Sonova Unitron Ativo RIC Manual
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Sonova Unitron Ativo RIC Manual

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Unitron Ativo
RIC
TM
Hearing aid guide
Unitron Ativo RIC
A Sonova brand

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Summary of Contents for Sonova Unitron Ativo RIC

  • Page 1 Unitron Ativo Hearing aid guide Unitron Ativo RIC A Sonova brand...
  • Page 2 If no box is checked and you do not know the model of your hearing aid, please ask your hearing care professional. Unitron Ativo RIC Your hearing aids operate between 2.4 GHz– 2.48 GHz frequency range. When flying please check if flight operator requires devices to be switched into flight mode, see chapter 11.
  • Page 3 Quick guide Changing batteries Battery size Low battery warning 2 beeps every 1. Remove the 2. Open the 3. Place 30 minutes battery door. battery in sticker from the battery Multi-function button the new door with battery the flat The button has several functions. It functions and wait 2 side facing as a volume control and/or a program change...

  • Page 4: Table Of Contents

    Thank you Table of contents 1. Parts of the hearing aid ............4 Thank you for choosing these hearing aids. 2. Left and right hearing aid markers ......... 6 Unitron is a hearing solution brand that believes people should feel great about their entire hearing 3.

  • Page 5: Parts Of The Hearing Aid

    1. Parts of the hearing aid Unitron Ativo RIC hearing aids Wire - connects the speaker unit to your hearing aids Microphones - sound enters your hearing aids through the microphones Multi-function button - switches between listening programs, changes the volume level,...

  • Page 6: Left And Right Hearing Aid Markers

    3. On and off 2. Left and right hearing aid markers The battery door acts as an on and off switch. There is a red or blue marking on the back of the hearing aid and on the speaker. This will tell you Close the battery door if it is a left or a right hearing aid.

  • Page 7: Batteries

    Unitron Ativo RIC brown PR41 7002ZD wait 2 minutes. upwards. If it is difficult to close the battery door: Please ensure that you use the correct type of check that the battery is inserted correctly battery in your hearing aid (zinc-air).

  • Page 8: Putting Your Hearing Aids On Your Ears

    5. Putting your hearing aids on your 6. Removing the hearing aids from ears your ears Your hearing aids will be color-coded with a Pull on the bend of the wire and remove the marking on the outside of the hearing aid: hearing aid from behind the ear.

  • Page 9: Multi-Function Button

    7. Multi-function button Program control Each time you push the upper part of the button The multi-function button has on either hearing aid for longer than 2 seconds, several functions. you will move to the next hearing aid program. It functions as a volume control and/ Your hearing aids beep to indicate which or a program change depending on program you are in.

  • Page 10: Connectivity Overview

    Volume control 8. Connectivity overview To adjust the volume of your environment: The illustration below shows some of the Push the upper part of the button on the • connectivity options available for your hearing hearing aid to increase the volume, and aids.

  • Page 11: Initial Pairing

    9. Initial pairing Consult your phone user guide for instructions on pairing a Bluetooth device with your phone. Initial pairing to a Bluetooth® enabled device Connecting to the Bluetooth enabled device It is only necessary to perform the pairing After being paired to your device, your hearing procedure once with each device featuring aid will automatically connect again when Bluetooth wireless technology.

  • Page 12: Phone Calls

    10. Phone calls Making a call Enter the phone number and press the dial Your hearing aid connects directly with button. You will hear the dialing tone through Bluetooth enabled phones. When paired your hearing aids. Your voice is picked up by the and connected to your phone, you will hear hearing aid microphones and transmitted to the notifications and the caller’s voice directly in...
  • Page 13 Accepting a call Ending a call A call can be ended by a long press on the upper When receiving a call, in-coming call notification or lower part of the multi-function button on the will be heard in the hearing aids. hearing aid (more than 2 seconds) or directly on The call can be accepted by a short press on the your phone.

