 Hole (diameter > 1mm) Holes on any surface, including the front casing, furnished frame, battery cover, touch Lens, keypad…...
L2E Repair Document Communication Ltd. External physical damage relating to abnormal use, like front case and frame opened Others Damage caused by disassembly ,wrong part assembly, loss of components Use in abnormal environment like high temperature causing plastic melts 2.3 Pretest Check that the SIM card is set correctly.
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L2E Repair Document Communication Ltd. I. You can get some information such as IMEI, CU-REF, PTH, Date Code, etc. II. Press “Pass” to continue. Touch Panel1 I. “Please draw on the yellow area” according to instructions; II. Press “Pass” to continue. ...
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L2E Repair Document Communication Ltd. I. You will see the LCD displays grey level if it functions well; II. Press “Pass” to continue; LCD WHITE I. You will see the LCD displays white if it functions well; II. Press “Pass” to continue; ...
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L2E Repair Document Communication Ltd. HALL I. It will response accordingly when close the flip cover; Or close a magnet to the red circle area in the picture below, then it will response; II. Press “Pass” to continue; NFC I.
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L2E Repair Document Communication Ltd. II. Press “Pass” to continue. MAIN FLASH I. Main Camera LED will turn on if it functions well; II. Press “Pass” to continue. FRONT FLASH I. Front Camera LED will turn on if it functions well; II.
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L2E Repair Document Communication Ltd. RECEIVER I. You will hear a voice prompt which introduces some emergency call numbers from the top receiver if it functions well; II. Press “PASS” to continue; SPEAKER I. You will hear a voice prompt which introduces some emergency call numbers from the top speaker if it functions well;...
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L2E Repair Document Communication Ltd. which introduces some emergency call numbers through the headset left if it functions well; II. Press “Pass” to continue; III. You will hear a voice prompt which introduces some emergency call numbers through the headset right if it functions well; IV.
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L2E Repair Document Communication Ltd. II. Press “Pass” to continue. G-Sensor I. Put the handset towards up according to instruction; II. Press “Pass” to continue; III. Put the handset “FACE DOWN”, “DOWN”, “LEFT”, “RIGHT” and “FACE UP” according to instruction, and then the instruction will disappear if it functions well;...
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L2E Repair Document Communication Ltd. II. Press “Pass” to continue. Memory Card I. Insert SD card and the phone will detect it if it functions well; II. Press “Pass” to continue. Battery TEMP I. It will display the value of battery temperature, current, battery voltage, capacity rate and battery present if it functions well;...
L2E Repair Document Communication Ltd. Call I. It will turn to the call interface and hear a pcs of record from receiver if it functions well; II. Press “Pass” to continue FACTORY RESET It will do the factory reset automatically if you press the item. 3 Battery 3.1 Battery information 1) Battery picture...
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L2E Repair Document Communication Ltd. Note: When replace battery, the Furnished battery steel should be replaced together. So the Furnished battery steel should be ordered along with battery. Battery feature Model Element Capacity Battery Li Lithium 2960mAh Battery life The bellowing table shows the nominal battery life respectively in standby and talking mode. These typical values are expressed in normal temperature with battery initially full charged and under good Rev.
L2E Repair Document Communication Ltd. ratio coverage. Battery range depends on the network characteristics, the ambient temperature and particularly on movement. 5095Y/K/I Shine plus Power pack Talking time Standby time (hours) 2G around 500hours/ 3G 2G around 15hours/ 3G around Power pack Lithium 12hours around 480hours...
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L2E Repair Document Communication Ltd. 5095Y/K/I Cell phone status before charger connected Display lights up and following battery icon displayed: During charging Sequential icon flashing: Following fixed battery icon display : After charging (charger connected) Table - Battery charge status on handset 2) If the display does not light on or battery icon does not flash when the charger or the cell phone‟s charge function is defective with mechanical or electronics.
L2E Repair Document Communication Ltd. If it cannot work correctly after change charger. Check the Charge connector on the cell phone. If it is damaged, replace the cell phone. 3.4 Note of Battery Potential for fire or burning. Do not puncture, crush, or heat the battery. Strictly avoid using sharp tool to pry up battery.
