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User Manual
EV-D301
EV-D302
EV-D301/302 0418

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Questions and answers

Shah
March 6, 2025

Why it is kept saying resident not available

1 comments:
Mr. Anderson
March 6, 2025

The Eyevision EV-D301 may keep saying "resident not available" due to one of the following reasons:

1. Monitor Not Connected or Powered Off – Ensure that the indoor monitor is properly connected and powered on.
2. Wiring Issues – Check the system wiring and connections to confirm they are correct and secure.
3. Incorrect ID Settings – Verify that the door station and monitor have the correct ID settings as described in section 6.1 of the manual.
4. Multi-Monitor or Multi-Doorstation Configuration Issue – If multiple monitors or door stations are used, ensure they are properly configured according to sections 5.3 and 5.4.
5. Communication Failure – Inspect the BUS wiring and terminal connections to rule out a faulty connection.

If the problem persists, recheck the setup and wiring based on the manual guidelines.

This answer is automatically generated

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Summary of Contents for Eyevision EV-D301

  • Page 1 User Manual EV-D301 EV-D302 EV-D301/302 0418...
  • Page 2: Table Of Contents

    CONTENTS 1.Parts and Functions..................... 1 2.Terminal Descriptions ..................1 3.Specifications ...................... 2 4.Mounting ......................2 4.1 Mounting Without a Rain Cover..............2 4.2 Mounting With Rain aCover................3 4.3 Placing Name Label ..................3 5.System Wiring and Connections ................. 4 5.1 Basic Connection...................
  • Page 3: Parts And Functions

    1.Parts and Functions Camera Lens Speaker Night Light Nameplate Call Button Microphone Rainy Cover 90 mm 23 mm 2.Terminal Descriptions JP/LK P L S + B U S Main Connect Port...
  • Page 4: Specifications

    • Lock control jumper, to select the lock type(see 5.2.1 , 5.2.2). JP/LK: • To connect the bus line and the electronic locks. Main Connection Port: • BUS: Connect to the bus line, no polarity. • PL: External lock power input, connect to the power positive(power +). •...
  • Page 5: Mounting With Rain Acover

    4.2 Mounting With a Rain Cover The distance between the top of main unit and rain Rainy cover ≥3mm cover should be not less than 3mm. Main unit Rainy cover Main unit The rainy cover and main Connect the cable correctly. unit are installed on the wall.
  • Page 6: System Wiring And Connections

    5.System Wiring and Connections 5.1 Basic Connection PC6A BUS(IM) BUS(DS) L1 L2 PL S+ S- Doorbell Button Bus Line Bus Line Electric Switch Lock 5.2 Electric Lock Connection 5.2.1 Door Lock Controlled with Internal Power Note: Electronic lock of Power-on-to-unlock 1 2 3 connect E-magnetic lock, the jumper position in 1-2.
  • Page 7: Door Lock Controlled With Dry Contact

    5.2.2a Door Lock Controlled with Dry Contact Note: The external power supply must be used Take off the Jumper according to the lock. The jumper must be taken off before connecting. Setup the of Monitor for different Unlock Mode lock types. •...
  • Page 8: Multi Doorstations Connection

    5.3 Multi Doorstations Connection 4# Camera 3# Camera 2# Camera 1# Camera (Device Address:3) (Device Address:2) (Device Address:1) (Device Address:0) L1 L2 PL S+ S- L1 L2 PL S+ S- L1 L2 PL S+ S- L1 L2 PL S+ S- 100~240VAC A B C D DBC4A1...
  • Page 9: Multi Monitors Connection

    5.4 Multi Monitors Connection 5.4.1 Basic IN-OUT Wiring Mode Code=31 Code=30 Code=0 100~240VAC PC6A BUS(IM) BUS(DS) (Device Address:0) NOTE:Here we take DT47MG(V2)(the monitor) for example.
  • Page 10: With Dbc4A Wiring Mode

    5.4.2 With EV-DBC4A Wiring Mode Impedance Code=31 Code=30 OFF ON switch Code=29 Code=28 Code=3 Code=2 Impedance OFF ON switch Code=1 Code=0 100~240VAC PC6A BUS(IM) BUS(DS) (Device Address:0) NOTE:Here we take DT47MG(V2)(the monitor) for example.
  • Page 11: Setup

    6.Setup Note:Monitors response button A must set the user code from 0 to 15.and button B set the user code from 16 to 31. 6.1 ID Settings of Doorstation Power-on within 5 seconds,press Within 5 seconds, press and hold "A" and and hold "B"...
  • Page 12: Unlock Time Setting

    6.2 Unlock Time Setting Power-on within 5 seconds,press Wthin 5 seconds, press and hold "A" button and hold "B" button for 3 for 3 seconds, it will enter the unlock time seconds,and it will enter the setting. setting state. background indicator background indicator (flash) beep+,beep...
  • Page 13: Ringback Tone Setting

    6.3 Ringback Tone Setting Power-on within 5 seconds,press Within 5 seconds, press and hold "B" button and hold "B" button for 3 for 3 seconds, it will enter the state of seconds,and it will enter the ringback tone. setting state. background indicator background indicator (flash)
  • Page 14: Cables Requirements

    7.Cables Requirements The maximum distance of the wiring is limited in the 2 wire system. Using different cables may also affect the maximum distance which the system can reach. The furthest monitor The farest monitor monitor with two or four monitors monitor monitor DBC4A1...
  • Page 15: Precautions

    8. Precautions • Please clean the unit with soft cotton cloth, don't use chemical cleaning agents. If necessary, please use a little water or diluted soap with water to clean. • The unit is weather resistant. However do not spray high pressure water on the unit directly. -13-...
  • Page 16 The design and specifications can be changed without notice to the user. Right to interpret and copyright of this manual are preserved.

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Ev-d302

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