Your product includes 30 days of free telephone support during the warranty period. This 30- day period starts on the date of your first telephone contact with WD Technical Support. Email support is free for the entire warranty period and our extensive knowledge base is available 24/ 7.
Features Extreme speed, high capacity storage—Built with two 10,000 RPM WD VelociRaptor drives inside, My Book VelociRaptor Duo delivers extreme speed and high capacity for high-end video and photo editing, 3D rendering, graphic-intensive design and more. Move data at unprecedented speeds—The Thunderbolt connector provides two channels of up to 10 Gb/s transfer rate in both directions.
For the latest software, firmware, and product documentation and information, go to http://support.wdc.com/downloads. Kit Contents As shown in Figure 1, your My Book VelociRaptor Duo dual-drive storage device kit includes the following: • My Book VelociRaptor Duo dual-drive storage device •...
Europe http://www.shopwd.eu http://www.wdstore.eu All others Contact WD Technical Support in your region. For a list of Technical Support contacts, visit http://support.wdc.com and see Knowledge Base answer ID 1048. Operating System Compatibility Your My Book VelociRaptor Duo dual-drive storage device and WD Drive Utilities software are compatible with the following Mac OS X 10.6.8 or later operating systems...
MY BOOK VELOCIRAPTOR DUO USER MANUAL Physical Description As shown in Figure 2, the My Book VelociRaptor Duo dual-drive storage device has: • A power/activity LED indicator on the front • The power connector, Thunderbolt ports, and a security slot on the back Thunderbolt Ports ®...
MY BOOK VELOCIRAPTOR DUO USER MANUAL Thunderbolt Ports As shown in Figure 2 on page 4, the My Book VelociRaptor Duo dual-drive storage device has two dual-channel Thunderbolt ports that provide a fast, flexible interface for: • Performance—Thunderbolt technology delivers unprecedented data transfer rates thanks to its revolutionary bidirectional I/O throughput.
MY BOOK VELOCIRAPTOR DUO USER MANUAL Connecting the Device and Getting Started This chapter provides instructions for: Connecting the Device Installing the WD Drive Utilities Software Connecting the Device Depending on your region, if required, change the AC adapter as follows: Installing Installing...
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6. The device automatically powers up and mounts to your computer. 7. Verify that the My Book VelociRaptor Duo appears under DEVICES in the Sidebar area of your Finder display: Note: If the External disks check box is selected on your Finder Preferences dialog, the...
If you do want to use the Time Machine backup software, click Use as Backup Disk. Either way, your My Book VelociRaptor Duo dual-drive storage device is ready to use. To manage and customize the device for the best possible performance, install the WD Drive Utilities software.
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MY BOOK VELOCIRAPTOR DUO USER MANUAL 2. Drag the icon for the WD Drive Utilities software to the alias Applications folder on the screen that displays: 3. In the alias Applications folder, double-click the WD Drive Utilities application. 4. Read the license agreement and click Accept to continue and display the WD Drive Utilities screen (see Figure 3 “Managing and Customizing the Device”...
Restoring the WD Software and Disk Image Safely Dismounting the Device Drives The WD Drive Utilities software makes it easy for you to manage and customize your device for the best possible performance: • Diagnostics—Run diagnostics and status checks to make sure your device drives are working properly.
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To run drive diagnostics and status checks: Click Go > Applications > WD Drive Utilities to display the WD Drive Utilities screen (see Figure 3 on page 9). 2. If you have more than one supported drive or storage device connected to your computer, select the one that you want to check.
MY BOOK VELOCIRAPTOR DUO USER MANUAL Managing the RAID Configuration The initial/default configuration of your My Book VelociRaptor Duo device is as a striped RAID 0 disk array for high-speed/maximum-storage performance. You can reconfigure the device as either: • A mirrored RAID 1 disk array for maximum-protection/reduced-storage •...
WD software and disk image.) To change the device configuration: Click Go > Applications > WD Drive Utilities to display the WD Drive Utilities screen (see Figure 3 on page 9). 2. If you have more than one supported storage device connected to your computer, select the one that you want to configure.
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Click Configure to begin the configuration change. 6. When prompted, type your password and click OK to continue: 7. During the configuration change, the WD Drive Utilities software: • Displays a status bar to show the progress of the conversion •...
