Sonova Unitron Stride M Series Manual

Sonova Unitron Stride M Series Manual

Behind-the-ear (bte) hearing aid guide

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Stride M
behind-the-ear (BTE)
hearing aid guide
A Sonova brand

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Table of Contents
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Summary of Contents for Sonova Unitron Stride M Series

  • Page 1 Stride M behind-the-ear (BTE) hearing aid guide A Sonova brand...
  • Page 2 Thank you Your hearing aids Thank you for choosing these hearing aids. Hearing care professional: ____________________ Unitron is a hearing solution company that believes people should feel really good about ___________________________________________ the entire hearing care experience, start to finish. Our ingenious products, technologies, services Telephone: _________________________________ and programs offer a level of personalization you can’t get anywhere else.
  • Page 3: Table Of Contents

    Quick reference Table of contents Your hearing aids at a glance ............. 2 On/Off Changing batteries Warnings ..................4 Tinnitus masker ................15 Turning your hearing aids on and off ........18 Battery information ..............19 Putting your hearing aids on your ears........22 Operating instructions ............. 24 Battery symbol Pairing your mobile phone with your hearing aids ....
  • Page 4: Your Hearing Aids At A Glance

    Your hearing aids at a glance DX Stride M BTE hearing aid Earhook - your custom made earmold attaches to your hearing aids using the earhook Microphone - sound enters your hearing aids through the microphones. Multi-function button - switches between listening programs, changes the volume level, and accepts or rejects mobile phone calls depending on your customized fitting...
  • Page 5: Warnings

    Warnings Do not use your hearing aids in explosion hazard areas. Changes or modifications to the hearing Allergic reactions to hearing aids are aids that are not explicitly approved by unlikely. However, if you experience itching, the manufacturer are not permitted. Such redness, soreness, inflammation or a burning changes may damage your ear or the hearing sensation in or around your ears, inform your...
  • Page 6 Do not leave children and individuals with Special medical or dental examination cognitive impairment unsupervised with including radiation described below, may these hearing aids. If swallowed, consult adversely affect the correct functioning of your hearing aids. Remove and keep them a physician or hospital immediately as outside the examination room/area before the hearing aids or their parts can cause...
  • Page 7 hearing. Speak with your hearing care Use of accessories, transducers and cables professional to ensure the maximum output other than those specified or provided of your hearing aids is suitable for your by the manufacturer of this equipment particular hearing loss. could result in increased electromagnetic emissions or decreased electromagnetic Note to hearing care professional...
  • Page 8 Precautions The dome should be changed every three months or when it becomes stiff or brittle. These hearing aids are water resistant This is to prevent the dome from detaching and not waterproof. They are designed to from the tube spout during insertion into or withstand normal activities and occasional removal from the ear.
  • Page 9 interference (a buzzing sound) in hearing Mobile phone compatibility rating aids. If you experience interference from a Some hearing aid users have reported a buzzing mobile phone being used close by, you can sound in their hearing aids when they are using minimize this interference in a number of mobile phones, indicating that the mobile ways.
  • Page 10: Tinnitus Masker

    Tinnitus masker The performance of the individual hearing aids may vary with individual mobile phones. Tinnitus masker uses broadband noise to Therefore, please try these hearing aids with provide temporary relief of tinnitus. your mobile phone or, if you are purchasing a Tinnitus masker warnings new phone, please be sure to try it with your hearing aids prior to purchase.
  • Page 11 Important information Should you develop any side effects while using the tinnitus masker, such as The tinnitus masker generates sounds headaches, nausea, dizziness or heart that are used as part of your personalized palpitations or experience a decrease temporary tinnitus management program in auditory function such as decreased to provide relief from tinnitus.
  • Page 12: Turning Your Hearing Aids On And Off

    Battery information Turning your hearing aids on and off The battery door acts as an on and off switch. Low battery warning Close the battery door Two long beeps indicate the hearing aid battery fully. is low. After the low battery warning, sounds may not be as clear.
  • Page 13 Replacing the battery Caring for batteries 1. Gently swing out the battery Always discard batteries in a safe and • door with your fingernail. environmentally friendly way. 2. Push the battery with your To prolong battery life, remember to turn your •...
  • Page 14: Putting Your Hearing Aids On Your Ears

    Putting your hearing aids on your ears Hearing aids with earmolds 1. Hold the earmold between Your hearing aids will be color-coded with a your thumb and index marking on the outside of the hearing aid: finger, with the opening red = right ear;...
  • Page 15: Operating Instructions

    Operating instructions Program control Each time you push the upper part of the button Your hearing aids come with a multi-function on either hearing aid for longer than 2 seconds, button that allows you to further adjust them. you will move to the next hearing aid program. You may also use the multi-function button to Your hearing aids beep to indicate which accept and reject calls to your paired mobile...
  • Page 16: Pairing Your Mobile Phone With Your Hearing Aids

    Bluetooth enabled Minimum volume level 2 beeps phone. Consult your phone user guide for instructions on pairing a Bluetooth device with your phone. Bluetooth ® is a registered trademark owned by the Bluetooth SIG, Inc. and used under license by Sonova.
  • Page 17: Phone Calls With A Mobile Phone