L2E Repair Document Communication Ltd. Please select “Yes”, and then the driver will be installed. 4.3 SW download process Ⅰ. Power off the handset and connect it with PC by USB cable, and then open “Sugar MTK_SP” v3.4.2 (you can get the latest version from TS website: https://css.tclmobile.cn/). “Sugar MTK_SP”...
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L2E Repair Document Communication Ltd. Input „User name‟ and „Password‟, and then press “OK” to log on. Ⅱ. Use “Get Version” function to check current SW vision, available version from server and handset info such as IMEI, PTM, CU ref, data code, etc. 1) Select the product models –...
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L2E Repair Document Communication Ltd. 2) Press “Get Version” button. Rev. Page 24/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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L2E Repair Document Communication Ltd. Remark:You can get “Date code” of the headset by using “Get Version” function. III. Power off the handset and reconnect it with PC by USB cable, then click “Upgrade”, upgrade process will start automatically. Rev. Page 25/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document...
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L2E Repair Document Communication Ltd. IV. Upgrade finished. The phone will turn on automatically if the download is finished successfully. Rev. Page 26/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
L2E Repair Document Communication Ltd. 5 Disassembly and assembly ONE TOUCH 5095 5.1 ESD Safety Please wear static loop or static glove 5.2 Disassembly tool You may use the following tools during the disassembly and reassembly procedure: Screwdriver Tweezers Plastic Flake (TORX6) Soldering iron Suction cups...
L2E Repair Document Communication Ltd. 5.3 Disassembly process The steps of disassembly ONE TOUCH 5095 are as below. Step1: Take off the back cover by using plastic flake. Separate from this angle will be easier Rev. Page 28/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document All rights reserved.
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L2E Repair Document Communication Ltd. Step2 : disconnect the 15 screws marked in red circle. There are 2 kinds of screws as below. Rev. Page 29/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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L2E Repair Document Communication Ltd. Description Screw, PM(Machine),1.2×0.25×2.0 mm, Flat Head,2.2×0.5mm Screw, PM(Machine),PM1.4×0.3P×L3.0mm,Flat Head, HD=Ф2.6×T0.5mm Step3 : separate the main/sub antenna Furnished Frame with plastic flake. Rev. Page 30/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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L2E Repair Document Communication Ltd. Step4 : Remove the battery with tweezers and plastic flake. Rev. Page 31/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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L2E Repair Document Communication Ltd. Step5 : Separate the sub PCBA FPC, fingerprint FPC, LCD FPC, main camera, TP FPC. Step6 : Remove the Main and Sub PCBA with plastic flake. Rev. Page 32/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document All rights reserved.
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L2E Repair Document Communication Ltd. Note: Please disconnect the side key FPC and remove the vibrator from the furnished front casing in advance with tweezers. Do not disconnect completely the main board and the front frame while the side key FPC is still connected with the main board. Then separate the vibrator from the main PCBA with soldering iron.
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L2E Repair Document Communication Ltd. The side key should be disassembled carefully Note: If the Sidekey FPC conduct adhesive is damaged, please clean it and paste a new one. Sidekey FPC conduct adhesive Step 8 Disassemble complete. Rev. Page 34/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document All rights reserved.
L2E Repair Document Communication Ltd. Disassembly Notice: 1). Receiver is easily to be damaged during disassembly process. Thus please do not disassemble receiver unless it is necessary. 2). About battery disassemble notice: When exchange battery, the Furnished battery steel should be exchanged together. So the Furnished battery steel should be ordered along cwith battery.
L2E Repair Document Communication Ltd. 5.4 Reassembly Process Please make reference to the disassembly process for assembly reverse an order of the disassembly steps. Attention: Make sure the main camera and sub camera is assembled correctly on PCBA, do not mix them; ...
