Conventions; Quality And Warranty; Exclusion Of Warranty - Whisper Power 12-2000 User Manual

2.2 C
ONVENTIONS
All values mentioned hereafter, followed by a parameter number indicate that this value may be modified using the
WPC remote control.
In general, the default values are not mentioned and are replaced by a parameter number in the following format:
{xxxx}. The default values for this parameter are specified in the defaults parameter table, p. 35.
All parameter values modified by the operator or installer must be transferred into the same table. If a
parameter not appearing in the list (advanced parameters) has been modified by an authorised person with
technical knowledge, they will indicate the number of the modified parameter(s), the specifications of the
parameter(s) and the new value set, at the end of the same table.
All figures and letters indicated in brackets or in square brackets refer to items that can be found in the separate manual
"Appendix to the installation and operating instructions" supplied with the device. In this appendix, these figures and
letters are encircled.
•
The figures in brackets refer to elements belonging to the WPC.
•
The uppercase letters in brackets refer to AC cabling elements.
•
The lowercase letters in brackets refer to DC battery cabling elements.
•
The comments on figures and items of the appendix are given starting on p. 42.
2.3 Q
UALITY AND WARRANTY
During the production and assembly of the WPC, each unit undergoes several checks and tests. These are carried out
with strict adherence to the established procedures. Each WPC has a serial number allowing complete follow-up on the
checks, according to the particular data for each device. For this reason it is very important never to remove the type
plate which shows the serial number. The manufacture, assembly and tests for each WPC are carried out in their entirety
by our factory in Drachten (the Netherlands). The warranty for this equipment depends upon the strict application of
the instructions appearing in this manual.
The warranty period for the Whisper Power Centre is 2 years. Refer to the Whisper Power general conditions of sales.

2.3.1 Exclusion of warranty

No warranty claims will be accepted for damage resulting from handling, usage or processing that does not explicitly
appear in this manual. Cases of damage arising from the following causes are notably excluded from the warranty:
•
Surge voltage on the battery input (for example, 48 V on the battery input of an WPC 2000-12)
•
Incorrect polarity of the battery (mixing up + and -)
•
The accidental ingress of liquids into the device or oxidation resulting from condensation
•
Damage resulting from falls or mechanical shocks
•
Modifications carried out without the explicit authorisation of WhisperPower
•
Nuts or screws that have not been tightened sufficiently during the installation or maintenance. High currents
February 2020/ WPC / EN
GENERAL INFORMATION
5