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1.
2.
3.
4.
5.
6.
If you need service or assistance, we suggest
you follow these five steps:
1.
Before calling for assistance
3.
If you need service*...
Performance
problems
often result from little things you
can find and fix yourself
without
tools of any kind.
Air conditioner
won't
run
Whirlpool
has a nation-
wide network
of franchis-
Is unit plugged
into a live circuit with proper voltage?
Is switch
turned
on?
Is thermostat
set correctly?
Have
you
checked
your
home's
main
fuses
or
circuit
breaker
box?
Has the time-delay
fuse blown?
United
States.
To locate
Has the local
power
failed?
TECH-CARE
service
in
-!I m-m-~. 1~-- --
your
area.
Call
our
COOL-LINE
service
assistance
Unn mows ruses:
1. Are time-delay
fuses
being
used?
telephone
number
(see Step 2) or look in your telephone
2. Is an extension
cord beino
used?
(Do not use an
directory
Yellow
Pages under
extension
cord to run your air conditioner.)
3. Are you waiting
two minutes
after turning
cooling
circuit
off before
trying
to restart
unit?
Unit turns on and off, or does not cool room:
1. Is filter
clean?
2. Are coils clean
(both
evaporator
[inside]
and con-
denser
[outside])?
3. Is there
excessive
moisture
or heat (open
vessel
cooking,
showers,
etc.)?
4. Try setting
fan to higher
speed.
5. Try setting
thermostat
to a cooler
setting.
Operating
sounds:
1. When
your
room
air
conditioner
is
operating
normally,
you
will hear sounds
such as:
9 Droplets
of water
hitting
the condenser,
causing
a "pinging"
or "clicking"
sound.
Water
droplets
help to cool the condenser.
9 Air movement
from the fan, especially
on high fan
speed
setting.
. Clicks
from the thermostat
cycle.
2. Sounds
also may be caused
by house construction
- such as vibration
of the unit due to wall construc-
tion or unsteady
window
mounting
area.
2. If you need assistance*. . .
CAII Whirlpool
COOL-LINE@
service
assistance
telephone
number.
Dial free from
anywhere
in
the U.S.:
1-800-253-l
301
and talk with one of our trained
Consultants.
The con-
sultant
can instruct
you in how to obtain
satisfactory
operation
from
your
appliance
or,
if
service
is
necessary,
recommend
a qualified
service
company
in
your area.
APPLIANCES
- HOUSEHOLD
-
ELECTRICAL
APPLIANCES
-
MAJOR
- SERVICE
8 REPAIR
MAJOR
- REPAIRING
& PARTS
OR
WHIRLPOCJL APPLIANCES
WHIRLPOOL APPLlANCES
FRANCHISED TECH CARE SERVICE
FRANCHISED TECH CARE SERVICE
SERVCE COMPANlES
SERWCE COMPANES
XYZ SERVlCE co
XYZ ?.ER"lCE co
123 Maple
999.9999
123 Maple
999~99%
4. If you have a problem*...
Call
our
COOL-LINE
service
assistance
telephone
number
(see Step
2) and talk with
one of our Con-
sultants,
or if you prefer,
write
to:
Mr. Robert
Stanley
Division
Vice President
Whirlpool
Corporation
2000 M-63
Benton
Harbor,
Ml 49022
0
FSP
5.
If you need FSP@
replacement parts*. . .
FSP is a registered
trademark
of Whirlpool
Corporation
for
quality
parts.
Look
for
this
symbol
of quality
whenever
you
need
a replacement
part
for
your
Whirlpool
appliance.
FSP replacement
parts will fit right
and work
right,
because
they are made
to the same
exacting
specifications
used
to
build
every
new
Whirlpool
appliance.
To locate
FSP replacement
parts in your area, refer
to Step
3 above
or call
the Whirlpool
COOL-LINE
service
assistance
number
in Step 2.
'If
you
must
call
or write,
please
provide:
model
number,
serial
number,
date of purchase,
and a
complete
description
of
the
problem.
This
information
is needed
in order to better respond
to your
request
for assistance.
7
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