Related Manuals for Sonova Unitron Moxi S9-R
Summary of Contents for Sonova Unitron Moxi S9-R
- Page 1 Moxi Hearing aid user guide Unitron Moxi S-R Unitron Moxi S-R FLEX:TRIAL A Sonova brand...
- Page 2 This user guide applies to the following models: Your hearing aid details If no box is checked and you do not Hearing aids know the model of your hearing aid or charging accessories, please ask your Moxi S9-R hearing care professional. Moxi S7-R The hearing aids described in this user guide contain a built-in and non-...
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Page 3: Table Of Contents
Table of contents Thank you for choosing these hearing aids. Unitron is a hearing solution brand that believes 1. Quick guide ...................6 people should feel really good about the entire 2. Parts of your hearing aids ..............8 hearing care experience, start to finish. Our 3. -
Page 4: Quick Guide
1. Quick guide Multi-function button The button has several functions, Charging your hearing aids the primary function is as an on/ off switch. Together with your Before using your hearing aids for the first time, hearing care professional, you can it is recommended to charge them for 3 hours. -
Page 5: Parts Of Your Hearing Aids
2. Parts of your hearing aids Unitron Moxi S-R hearing aids Multi-function button with indicator light switches between listening programs, changes the volume level, and accepts or rejects mobile phone calls depending on your customized fitting Tube - connects the speaker unit to your hearing aids Microphones - sound enters your hearing aids... -
Page 6: Charging The Hearing Aids
3. Charging the hearing aids Using the compatible charger For more details about the charger please Before using your hearing aid for the first refer to your charger user guide. time, it is recommended to charge it for 3 1) Insert the hearing aid into the charging hours. - Page 7 2) The indicator light on the hearing aid will Remove the hearing aids from the charging show the charging state of the battery slots by simply lifting them out of the until the hearing aid is fully charged. charger. When fully charged the indicator light The hearing aid can be set to switch on will remain on, i.e.
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Page 8: Left And Right Hearing Aid Markings
4. Left and right hearing aid markings 5. Putting on the hearing aid There is a red or blue marking on the back of 1. Place the hearing aid the hearing aid and on the speaker. This will behind your ear. tell you if it is a left or a right hearing aid. -
Page 9: Removing The Hearing Aids
6. Removing the hearing aids 7. Multi-function button The multi-function button Pull on the bend of the has several functions. tube and remove the The primary function is as hearing aid from behind an on/off switch. Together the ear. with your hearing care professional, you can decide if it also allows for volume control, program change and other... -
Page 10: On/Off
8. On/off Program control Each time you push the upper part of the Switch on hearing aid button on either hearing aid for longer than The hearing aid is configured 2 seconds, you will move to the next hearing to switch on automatically aid program. -
Page 11: Tap Control
9. Tap Control Volume control To adjust the volume of your environment: If paired with a Bluetooth enabled device, Push the upper part of the button on the • multiple functions can be accessed using Tap hearing aid to increase the volume, and Control e.g. -
Page 12: Connectivity Overview
10. Connectivity overview 11. Unitron Remote Plus app overview The illustration below shows some of the connectivity options available for your Please find the instruction for use on: hearing aid. https://www.unitron.com/global/en_us/help- Please see the user guide that came with and-support.html?tabItem=userguides your accessory for more information. -
Page 13: Initial Pairing
12. Initial pairing 12.1 Initial pairing to a Bluetooth® enabled Consult your phone user guide for instructions on pairing a Bluetooth device device with your phone. It is only necessary to perform the pairing procedure once with each device featuring If several entries for your hearing aid are Bluetooth wireless technology. -
Page 14: Phone Calls
13. Phone calls 13.1 Making a call Enter the phone number and press the Your hearing aid connects directly with dial button. You will hear the dialing tone Bluetooth enabled phones. When paired through your hearing aids. Your voice is and connected to your phone, you will hear picked up by the hearing aid microphones notifications, incoming call notifications, and... - Page 15 13.2 Accepting a call 13.3 Ending a call When receiving a call, an incoming-call A call can be ended by a long press on the notification will be heard in the hearing aids upper or lower part of the multi-function (e.g.
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Page 16: Flight Mode
14. Flight mode 13.4 Rejecting a call An incoming call can be rejected by a long Your hearing aids operate between 2.4 GHz– press on the upper or lower part of the 2.48 GHz frequency range. When flying, some multi-function button on the hearing aid airlines require all devices to be switched (more than 2 seconds) or directly on your into flight mode. - Page 17 14.1 Enter flight mode In flight mode, your hearing aid cannot connect To disable the Bluetooth wireless function directly to your phone. and enter flight mode in each hearing aid: 14.2 Exit flight mode To enable the wireless function and exit If the hearing aid is turned off, proceed to Step 2.
