System Troubleshooting; Result Readings; Error Messages - Fora MD Operations & Procedures Manual

SYSTEM
TROUBLESHOOTINGR
If you follow the recommended action but the
problem persists, or error messages other than
the ones below appear, please call your local
customer service. Do not attempt to repair
yourself and never try to disassemble the meter
under any circumstances.

Result Readings

MESSAGE
Appears when your result is below
measurement limit, which is less than 20 mg/
dL (1.1 mmol/L).
Appears when your result is equal to or
higher than 240 mg/dL (13.3 mmol/L).
This indicates the possibility of ketone
accumulation for type 1 diabetes. Please
seek medical assistance immediately.
Appears when your result is higher than the
limit of measurement, which is higher than
600 mg/dL (33.3 mmol/L).
WHAT IT MEANS

Error Messages

MESSAGE WHAT IT MEANS
Appears when the
batteries cannot
provide enough
power for a test.
Appears when a
used test strip is
inserted.
Problem in
operation.
Appears when test
strip is removed
while counting down.
Appears when
coding is the error.
Appears when
ambient temperature
is below system
operation range.
Appears when
ambient temperature
is above system
operation range.
WHAT TO DO
Replace the batteries
immediately.
Repeat the test with a
new test strip.
Repeat the test with
a new test strip. If the
meter still does not
work, please contact
customer service for
assistance.
Repeat the test with a
new test strip.
Check if the code
numbers on the
display and the strip
vial are the same.
System operation
range is 50°F to
104°F (10°C to 40°C).
Repeat the test after
the meter and test
strip are in the above
temperature range.
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