CHECKING THE SOFTWARE VERSION
The easiest way to check the version of software that is currently on
the TV is to access the Contact Sony screen by using the customer
menu.
FIGURE 2-1. EXAMPLE OF SOFTWARE VERSION
LOCATED ON THE CONTACT SONY SCREEN
KDL-32EX725/40EX725/55EX725
SECTION 2 - SOFTWARE REQUIREMENTS
EXAMPLES OF SOFTWARE CORRECTABLE
SYMPTOMS
Most symptoms that are correctable by software updates involve
communications issues with other devices or minor glitches in
the operation of a specific function. Below is a list of some of the
symptoms that may be corrected with a software update:
●
Fluctuations in picture brightness
●
Intermittent picture freezing or noise
●
Problems with certain inputs (especially HDMI)
●
Intermittent or distorted audio
●
Erratic remote control operation
●
Unit turns on and off by itself
●
Loss of color
●
Internet connectivity
●
Certain features not working correctly
(photo or video file viewing)
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