  • Page 14: Flight Mode

    11. Flight mode Exiting flight mode To enable the Bluetooth wireless function and Your hearing aids operate between 2.4 GHz– to exit flight mode: 2.48 GHz frequency range. When flying some operators require all devices to be switched 1. Open the battery door. into flight mode.

  • Page 15: Using The Unitron Remote Plus App

    13. Environmental conditions 12. Using the Unitron Remote Plus app The product is designed such that it functions Compatibility information without problems or restrictions if used as The Unitron Remote Plus app can be used on phones intended, unless otherwise noted in this user with Bluetooth Low Energy (LE) capability.

  • Page 16: Care And Maintenance

    Sonova AG will provide a minimum five year If the device has been subject to storage repair service period after the respective and transport conditions outside of the...
  • Page 17 When you are not using your hearing aid, leave Use of your hearing aid around water can the battery door open so that any moisture restrict air flow to the batteries causing it to can evaporate. Make sure that you always stop working.

  • Page 18: Exchanging The Earwax Protection

    2. Gently pull off the earpiece 15. Exchanging the earwax protection or dome to remove. Your hearing aid is equipped with an earwax protection to protect the speaker from earwax damage. Please check the earwax protector regularly 3. Clean the speaker with a and exchange it if it looks dirty or if the hearing lint-free cloth.
  • Page 19 Exchanging the earwax protection with CeruStop To replace the earwax protector on the receiver, only 3. To insert the new earwax use the wax filter tool that was recommended by protector, gently push your hearing care professional (see page iii) the insertion side of the exchange tool straight into 1.
  • Page 20 Exchanging the earwax protection with Attaching the earpiece or dome to the speaker CeruShield Disk ™ 1. Gently rotate the CeruShield 1. Hold the speaker in one hand Disk in the direction indicated and the earpiece or dome in by the arrows until a free the other.

  • Page 21: Service And Warranty

    This warranty does not include any services performed by a hearing care professional in their office. International warranty Sonova AG offers a one year limited international Serial numbers warranty, valid from the date of purchase. This Hearing aid left side:...

  • Page 22: Compliance Information

    Changes or modifications made to this device not expressly Hereby, Sonova AG declares that this product meets the approved by Sonova AG may void the FCC authorization to operate requirements of the Medical Devices Regulation MDR2017/745 and complies with Radio Equipment Directive 2014/53/EU.
  • Page 23 Electromagnetic emissions Radio information of your wireless hearing aid Antenna type Resonant loop antenna Manufacturer’s Declaration: The hearing aids are intended for use in the electromagnetic environments listed below. The user Operation frequency 2.4 GHz – 2.48 GHz should assure that they are used in such environments. Modulation GFSK, Pi/4 DPSK, GMSK Radiated power...
  • Page 24 Electromagnetic immunity Immunity IEC60601-1-2 Compliance Level Immunity IEC60601-1-2 Compliance Level Test Test Level Test Test Level Electrostatic +/- 8 kV contact +/- 8 kV contact Rated power Discharge frequency +/- 2 kV , +/- 4 kV, +/- 2 kV , +/- 4 kV, 30 A/m 30 A/m (ESD) IEC...

  • Page 25: Information And Explanation Of Symbols

    Bluetooth SIG, Inc. and any defined in Medical Devices Regulation (EU) 2017/745. use of such marks by Sonova is under license. Other Indicates the date when the medical device was trademarks and trade names are those of their manufactured.
  • Page 26 Indicates the manufacturer’s catalogue number so that The symbol with the crossed-out garbage bin is to make you aware that this device as well as batteries may not the medical device can be identified. be thrown away as normal household waste. Please Indicates that the device is a medical device.

  • Page 27: Troubleshooting Guide

    19. Troubleshooting guide Cause Possible remedy Issue: not loud enough Cause Possible remedy Low volume Turn up volume; see hearing Issue: no sound care professional if problem persists Not turned on Turn on Low battery Replace battery Low/dead battery Replace battery Custom molds/domes See “Putting your hearing Poor battery contact...
  • Page 28 Cause Possible remedy Cause Possible remedy Issue: not clear, distorted Issue: intermittent sound Poorly fitting custom Consult your hearing care Low battery Replace battery molds/domes professional Dirty battery contact Consult your hearing care Custom molds/domes Clean custom molds/domes. professional blocked with ear wax See “Care and maintenance.

