Wd Service And Support; Registering Your Wd Product - Western Digital My Book Studio Edition II User Manual

WD Service and Support

1
Should you encounter any problem, please give us an opportunity to address it before
returning this product. Most technical support questions can be answered through
our knowledge base or e-mail support service at http://support.wdc.com. If the
answer is not available or, if you prefer, please contact WD at the best telephone
number shown below.
Your product includes 30 days of free telephone support during the warranty period.
This 30-day period starts on the date of your first telephone contact with WD
technical support. E-mail support is free for the entire warranty period and our
extensive knowledge base is available 24/7. To help us keep you informed of new
features and services, remember to register your product online at
http://register.wdc.com.
Accessing Online Support
Visit our product support website at http://support.wdc.com and choose from these
topics:
• Downloads - Download drivers, software, and updates for your WD product.
• Registration - Register your WD product to get the latest updates and special
offers.
• Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA
Status, and Data Recovery Information.
• Knowledge Base - Search by keyword, phrase, or answer ID.
• Installation - Get online installation help for your WD product or software.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system
hardware, and system software versions available.
North America
English
Spanish
Europe (toll free)* 00800 ASK4 WDEU
Europe
Middle East
Africa
* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,
Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

Registering Your WD Product

Your WD product includes 30 days of free technical support during the applicable
warranty period for your product. The 30-day period commences on the date of your
first telephone contact with WD technical support. Register online at
http://register.wdc.com.
Asia Pacific
800.ASK.4WDC Australia
(800.275.4932) China
800.832.4778 Hong Kong +800 6008 6008
India
Indonesia
(00800 27549338) Japan
Korea
+31 880062100 Malaysia
+31 880062100 Philippines 1 800 1441 0159
+31 880062100 Singapore
Taiwan
1 800 42 9861
800 820 6682/+65 62430496
1 800 11 9393 (MNTL)/
1 800 200 5789 (Reliance)
011 26384700 (Pilot Line)
+803 852 9439
0120 994 120 / 00 531 650442
02 703 6550
+800 6008 6008/1 800 88 1908/+65 62430496
+800 6008 6008/+800 608 6008/
+65 62430496
+800 6008 6008/+65 62430496
WD SERVICE AND SUPPORT – 1
MY BOOK STUDIO II
USER MANUAL