Sonova PHONAK Roger On User Manual
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Roger On
User Guide
PH_UserGuide_RogerOn3_92x125_EN_029-1379-02.indd 1
PH_UserGuide_RogerOn3_92x125_EN_029-1379-02.indd 1
TM
31.05.24 10:02
31.05.24 10:02

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Beryl Homan-Elsy
July 18, 2025

should the roger pen be switched when charging in dock?

Summary of Contents for Sonova PHONAK Roger On

  • Page 1 Roger On User Guide PH_UserGuide_RogerOn3_92x125_EN_029-1379-02.indd 1 PH_UserGuide_RogerOn3_92x125_EN_029-1379-02.indd 1 31.05.24 10:02 31.05.24 10:02...
  • Page 2: Table Of Contents

    Contents 1. Welcome 8. Listening to a portable audio device 2. Getting to know your Roger On 8.1 Streaming audio using charging cable 2.1 Device description 8.2 Streaming audio using analog audio cable 9. Using Roger On during online calls 2.2 Docking station 10.
  • Page 3: Welcome

    1. Welcome This user guide is valid for: Roger On 3 CE mark applied 2024 Your Roger On has been developed by Phonak – the world leader in hearing solutions based in Zurich, Switzerland. This premium product is the result of decades of research and expertise and is designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening...
  • Page 4: Getting To Know Your Roger On

    2. Getting to know your Roger On Pointing: Hold Roger On in the direction of the person Roger On picks-up the voice of a speaker and sends it wirelessly directly to your ears. There are five main use you want to hear. cases for your Roger On: On a table: Place Roger On in the center of the table and hear the people sitting around it.
  • Page 5 Wide pointing: Place Roger On in front of a group to Presenter: Clip or hang Roger On near the mouth of a hear all of them. distant talker and hear them better. Speech/lecture Plenum discussion The myRogerMic app is required to enable the wide pointing mode.
  • Page 6: Device Description

    TV/Multimedia: Stream the sound from your TV or 2.1 Device description another audio source directly into your ears. Watching TV 1 Function button 5 Connect button 2 4 microphones 6 Clip 3 On/Off slider 7 Battery inside 4 Display 8 USB C connector Online calls: Use Roger On as a microphone during online calls.
  • Page 7: Docking Station

    2.2 Docking station 2.3 Accessories Case Power supply Charging cable 1 Audio input volume control 2 Slot for Roger On 3 USB C connector 4 3.5 mm analog and optical digital (Toslink) audio input Lanyard TV cable PH_UserGuide_RogerOn3_92x125_EN_029-1379-02.indd 12-13 PH_UserGuide_RogerOn3_92x125_EN_029-1379-02.indd 12-13 31.05.24 10:02 31.05.24 10:02...
  • Page 8: Display

    2.4 Display 2.5 Technical data Microphone mode Range: You can place your Roger On up to 25 meters / 80 feet away from you. Note that objects including walls may Table* Pointing Presenter Mute Wide reduce this distance. The furthest range is possible when pointing* you can see your Roger On (i.e.
  • Page 9: Charging Your Roger Microphone

    3. Charging your Roger microphone B) From computer or tablet There are three ways to charge your Roger microphone: Plug the smaller end (USB C) of the charging cable into your Roger On. A) Using external power supply Plug the larger end (USB A) of the cable into the USB Plug the smaller end (USB C) of the charging cable into port on your computer and switch your computer on.
  • Page 10: Using Your Roger On

    4. Using your Roger On C) Via docking station 4.1 Switching on your Roger On Slot the Roger On into the docking station. Move the on/ off switch to the on position. After a short start-up animation, your Roger On will be ready to use. Please read chapter 7.1 to set up the docking station.
  • Page 11: General Use

    4.3 Using on a table Place your Roger On in the middle of the table to listen to 4.2 General use a group of people. Roger On is a versatile, intelligent product. It detects which situation you are in and adapts its microphone settings automatically.
  • Page 12: Using In Loud Noise