L2E Repair Document Communication Ltd. Make sure the MIC rubbers, receiver, side key FPC and P sensor rubber are assembled correctly. The main PCBA must be connected with sub PCBA with the jig below when you upgrade the software on PCBA only. Jig list: description picture...
L2E Repair Document Communication Ltd. Slide key FPC Tweezers Class 1 Tweezers Vibrator Class 2 Soldering iron Speaker box Tweezers Class 1 MIC rubbers Tweezers Class 1 P sensor rubber Tweezers Class 1 6 Disassembly Complete Explored view Forlog Below table lists ONE TOUCH 5095K/ Y/I L2 spare parts.
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L2E Repair Document Communication Ltd. Rev. Page 39/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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L2E Repair Document Communication Ltd. Rev. Page 40/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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L2E Repair Document Communication Ltd. Rev. Page 41/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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L2E Repair Document Communication Ltd. Rev. Page 42/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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L2E Repair Document Communication Ltd. Rev. Page 43/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
L2E Repair Document Communication Ltd. 7 Level 2 repair This chapter describes the Level 2 repair that can be done without any diagnostic equipment. All these repairs only refer to the hardware part. Rev. Page 44/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document All rights reserved.
L2E Repair Document Communication Ltd. 7.1 power on issue Power on failure Charge for 15 minutes, check whether can power on Reassemble the back Check whether back cover is assembled cover well R e a s s e m b l e t h e Check whether the connection between battery battery and battery connector is good...
L2E Repair Document Communication Ltd. 7.2 Charge issue Charging failure Check whether the voltage of the battery is 0V and Charge for 15 Replace battery minutes, check whether battery is good. r e p l a c e b a t t e r y C h e c k w h e t h e r b a t t e r y connector is good connector...
L2E Repair Document Communication Ltd. 7.3 Display issue Display failure Check whether the connection Reassemble LCD b e t w e e n LCD a n d LCD connector is good Check whether Furnished C h a n g e Furnished Underfilling is Underfilling normal(interchange...
L2E Repair Document Communication Ltd. 7.4 Vibrator issue Vibrating function failure Check whether the connection Reassemble Vibrator between Vibrator and PCBA is good Clean the contact of Check whether contact of PCBA PCBA is clean Check whether Vibrator is Change Vibrator normal Replace PCBA Rev.
L2E Repair Document Communication Ltd. 7.5 Touch panel issue T o u c h f u n c t i o n failure C h e c k w h e t h e r t h e connection between TP Reassemble the TP a n d T P c o n n e c t o r i s normal...
L2E Repair Document Communication Ltd. 7.6 SIM recognize issue S I M c a r d c a n ’ t b e recognized Re-assemble or change Check whether the SIM card is SIM card good C h e c k w h e t h e r S I M c a r d Re-weld or change SIM connector is good card connector...
L2E Repair Document Communication Ltd. 7.7 TF card recognized issue T F c a r d c a n ’ t b e recognized Check whether the TF card is Change TF card good C h e c k w h e t h e r t h e T F c a r d Reweld or replace TF connector is good card connector...
L2E Repair Document Communication Ltd. 7.8 Main camera issue Main camera function failure Check whether the connection Reassemble main camera between main camera and Main camera connector is good Check whether main camera is Replace main camera normal C h e c k w h e t h e r M a i n c a m e r a Reweld or replace Main connector is normal camera connector...
L2E Repair Document Communication Ltd. 7.9 Sub camera issue Sub camera function failure Check whether the connection between sub camera and sub Reassemble sub camera camera connector is good Check whether sub camera is Replace sub camera normal C h e c k w h e t h e r s u b c a m e r a R e w e l d o r r e p l a c e s u b connector is normal camera connector...
L2E Repair Document Communication Ltd. 7.10 MIC issue No sound emitting or sometimes no sound emitting/ noises (or echoes) were heard by other side during the call /recording function failure Check whether MIC is normal Reweld or replace MIC c h e c k w h e t h e r s u b M I C i s Reweld or replace sub MIC normal.