    Connecting to your mobile phone Phone calls with a mobile phone After your hearing aids have been paired to your Your hearing aids allow direct communication phone, they will automatically connect again with Bluetooth enabled phones. When paired when your phone and hearing aids are turned and connected to a phone, you will hear the on and in range.
  • Page 18: Using Your Mobile Phone With Your Hearing Aids

    Using your mobile phone with your Ending a phone call hearing aids End a call by holding down the upper or lower part of the button on either hearing aid for more Making a phone call than 2 seconds. Alternatively, end the call on Start a call on your paired mobile phone as you your phone as you normally would.
  • Page 19: Adjusting Volume Balance Between Mobile Phone Calls And Your Environment

    Adjusting volume balance between mobile TV Connector phone calls and your environment Adjusting volume balance between the TV During a call using a paired mobile phone: and the sounds in your environment Push the upper part of the hearing aid •...
  • Page 20: Tinnitus Masker

    Flight mode Tinnitus masker Your hearing aids operate in the frequency range If your hearing care professional has configured of 2.4 GHz–2.48 GHz. When flying, some airlines a tinnitus masker program, you can adjust require all devices to be switched into flight the tinnitus masker level while you are in the mode.
  • Page 21: Connectivity Overview

    Connectivity overview Exiting flight mode To enable the Bluetooth The illustration below shows the connectivity wireless function and to exit options available for your hearing aids. flight mode: 1. Open the battery door. 2. Close the battery door. TV Connector connected to TV Mobile phone...
  • Page 22: Assistive Listening Devices

    Caring for your hearing aids Assistive listening devices Protecting your hearing aids Listening in public places Always remove your hearing aids when • Telecoils pick up electromagnetic energy and using hair care products. The hearing aids convert it into sound. Your hearing aids may can become clogged and cease to function have a telecoil option that can help you listen in properly.
  • Page 23: Cleaning Your Hearing Aids

    Cleaning your hearing aids Clean the earmold and the outside of the earhook with a damp cloth at the end of each Use a soft cloth to clean your hearing aid at the day. Avoid getting any water in and around the end of each day, and place it in its case with hearing aids.
  • Page 24 assist with removing moisture/debris from 4. Remove the dome from the slim tube by the tube. See your hearing care professional pulling gently, before cleaning the slim tube. for more information. 5. Using the black cleaning Cleaning your slim tubes and domes pin provided in the kit, gently insert the cleaning You should replace the slim tubes and domes...
  • Page 25: Accessories

    Accessories Please see the user guide that came with your accessory for more information. Please contact TV Connector your hearing care professional to get a TV The TV Connector is an optional accessory Connector, Remote Control, PartnerMic or Roger that sends sound from your TV directly to accessories.
  • Page 26: Troubleshooting Guide

    Troubleshooting guide Cause Possible remedy Cause Possible remedy Issue: not loud enough Issue: no sound Low volume Turn up volume; see hearing Not turned on Turn on care professional if problem Low/dead battery Replace battery persists Poor battery contact Consult your hearing care Low battery Replace battery professional...
  • Page 27 Cause Possible remedy Cause Possible remedy Issue: intermittent sound Issue: not clear, distorted Low battery Replace battery Poorly fitting custom Consult your hearing care molds/domes professional Dirty battery contact Consult your hearing care professional Custom molds/domes Clean custom molds/domes. blocked with ear wax See “Cleaning your hearing aids.
  • Page 28: Warning To Hearing Aid Dispensers (To Comply With The U.s. Food And Drug Administration (Fda) Regulations)

    Warning to hearing aid dispensers (to comply with Cause Possible remedy the U.S. Food and Drug Administration (FDA) Issue: low volume on landline telephone regulations) Telephone not Move telephone receiver A hearing aid dispenser should advise a prospective hearing aid positioned properly around ear for clearer signal user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid...
  • Page 29: Information And Explanation Of Symbols

    The physician will refer you to an audiologist or a hearing aid dispenser, as With the CE symbol, Sonova AG confirms that appropriate, for a hearing aid evaluation. The audiologist or hearing this product –...
  • Page 30 The Bluetooth word mark and logos are registered ® trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova is under license. Other trademarks and trade names are those of their respective owners. Stride Stride is a trademark of Sonova.
  • Page 31: Compliance Information

    Compliance information Notice 2 Changes or modifications made to this device not expressly approved by Sonova AG may void the FCC authorization to Declaration of conformity operate this device. Hereby, Sonova AG declares that this product meets the requirements of the Medical Device Directive 93/42/EEC and Notice 3 complies with Radio Equipment Directive 2014/53/EU.
  • Page 32: Your Feedback

    Your feedback Radio information of your wireless hearing aid Antenna type Resonant loop antenna Record your specific needs or concerns and bring to Operation frequency 2.4 GHz – 2.48 GHz your first office visit after getting your hearing aids. Modulation GFSK, Pi/4 DQPSK, GMSK This will help your hearing care professional to Radiated power...
  • Page 33: Additional Notes

    Additional notes ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________...
  • Page 34 Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland And importer for European Union : Sonova Deutschland GmbH Max-Eyth-Str. 20 70736 Fellbach-Oeffingen, Germany Pat. www.sonova.com/en/intellectualproperty For a listing of Unitron group companies, please visit www.unitron.com...
  • Page 35 unitron.com Distributor 7 6 1 3 3 8 9 4 0 5 5 8 3...

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