FLIR FB Series Installation And User Manual page 29

Basic Operation and Configuration
image, ensure that power has been properly applied to the camera and the circuit breaker is set
properly. If a fuse was used, be sure the fuse is not blown. If the video cabling is suspected as a
possible source of the problem, plug a monitor into the BNC connection inside the camera and
determine if it produces an image.
When the camera is powered on, it will do a NUC operation shortly after startup. If it is uncertain if
the camera is receiving power, it may be useful to listen to the camera to hear if the click-click of the
shutter mechanism can be heard. It may only be possible to perform this test when the camera is on
a work bench rather than in its installed position.
If the camera still does not produce an image, contact the FLIR dealer or reseller who provided the
camera, or contact FLIR directly.
Performance varies with time of day
There may be differences in the way the camera performs at different times of the day, due to the
diurnal cycle of the sun. Recall that the camera produces an image based on temperature
differences.
At certain times of the day, such as just before dawn, the objects in the image scene may all be
roughly the same temperature. Compare this to imagery right after sunset, when objects in the
image may be radiating heat energy that has been absorbed during the day due to solar loading.
Greater temperature differences in the scene will allow the camera to produce high-contrast imagery.
Performance may also be affected when objects in the scene are wet rather than dry, such as on a
foggy day or in the early morning when everything may be coated with dew. Under these conditions,
it may be difficult for the camera to show the temperature of the object itself, rather than of the water
coating.
Unable To Communicate Over Ethernet
First check to ensure the physical connections are intact and that the camera is powered on and
providing analog video to the monitor.
By default the camera will broadcast a discovery packet two times per second. Use the FLIR
Discovery Network Assistant (DNA) or a packet sniffer utility such as Wireshark and confirm the
packets are being received by the PC from the camera.
Unable to View Video Stream
If the video stream from the camera is not displayed, it could be that the packets are blocked by the
firewall, or there could be a conflict with video codecs that are installed for other video programs.
When displaying video with FLIR Latitude or a VMS for the first time, the Windows Personal Firewall
may ask for permission to allow the video player to communicate on the network. Select the check
boxes (domain/private/public) that are appropriate for the network.
If necessary, test to make sure the video from the camera can be viewed by a generic video player
such as VLC media player (http://www.videolan.org/vlc/). To view the video stream, specify RTSP
port 554 and the appropriate stream name. For example:
rtsp://192.168.0.250:554/stream1/sensor1, and
rtsp://192.168.0.250:554/stream2/sensor1
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