Epson WF-C878R Series User Manual page 238

Solving Problems
The recipient's machine takes a long time to answer.
Solutions
If the recipient machine does not pick up your call within 50 seconds after the printer has finished
dialing, the call ends with an error. Dial using the
telephone to check how long it takes before you hear a fax tone. If it takes more than 50 seconds, add
pauses after the fax number to send the fax. Tap
mark. One pause is about three seconds. Add multiple pauses as needed.
The Fax Speed setting registered in the contact list is wrong.
Solutions
Select the recipient from the contact list, and then select Edit > Fax Speed > Slow(9,600bps).
Cannot Send Faxes at a Specified Time
The printer's date and time is wrong.
Solutions
Select Settings > General Settings > Basic Settings > Date/Time Settings, and then set the correct date
and time.
Cannot Save Received Faxes to a Memory Device
The following causes can be considered.
The setting for saving received faxes to external memory is disabled.
Solutions
Select Settings > General Settings > Fax Settings > Receive Settings, and then enable Save to Memory
Device in each menu.
A memory device is not connected to the printer.
Solutions
Connect a memory device, in which you have created a folder to save faxes, to the printer. Once the faxes
are saved in the device, they are deleted from the printer's memory.
There is not enough free space in the device.
Solutions
Delete unnecessary data from the device to increase the amount of free space. Or, connect another device
that has enough free space.
The memory device is write protected.
Solutions
Check if the device is write protected.
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The Printer Does Not Work as Expected
>
Cannot Send or Receive Faxes
(On Hook) feature or using a connected
to enter the pause. A hyphen is entered as the pause
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