L2E Repair Document Communication Ltd. 7.11 Speaker issue No ringing or hands free sound failure Check whether speaker is normal Change speaker Check whether contact of PCBA Clean the contact of is clean PCBA Replace PCBA 8 L2E Enhance Repair Before performing the following troubleshooting operations, please make sure the software of the device is in good condition and restored to default settings.
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L2E Repair Document Communication Ltd. Main PCBA (Side B) Rev. Page 56/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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L2E Repair Document Communication Ltd. ACF module (sub PCBA) Rev. Page 57/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
L2E Repair Document Communication Ltd. 8.2 Trouble shooting for common failures NOTE: 1) Because the main PCBA will become damp after long time storage, please use oven to bake the main PCBA firstly if it has been stored for more than 7days (oven temperature: 105℃, Time: >8H). Otherwise it may cause the PCBA blister easily when you heat part of the PCBA by using hot wind gun.
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L2E Repair Document Communication Ltd. 4) Before rewelding or disassembling/assembling the component, DO remember to paste high temperature adhesive tape on the components which are close to it, in order to avoid damaging of these components. 8.2.1 Display failure Check whether the connection Reassemble LCD between LCD FPC and J1102 is good...
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L2E Repair Document Communication Ltd. 8.2.2 No keypad backlight No back key backlight No recents key backlight Check whether the R e a s s e m b l e ACF connection between module and J1205 are good module C h e c k w h e t h e r H 1 0 1 i s R e w e l d o r r e p l a c e normal H101...
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L2E Repair Document Communication Ltd. 8.2.3 Power on failure Check whether the connection Reassemble side key between side key FPC and J1204 is good Check whether side key FPC Replace side key FPC is normal Replace new battery Check whether battery is and check the charge normal (such as volt etc.) function etc.
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L2E Repair Document Communication Ltd. 8.2.4 TP function failure Check whether the connection Reassemble TP between TP and J1101 is good Check whether TP is normal Change (interchange method) Reweld or replace Check whether J1101 is normal J1101 Replace Main PCBA 8.2.5 Voice transmitting failure Main MIC Sub MIC...
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L2E Repair Document Communication Ltd. 8.2.6 No Ringing Check whether the Reassemble speaker connection between speaker (Main antenna Furnished and ACF module are good Frame) Check whether speaker is Replace speaker normal Check whether the R e a s s e m b l e ACF connection between module and J1205 are good...
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L2E Repair Document Communication Ltd. 8.2.7 SIM card is not recognized Check whether the SIM card is Reassemble SIM card well inserted R e w e l d o r r e p l a c e Check whether J1202/J1203 J1202/J1203 is normal Replace main PCBA...
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L2E Repair Document Communication Ltd. 8.2.9 Main camera function failure Check whether the connection R e a s s e m b l e m a i n between main camera and J1401 camera is good Check whether main camera Change main camera is normal(interchange method)...
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L2E Repair Document Communication Ltd. 8.2.10 Sub camera function failure Check whether the connection R e a s s e m b l e f r o n t between front camera and J1402 camera is good Check whether front camera Change front camera is normal(interchange method)...
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L2E Repair Document Communication Ltd. 8.2.11 Flash LED function failure Front flash LED Main flash LED Check whether Reweld or replace Reweld or replace Check whether H1403 is H1401/H1402 is normal H1401/H1402 H1403 normal Replace main PCBA 8.2.12 Indication LED function failure R e w e l d o r r e p l a c e Check whether H0801 is H0801...
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L2E Repair Document Communication Ltd. 8.2.13 Charging failure Check whether USB cable Check whether charging Replace USB cable is normal indicator displays OK Check whether J101 is Reweld or replace normal J101 Replace new battery and Check whether battery is check the charge function normal (such as volt etc.) etc.
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L2E Repair Document Communication Ltd. 8.2.14 USB is not recognized Check whether USB cable Replace USB cable is normal Check whether J101 is Reweld or replace normal J101 Check whether the connection Reassemble ACF between ACF module and module J1205 are good Check whether ACF Replace ACF module module is good...