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Page 18: Rebooting Your Hearing Aid
15. Rebooting your hearing aid 16. Environmental conditions Use this technique if your hearing aid is in This product is designed such that it an error state. This will not remove or delete functions without problems or restrictions if any program or settings: used as intended, unless otherwise noted in this user guide. -
Page 19: Care And Maintenance
Sonova AG will provide a minimum of a five year repair service period after the respective hearing aid, charger and essential components have been phased out of the manufacturer’s product portfolio. - Page 20 Daily General information Inspect the earpiece for earwax and Before using hair spray or applying moisture deposit and clean the surfaces cosmetics, you should remove your hearing with a lint-free cloth. Never use cleaning aid from your ear, because these products agents such as household detergents, soap, may damage it.
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Page 21: Exchanging The Earwax Protection
18. Exchanging the earwax 18.1 Removing the earpiece from the speaker protection 1. Remove the earpiece Your hearing aid is equipped with an earwax from the speaker by protection to protect the speaker from holding the speaker earwax damage. in one hand and the Please check the earwax protector regularly earpiece in the other. - Page 22 18.1.2 Exchanging the earwax protection with CeruStop 1. Insert the removal 3. To insert the new side of the exchange earwax protector, tool into the used gently push the earwax protector. The insertion side of the shaft of the holder exchange tool straight should touch the into the hole of the rim of the earwax...
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Page 23: Service And Warranty
International warranty 2. Slide the earpiece Sonova AG offers a one year limited over the speaker international warranty, valid from the date of sound outlet. purchase. This limited warranty covers... -
Page 24: Compliance Information
Declaration of conformity for the hearing aid chemicals or undue stress. Damage caused by Hereby Sonova AG declares that this product meets the third parties or non-authorized service requirements of the Medical Device Regulation (EU) 2017/745 centers renders the warranty null and void. - Page 25 Radio information of your wireless hearing aid Changes or modifications made to this device not expressly Antenna type Resonant loop antenna approved by Sonova AG may void the FCC authorization to operate this device. Operation frequency 2.4 GHz – 2.48 GHz...
- Page 26 Electromagnetic emissions Manufacturer’s Declaration: The hearing aids are intended for use in the electromagnetic environments listed below. The user should assure that they are used in such environments. Emissions Test Compli- Electromagnetic Emissions Test Compli- Electromagnetic ance environment guidance ance environment guidance RF emissions Group 2...
- Page 27 Electromagnetic immunity Immunity Test IEC60601-1-2 Compliance Level Immunity Test IEC60601-1-2 Compliance Level Test Level Test Level Electrostatic +/- 8 kV contact +/- 8 kV contact 9 V/m; 710, 745, 780 MHz; 9 V/m; 710, 745, 780 MHz; Discharge (ESD) IEC Pulse modulation 18 Hz Pulse modulation 18 Hz +/- 2 kV , +/- 4 kV,...
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Page 28: Information And Explanation Of Symbols
Bluetooth SIG, Inc. and any Indicates the Authorized representative in the use of such marks by Sonova is under license. Other European Community. The EC REP is also the trademarks and trade names are those of their importer to the European Union. - Page 29 This symbol indicates that this is a Prescription Indicates the range of humidity to which the Device. CAUTION: U.S. Federal law restricts this medical device can be safely exposed. device to sale by or on the order of a physician or hearing care professional (for US only).
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Page 30: Troubleshooting Guide
22. Troubleshooting guide Symbols applicable to the European power supply only Cause Possible remedy Power supply with double isolation. Issue: Hearing aid not functioning Speaker/earpiece Clean speaker opening/ Device designed for indoor use only. blocked earpiece Press lower part of Safety isolating transformer, short circuit Hearing aid multi-function button for... - Page 31 Cause Possible remedy Cause Possible remedy Issue: Hearing aid plays two beeps Issue: Hearing aid too loud Volume too loud Decrease volume if volume Indication for low Charge hearing aid battery (chapter 3) control available (chapter 7) Issue: Hearing aid will not switch on Issue: Hearing aid not loud enough or distorted Battery fully discharged Charge hearing aid...
- Page 32 Cause Possible remedy Cause Possible remedy Issue: Indicator light on hearing aid is solid red Issue: Indicator light on hearing aid remains solid while hearing aid is in the charger green after removal from charger Hearing aid is out of its Warm hearing aid up or Indicator light on Reboot the hearing aid...