    4.4 Using in loud noise Using the app to steer the beam The myRogerMic app lets you steer the direction of the Hold Roger On in your hand and point it towards the beam to focus on one or several specific talker(s). Please person you want to hear.
  • Page 13: Listening To A Distant Talker

    4.5 Listening to a distant talker Make sure your Roger On is pointing straight at the Clip Roger On on the lapel of a distant talker to hear them mouth of the talker. better. When holding Roger On in the hand, avoid covering the microphone openings.
  • Page 14 5. Locking the microphone mode If you want to keep the Roger On in a specific microphone Alternatively, attach the lanyard to mode independent on how it‘s positioned, press the Roger On and hang it around the function button repeatedly until you have reached the neck of a distant talker: microphone mode you wish to lock the microphone in.
  • Page 15 6. Muting The lock modes will appear in the following order: To mute the Roger On, press and hold the function button for two seconds: 1. Table mode 2. Pointing mode 3. Presenter mode 4. No lock icon means that the Roger On is back to The muted microphone is indicated by a automatic mode crossed microphone and crossed radio...
  • Page 16: Listening To Tv Or Other Stationary Audio Device

    7. Listening to TV or other stationary audio device Connect the free end of the optical (Toslink) cable into the optical OUTPUT of your TV or other audio device. 7.1 Setting up the docking station Insert the smaller end of the USB cable into the socket of the docking station.
  • Page 17: Listening To Tv Using The Docking Station

    7.2 Listening to TV using the docking station Insert your Roger microphone into the docking Adjust the volume using the +/- buttons on the station. docking station according to your preference. Switch on your TV (or other audio device). Your Roger microphone will automatically transmit the audio Your Roger microphone will automatically mute when signal to your ears.
  • Page 18: Listening To A Portable Audio Device

    8. Listening to an audio device 8.1 Streaming audio using charging cable Your Roger microphone will automatically turn on when audio is streamed. For best sound quality and ease of use we recommend to use the charging cable to stream audio from an audio device (e.g.
  • Page 19: Using Roger On During Online Calls

    9. Using Roger On during online calls Plug the smaller end (USB C) of the charging cable into During the call, you can either place your Roger On on the your Roger On. table, point it in your direction or wear it on your chest. For best sound quality, we recommend to wear Roger On Plug the larger end (USB A) of the cable into the USB on your chest.
  • Page 20: Stereo Mode

    The Bluetooth® is a registered trademark owned by Bluetooth SIG, Inc. and any use of such marks by Sonova is under license. pointing mode. The Apple App Store logo is a trademark of Apple Inc.
  • Page 21: Network Functions

    12. Network functions 12.1 Connecting to a hearing aid or Roger receiver Hold your Roger On close (within 10 cm/ 4 inches) to the hearing aid or Roger receiver: To connect Roger On to a hearing device with Roger installed or a Roger receiver, follow these steps: Switch on your Roger On and hearing aid.
  • Page 22: Roger Receiver

    12.2 Connecting another microphone Check the feedback in the display of Roger On: To connect another compatible Roger microphone with your Roger On, follow the steps below. Please refer to chapter 11 to learn how to use multiple microphones in a network.
  • Page 23: Disconnecting Roger Devices

    Press the Connect button on your Roger On. Connecting another microphone is only required once. The other microphone will remain connected with your Roger On even after the microphones have been restarted. 12.3 Disconnecting Roger devices Check the feedback in the display of Roger On: To disconnect your Roger On from any connected receivers or other Roger microphones, hold the ‘Connect’...
  • Page 24: Using In A Large Group

    13. Using in a large group 13.1 Using multiple microphones Roger On can be combined with other Roger microphones, e.g. Roger Table Mic. Please see chapter 12.2 on how to connect another microphone. When Roger On is used with other microphones, it has to be worn by a talker on the chest.
  • Page 25: Reset

    14. Reset 15. Shipping mode If your Roger On stops responding to commands you can In case you need to return the Roger On for repair it is reset it by pressing the center and connect buttons recommended to put the device in shipping mode. To do together for 10 seconds.
  • Page 26: Care And Maintenance