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L2E Repair Document Communication Ltd. 8.2.15 Ambient Light+Proximity Sensor function failure R e w e l d o r r e p l a c e Check whether U1302 U1302 is normal Replace main PCBA 8.2.16 No finger print function Check whether the connection Reassemble Furnished between Furnished Underfilling...
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L2E Repair Document Communication Ltd. 8.2.17 Acceleration sensor function failure R e w e l d o r r e p l a c e Check whether U1301 U1301 is normal Replace main PCBA 8.2.18 No NFC function Check whether the connection between Sub antenna Furnished Clean TP2203/TP2204 Frame and TP2203/TP2204 is...
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L2E Repair Document Communication Ltd. 8.2.19 Headset failure Check whether headset Replace headset is normal Check whether J1501 is Reweld or replace normal J1501 Replace main PCBA 8.2.20 No signal Rev. Page 72/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document All rights reserved.
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L2E Repair Document Communication Ltd. Check whether the connection Clean TP1901/TP1902/ between main antenna Furnished TP1903/TP1904 Frame and TP1901/TP1902/ TP1903/TP1904 is good Check whether the connection Clean TP2101/TP2102/ between sub antenna Furnished TP2103/TP2104 Frame and TP2101/TP2102/ TP2103/TP2104 is good Replace main antenna Check whether main antenna Furnished Frame Furnished Frame is normal...
L2E Repair Document Communication Ltd. 8.2.21 WIFI/BT/FM/GPS doesn't work Check whether the connection Clean TP1601/TP1602/ between sub antenna Furnished TP1603 Frame and TP1601/TP1602/ TP1603 is good Replace sub antenna Check whether sub antenna Furnished Frame Furnished Frame is normal Reweld or replace Check whether TP1601/TP1602/ TP1601/TP1602/TP1603...
L2E Repair Document Communication Ltd. 9 PCBA exchange If Level 2 repair does not solve the failure, it is mandatory to change the PCBA and follow the process as below. Collect the PCBA (without accessories, LCD and camera). Main/Sub MIC are enclosed when exchange the PCBA.
L2E Repair Document Communication Ltd. Side key FPC Vibrator Speaker Camera Receiver Other related mechanical components Please follow the detail steps 4.3 (Disassembly and assembly process). But need to be very careful to handle the components with related special tool or jig (especially replacing new components) It is better to handle it with plastic tools (plastic tweezers and wedge etc.).
L2E Repair Document Communication Ltd. APPENDIX 1 Packaging Requirements Any L3 PCBA which has appearance like below cases is not acceptable. 1) The PCBA which shielding cover is rusty or distortion, copper peel off; × × × 2) Smudge on PCBA, such as soldering flux, rudimental glue, handwriting, burn, scratch and so on ; ×...
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L2E Repair Document Communication Ltd. × × × × 3) Symptom sticker, high temperature adhesive or nonstandard label on PCBA; Rev. Page 78/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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L2E Repair Document Communication Ltd. Note: a. Nonstandard label means broken label, label with handwriting, dirty label, label pasted in the wrong place, etc. b. L2E label, IMEI label and PCBA label are acceptable to be kept on PCBA only under the condition that these labels are intact, clean and smoothly pasted in the right place) ×...
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L2E Repair Document Communication Ltd. × 4) PCBA with liquid or mildew. × 2. PCBA label must be retained on the PCBA. Clean and intact IMEI label should be retained on the PCBA. √ √ IMEI label PCBA label Note:...
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L2E Repair Document Communication Ltd. Ⅰ. Please remove the IMEI label if it is dirty, corrugated or broken, and then clean the PCBA and make sure there‟s no residuum before return it to L3; Ⅱ. PCBA label must be retained on PCBA, no matter what the status (even it is dirty, corrugated or broken) it is.
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SPAIN Pisco (eg.) 2AYGES1 power on If you have any question or problem, please feel free to contact us Thanks for your cooperation. TCL Communication Ltd. Global Customer Service TS Dept. Mar 23 , 2016 Rev. Page 82/82 ONE TOUCH 5095Y/K/I Level 2 Enhance Repair Document...
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