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Page 33: Important Safety Information
23. Important safety information Cause Possible remedy Please read the relevant safety information Issue: Charging does not start (but indicator light around the charger USB port lights up green when and limitations-of-use information on the the charger is connected to the power outlet.) following pages before using your hearing aid. - Page 34 Presence of a chronic tinnitus (> 3 Intended patient population • months, after occurrence) in addition to The device is intended for patients from the presence of a hearing loss 8 years of age which fulfill the clinical indication for this product. Contraindications The Tinnitus Software Feature is intended for patients from 18 years of age which fulfill the...
- Page 35 History of active drainage from the ear in Special care should be exercised in selecting • the previous 90 days; and fitting a hearing aid whose maximum sound pressure level exceeds 132 decibels History of sudden or rapidly progressive • (dB) because there may be risk of impairing hearing loss in one or both ears within the remaining hearing of the hearing aid...
- Page 36 If the patient has given their informed • Side effects: and competent decision not to accept Physiological side-effects of hearing aids like advice to seek a medical opinion, it is tinnitus, dizziness, wax build up, too much permissible to proceed to recommend pressure, sweating or moisture, blisters, appropriate hearing aid systems subject itching and/or rashes, plugged or fullness...
- Page 37 does not permit a user to attain full benefit b) the temporary or permanent serious from it. The use of a hearing aid is only part deterioration of a patient’s, user’s or of hearing habilitation and may need to other person’s state of health be supplemented by auditory training and c) a serious public health threat instruction in lipreading.
- Page 38 23.1 Warnings • Medical or dental examination with X-ray (also CT scan) The majority of hearing aid users have a hearing loss for which a deterioration • Medical examinations with MRI/NMRI in hearing is not to be expected with scans, generating magnetic fields. regular use of a hearing aid in everyday Hearing aids don’t need to be removed situations.
- Page 39 WARNING: This device uses a lithium Hearing programs in the directional button/coin battery. These batteries microphone mode reduce background are hazardous and can cause severe or noises. Please be aware that warning fatal injuries in 2 hours or less if they are signals or noises coming from behind, e.
- Page 40 Use of this equipment adjacent to or aid that were not explicitly approved stacked with other equipment should by Sonova AG are not permitted. Such be avoided because it could result changes may damage your ear or the in improper operation. If such use is necessary, this equipment and the other hearing aid.
- Page 41 Ship the rechargeable devices Portable RF communications equipment according to local regulations as the (including peripherals such as antenna devices contain lithium-ion batteries. cables and external antennas) should be For shipping, they are classified as used no closer than 30 cm (12 inches) to dangerous goods.
- Page 42 • Keep the wireless device at least 15 cm In very rare cases, the dome can remain (6 inches) away from the active implant. If in your ear canal when removing you experience any interference do not the hearing tube from the ear. In the use the wireless hearing aids and contact unlikely case that the dome does get the manufacturer of the active implant.
- Page 43 23.2 Cautions Use of accessories, transducers and If you feel pain in or behind your ear, if cables other than those specified or it is inflamed or if skin irritation and provided by the manufacturer of this accelerated accumulations of earwax equipment could result in increased occur, please check with your hearing electromagnetic emissions or decreased...
- Page 44 The dome should be changed every Mobile phone compatibility rating three months or when it becomes stiff or Some hearing aid users have reported a buzzing brittle. This is to prevent the dome from sound in their hearing aids when they are using detaching from the tube spout during mobile phones, indicating that the mobile insertion into or removal from the ear.
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Page 45: Tinnitus Masker
Tinnitus Masker The immunity of these hearing aids is at least M4. The equipment performance measurements, The Tinnitus noise generator is a broadband categories and system classifications are based sound generator which may have been enabled upon the best information available but cannot in your hearing aid. - Page 46 Your feedback Should you develop any side effects whilst using the noise generator such as headaches, nausea, Record your specific needs or concerns and dizziness or heart palpitations or experience bring to your first office visit after getting your hearing aids. a decrease in auditory function, you should discontinue use and seek a medical evaluation.
- Page 48 Australian Sponsor : Sonova Australia Pty Ltd. 12 Inglewood Place, Norwest NSW 2153 Australia And importer for European Union : Sonova Deutschland GmbH Max-Eyth-Str. 20 70736 Fellbach-Oeffingen, Germany Pat. www.sonova.com/en/intellectualproperty For a listing of Unitron group companies, please visit www.unitron.com...
- Page 49 Distributor Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland unitron.com 7 6 1 3 3 8 9 7 9 7 7 2 5...
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