    Clean the surfaces with a lint-free cloth. Never use long service life. To ensure a long service life, Sonova cleaning agents such as household detergents, soap, etc. Communications AG provides a minimum of a five year for cleaning your Roger microphone.
  • Page 27: Troubleshooting

    17. Troubleshooting Problem Causes Solutions I cannot switch my Roger The battery is empty. Charge your Roger microphone for at least two hours. microphone on. I cannot hear sound from my Your Roger microphone is muted. Unmute your Roger microphone by pressing the center button for Roger microphone.
  • Page 28 Problem Causes Solutions I keep losing the audio signal. Distance between you and your Move closer to your Roger microphone. Roger microphone is too far. There are obstacles between you Try to be in line of sight to your Roger microphone or go closer to and your Roger microphone.
  • Page 29: Compliance Information

    Europe: FCC ID: KWCTX33 Declaration of Conformity 2262A-TX33 Hereby Sonova Communications AG declares that this Notice 1: product is in compliance with the Radio Equipment Directive 2014/53/EU. The full text of the EU Declaration of This device complies with Part 15 of the FCC Rules Conformity can be obtained from the manufacturer or the and with RSS-247 of Industry Canada.
  • Page 30 The device generates uses and can radiate radio frequency Japanese Radio Law Compliance. Business Law energy and, if not installed and used in accordance with Compliance. This device is granted pursuant to the instructions, may cause harmful interference to radio the Japanese Radio Law .
  • Page 31: Information And Explanation Of Symbols

    19. Information and explanation of symbols The CE symbol is confirmation by Sonova Temperature transport and storage: Communications AG that this product is –20° to +60° Celsius (–4° to +140° in compliance with the Radio Equipment Fahrenheit). Directive 2014/53/EU. Temperature operation: 0° to +40° Celsius (+32°...
  • Page 32: Important Safety Information

    20. Important safety information Please read the information on the following pages Packaging and user guide can be recycled. before using your device. This symbol on the product or its packaging 20.1 Hazard warnings means that it should not be disposed of with your other household waste.
  • Page 33 For safety reasons, only use chargers supplied requires device to be switched off. by Sonova Communications AG or IEC 62368 certified chargers with a rating of 5VDC, min. 500 mA, max. Only authorized personnel are allowed to open the 2000 mA and up to an altitude of 2000 m.
  • Page 34 20.2 Product safety information Store the device in a dry place if you are not using it for a long period of time. Protect the device connectors, plugs, power supply from dirt and debris. Use of this equipment adjacent to or stacked with other equipment should be avoided because it could Do not use excessive force when connecting your result in improper operation.
  • Page 35 20.3 Other important information When shipping the device by plane, all the rules and regulation on the safe shipment of lithium-ion batteries apply. Batteries that are suspected defective Protect your eyes of the optical light from the optical should not be shipped by air freight. Toslink cable when plugged into the device or TV.
  • Page 36: Service And Warranty

    21. Service and warranty 20.1 Local warranty 20.3 Warranty limitation Please ask the hearing care professional, where you This warranty does not cover damage from improper purchased your devices, about the terms of the local handling or care, exposure to chemicals, immersion in warranty.
  • Page 37 Notes PH_UserGuide_RogerOn3_92x125_EN_029-1379-02.indd 72-73 PH_UserGuide_RogerOn3_92x125_EN_029-1379-02.indd 72-73 31.05.24 10:02 31.05.24 10:02...
  • Page 38 PH_UserGuide_RogerOn3_92x125_EN_029-1379-02.indd 74-75 PH_UserGuide_RogerOn3_92x125_EN_029-1379-02.indd 74-75 31.05.24 10:02 31.05.24 10:02...
  • Page 39 Manufacturer: Sonova Communications AG Herrenschwandweg 4 CH-3280 Murten Switzerland www.phonak.com PH_UserGuide_RogerOn3_92x125_EN_029-1379-02.indd 76 PH_UserGuide_RogerOn3_92x125_EN_029-1379-02.indd 76 31.05.24 10:02 31.05.24 10:02...

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