  • Page 29: Important Safety Information

    20. Important safety information Cause Possible remedy Please read the relevant safety information and Issue: mobile phone calls not being heard through hearing aids limitations-of-use information on the following Hearing aids are in flight Exit flight mode: open pages before using your hearing aid. mode battery door, then close battery door...
  • Page 30 Medical contraindications Side effects: Medical contraindications for the use of hearing Physiological side-effects of hearing aids like aids are: tinnitus, dizziness, wax build up, too much pressure, sweating or moisture, blisters, itching Hearing loss is not in the fitting range •...
  • Page 31 Acute or chronic dizziness; (This provision is required only for those • hearing aids with a maximum sound pressure Audiometric air-bone gap equal to or • capability greater than 132 dB SPL). greater than 15 dB at 500 Hz, 1000 Hz and 2000 Hz;...
  • Page 32 The records confirm that all necessary Feedback, poor sound quality, too loud or too • considerations about the patient’s best soft sounds, inadequate fitting or problems interests have been made. when chewing or swallowing, can be resolved or improved during the fine-tuning process If legally required, the patient has signed a at the fitting procedure by your hearing care disclaimer to confirm that the referral advice...
  • Page 33 Changes or modifications to the hearing professional or physician. aid that were not explicitly approved Hearing programs in the directional by Sonova AG are not permitted. Such microphone mode reduce background changes may damage your ear or the noises. Please be aware that warning hearing aid.
  • Page 34 The following is only applicable for persons This hearing aid is not for children below with active implantable medical devices 36 months. The usage of this device by (i.e. pacemakers, defibrillators, etc.): children and individuals with cognitive impairment should be supervised at all Keep the wireless hearing aid at least •...
  • Page 35 Use of accessories, transducers and cables After mechanical stress or shock to the other than those specified or provided customized earpiece, please ensure that it by the manufacturer of this equipment is intact before placing it in the ear. could result in increased electromagnetic Use of this equipment adjacent to or emissions or decreased electromagnetic stacked with other equipment should be...
  • Page 36 Hearing aids should not be fitted with Patients implanted with magnetic domes / wax protection systems when externally programmable CSF shunt used by clients with perforated eardrums, valves may have a risk of experiencing an inflamed ear canals or otherwise exposed unintended change in their valve setting middle ear cavities.
  • Page 37 • Medical or dental examination with Information on product safety X-ray (also CT scan). These hearing aids are water resistant • Medical examinations with MRI/NMRI and not waterproof. They are designed to scans, generating magnetic fields. withstand normal activities and occasional Hearing aids don’t need to be removed accidental exposure to extreme conditions.
  • Page 38 a drying capsule or in a well ventilated When you are not using your hearing aid, location. This allows moisture to evaporate leave the battery door open so that any moisture can evaporate. Make sure that you from your hearing aid and prevents a always completely dry your hearing aid after potential impact on its performance.
  • Page 39 Mobile phone compatibility rating The performance of the individual hearing Some hearing aid users have reported a buzzing aids may vary with individual mobile phones. Therefore, please try these hearing aids with sound in their hearing aids when they are using your mobile phone or, if you are purchasing a mobile phones, indicating that the mobile phone new phone, please be sure to try it with your...
  • Page 40 Australian Sponsor : Sonova Australia Pty Ltd. 12 Inglewood Place, Norwest NSW 2153 Australia And importer for European Union : Sonova Deutschland GmbH Max-Eyth-Str. 20 70736 Fellbach-Oeffingen, Germany Pat. www.sonova.com/en/intellectualproperty For a listing of Unitron group companies, please visit www.unitron.com...
  • Page 41 Distributor Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland unitron.com 7 6 1 3 3 8 9 7 5 2 1 4 4...

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