Delete All Channels - Matrix 7xi Troubleshooting Manual

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c. If the issue remains, replace LVDS cable <Figure 8>.

d. Test the console.

2. If LCM screen is not lit, replace the console.

Check LED6/7/8 Status on LCB1

1. Check LED8 on LCB1 <Figure 9>, <Figure 10>:

a. If blinking, turn off the power to the unit, then turn on

power again after 3 seconds.

b. If it is not blinking, check the connection of the console

cable at the UCB and LCB1.

2. If the issue remains, check if LED6/7/8 blink at the same time

<Figure 9>, <Figure 10>:

a. If blinking, reinstall LCB1 software then test. If issue

remains, replace the LCB.

b. If not blinking, replace the console.

Check Netpulse Installation

1. Press Enter 3 0 0 1 Enter to open the 7xi Service Mode.

2. Tap or click Netpulse.

3. If you see the following message, "This machine has never been

installed on the Netpulse network", then your machine will need to be

synchronized with the Netpulse system <Figure 11>.

4. Tap or click Test Network.

5. Verify initial connectivity and all network tests passed.

Clear Update History, Then Reinstall Updates

1. Follow these steps to clear the update history:

a. Press Enter 3 0 0 4 Enter to enter Update Manager.

b. Press 2 5 3 2 7 Enter.

Note: This will delete the update history. Wait for a

confirmation message.

2. To reinstall all updates:

a. While still in Update Manager, press the tab Available

Updates.

b. Press Install Available Updates.

3. Test the console.

Delete All Channels

5| Revision Date: 11/10/15 | Revised by: Emilie McWilliams

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