Wd Service And Support; Registering Your Wd Product - Western Digital My Cloud User Manual

WD Service and Support
®
Should you encounter any problem, please give us an opportunity to address it before returning this
product. Most technical support questions can be answered through our knowledge base or e-mail
http://support.wd.com
support service at
contact WD at the best telephone number shown below.
Your product includes 30 days of free telephone support during the warranty period. This 30-day
period starts on the date of your first telephone contact with WD Technical Support. E-mail support
is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us
keep you informed of new features and services, remember to register your product online at
http://register.wd.com
Accessing Online Support
Visit our product support website at
 Downloads—Download drivers, software, and updates for your WD product.
 Registration—Register your WD product to get the latest updates and special offers.
 Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and data
recovery information.
 Knowledge Base—Search by keyword, phrase, or answer ID.
 Installation—Get online installation help for your WD product or software.
 WD Community—Share your thoughts and connect with other WD users.

Learning Center — Start here to get the most out of your personal cloud storage device
(http://www.wd.com/setup).
Contacting WD Technical Support
When contacting WD for support have your WD product serial number, system hardware, and
system software versions available.
North America
English 800.ASK.4wd
(800.275.4932)
Spanish 800.832.4778
Europe (toll free)* 00800 ASK4
WDEU
(00800 27549338)
Europe +31 880062100
Middle East +31 880062100
Africa +31 880062100
* Toll free number is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland,
Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

Registering Your WD Product

Register your WD product to get the latest updates and special offers. You can easily register your
device online at http://register.wd.com
installer, available on the online Learning Center.
. If the answer is not available or if you prefer, please
.
http://support.wd.com
Asia Pacific
Australia
China
Hong Kong
India
Indonesia
Japan
Korea
Malaysia
Philippines
Singapore
Taiwan
or by using the WD My Cloud Personal Cloud Storage
and choose from these topics:
1 800 42 9861
800 820 6682 / +65 62430496
+800 6008 6008
1 800 11 9393 (MNTL) / 1 800 200 5789 (Reliance)
011 26384700 (Pilot Line)
+803 852 9439
0120-994-120 / 00531-65-0442
02 703 6550
+800 6008 6008 / 1 800 88 1908/+65 62430496
1 800 1441 0159
+800 6008 6008 / +800 608 6008/+65 62430496
+800 6008 6008/+65 62430496
iii