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Troubleshooting Guide - Dakota Digital COMMANDER Series Manual

Remote control entry system
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TROUBLE SHOOTING GUIDE
Symptom
----------------------------------------------------------------------------------------------------------------------------------------------------
System will not operate doors
or windows.
Door latch actuators 'jump'
or 'chatter'.
Door latch actuators are weak, red
light flashes rapidly.
Windows change direction in
mid-travel.
Windows work, but doors and
trunk will not
Transmitter has very short range
on all functions.
Button VI will not work
Emergency Entry button will
not work.
Emergency Entry button rolls the
wires
window up instead of down.
If none of these solutions solve the problem, or the problem occurring is not listed here, please call the Dakota
Digital technical assistance line at (605) 332-6513 for further assistance or email to
dakotasupport@dakotadigital.com.
CMD-10k COMMANDER SERIES REMOTE ENTRY SYSTEM LIMITED LIFETIME WARRANTY
DAKOTA DIGITAL (the Company) warrants to the ORIGINAL PURCHASER of this remote
control product that should any included control relays, electronic module, or transmitters under normal
use and condition, be proven defective in material or workmanship DURING THE LIFETIME OF THE
CAR IN WHICH IT WAS ORIGINALLY INSTALLED, such defect(s) will be repaired or replaced (at the
Company's option) without charge for parts or labor directly related to repairs of the defect(s).
Possible Problem
Receiver is not getting
power.
Transmitter is locked.
Antenna is not plugged in.
System is in test/program mode
Weak or poor 12 volt connection.
The door solenoid is drawing too much Wire a relay between the CMD
current and is tripping the circuit
breaker.
Over loaded 12 volt power circuit.
Weak car battery.
Transmitter signal is being disrupted.
Ignition key is on.
Yellow wire has 12 volts at all times.
Transmitter battery is weak.
Antenna needs repositioning
Incorrect operation mode.
Switch not hooked up correctly.
Window up/down wires reversed
12
Solution
Check 12 volt connection.
Check ground connection.
Check fuses.
Press V and VI at the same
time.
Check antenna connection.
Check Switch #4
Check 12 volt connection.
Move to new terminal point.
system and the solenoid as
shown in figure 3.
Place receiver and windows on
separate circuits.
Check for loose connections.
Increase wire size on power.
Recharge or replace car battery.
Move antenna away from power
wires.
Turn off ignition key.
Move yellow wire to a terminal
that is powered only when the
key is on.
See Battery Replacement.
Move antenna out away from
any high current wires.
Check Switch #1.
Check ground connection.
Check wiring connection.
Switch gray and white
from CMD-10k.

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Cmd-10kCommander series