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9. To use JBOD mode as a backup disk with Time Machine in HFS+J only: a. Select the volume that you want to use: • My Book VelociRaptor Duo - A • My Book VelociRaptor Duo - B MANAGING AND CUSTOMIZING THE DEVICE – 15...
CAUTION! Erasing a drive permanently deletes all of the data on the drive. Always back up the data on the drive before erasing it. Note: Erasing your device drives also deletes the WD software and all of the support files, utilities, and user manual files. You can download these to restore your device to its original configuration after erasing the drives.
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Note: Selecting this option ensures all data on the device is erased. This will take several hours to complete. If you do not select this option, the WD Drive Utilities software performs a quick erase operation and the data might be recoverable using disk recovery software.
To register your device: Make sure that your computer is connected to the Internet. 2. Click Go > Applications > WD Drive Utilities to display the WD Drive Utilities screen (see Figure 3 on page 9). 3. If you have more than one supported storage device or drive connected to your computer, select the one that you want to register.
WD Drive Utilities software and all of the support files, utilities, and user manual files. If you ever need to remove and reinstall the WD software on your computer, or move the device to another computer and install the software there, you will need to restore the WD software and disk image on your device drives.
CAUTION! To prevent data loss, close all active windows and applications before shutting down or disconnecting the device drives. Use the My Book VelociRaptor Duo Finder listing or desktop icon to safely dismount the device drives: Right- or control-click the My Book VelociRaptor Duo Finder listing or desktop icon and select Eject “My Book VelociRaptor Duo”:...
Whether the application is running or not, the WD Drive Utilities software continuously monitors the operational condition of your My Book VelociRaptor Duo drives. When a drive fails, the utility displays a warning message, depending on the configuration of your...
Only use WD VelociRaptor hard drive assemblies to replace the drives in your My Book VelociRaptor Duo device enclosure. Using any other hard drive assembly voids the warranty for your My Book VelociRaptor Duo device. After receiving the replacement drive, replace the failed drive as follows: If the device is still operational, safely dismount the drives from your computer.
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Note: Though the drives are labeled Drive A and Drive B, it is their enclosure locations that determine the drive designations used by the WD Drive Utilities software. As you view them from the front of the enclosure: The drive in the . . . enclosure slot Is drive .
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MY BOOK VELOCIRAPTOR DUO USER MANUAL 9. Gently slide the replacement drive assembly into the enclosure until it is fully inserted: 10. Replace the drive cover plate and secure it with the thumbscrew: Note: Do not overtighten the thumbscrew. REPLACING A DRIVE – 24...
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11. Close the top cover and firmly push down on the top cover button until it snaps into place: 12. If the WD Drive Utilities software is not already running, click Go > Applications > WD Drive Utilities to display the WD Drive Utilities screen (see Figure 3 on page 9).
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If you have more than one supported device connected to your computer, select the one with the drive you replaced on the WD Drive Utilities screen and click RAID Management > Status to display the device status. c. Verify that the status display shows: •...
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16. Go to http://support.wdc.com and see Knowledge Base answer ID: • 7 for information about downloading and restoring the WD software and disk image • 8644 for information about returning the defective drive. Important: Do not disassemble the internal drive and attached assembly components.
However, there is no guarantee that interference will not occur in a particular installation. Any changes or modifications not expressly approved by WD could void the user's authority to operate this equipment.
New Zealand) Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support website at http://support.wdc.com/...
USER MANUAL Limited Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specification therefor. The term of your limited warranty depends on the country in which your Product was purchased.
E-mail: support@wdc.com Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specifications. The term of your warranty is 3 year in Australia and New Zealand, unless otherwise required by law.
In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or household use or consumption, provided it is fair and reasonable to do so, WD limits its liability to replacement of the Product or supply of equivalent or better Product.
MY BOOK VELOCIRAPTOR DUO USER MANUAL Index KC notice (Republic of Korea) 29 Kensington security slot 5 Kit contents 2 Accessories, optional 3 Limited warranty information 30 Box contents 2 Obtaining service 29 CAUTION Online support, accessing ii about disconnecting the system 20...
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Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of WD.
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