Western Digital My Book Duo User Manual
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Western Digital My Book Duo User Manual

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Summary of Contents for Western Digital My Book Duo

  • Page 1 ® My Book Premium RAID Storage User Manual My Book Duo User Manual placeholder...

  • Page 2: Wd Service And Support

    Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wd.com. If the answer is not available or if you prefer, ®...

  • Page 3: Table Of Contents

    Contacting WD Technical Support..........ii About Your WD Storage Device ....... 1 Features .
  • Page 4 With the WD Security or WD Drive Utilities Software....... .
  • Page 5 MY BOOK DUO USER MANUAL Troubleshooting ......... . . 82 Installing, Partitioning, and Formatting the Drive .

  • Page 6: About Your Wd Storage Device

    (Performance may vary based on your operating system and hardware configuration.) Massive capacity—The My Book Duo device is your storage vault. With up to 12 TB of capacity, you can save and protect all your photos, videos, music, and important documents in one safe place.
  • Page 7 With a system- level backup to your My Book Duo device, you can restore your computer’s hard drive after a system crash or restore selected system files that have been corrupted or accidentally deleted.

  • Page 8: Kit Contents

    Contact WD Technical Support in your region. For a list of Technical Support contacts, visit http://support.wd.com and see Knowledge Base answer ID 1048. Operating System Compatibility Your My Book Duo device and the WD Drive Utilities and WD Security software are compatible with the following operating systems: Windows Mac OS X ®...

  • Page 9: Device Drive Format

    Mac computer, see “Reformatting the Device Drives” on page 81 and “Troubleshooting” on page 82. Physical Description As shown in Figure 2, the My Book Duo device has the device power/activity LED indicator and a status indicator for each drive on the front. Device Power/Activity LED Drive Status LEDs Figure 2.

  • Page 10: Device Power/Activity Led

    MY BOOK DUO USER MANUAL As shown in Figure 3, the My Book Duo device has the power connector, reset button, interface port, two USB 3.0 hub connectors, and a security slot on the back. Reset Button Access Hole USB Hub Connectors USB 3.0...

  • Page 11: Usb 3.0 Interface

    Registering Your Device Always register your My Book Duo device to get the latest updates and special offers. You can easily register your device using the WD Drive Utilities software, as described in “Registering the Device” on page 64. Another way is to register online at http://register.wd.com.

  • Page 12: Connecting The Device And Getting Started

    4. Verify that the device appears in your computer’s file management utility listing. Your My Book Duo device is now ready to use as an external storage device. You can enhance its capabilities by installing the WD software that is on the device:...

  • Page 13: Getting Started With The Wd Software

    Figure 4. Connecting the My Book Duo Device Getting Started with the WD Software Double-click the WD Apps Setup file that appears in the listing for the device in your computer’s file management utility to display the WD Apps Setup Wizard: 2.
  • Page 14 Click Next to install the selected applications and options. 6. Wait for the installation to complete: 7. When the installation completes, click Finish to exit the WD Apps Setup Wizard: 8. Depending on your selections: Installing the WD Drive Utilities software with the Launch Application option displays the WD Drive Utilities screen (see Figure 5 on page 10 and “Managing...
  • Page 15 MY BOOK DUO USER MANUAL Figure 5. WD Drive Utilities Screen Figure 6. WD Security Screen CONNECTING THE DEVICE AND GETTING STARTED – 10...
  • Page 16 USER MANUAL Figure 7. Upgrade to WD SmartWare Pro Screen 9. The WD SmartWare Pro software upgrade extends the backup function to non-WD drives, unsupported WD drives, and a remote Dropbox folder. Activating your free upgrade installs the WD SmartWare Pro software on this computer and provides email delivery of an activation code that you can use to install it on nine other computers.
  • Page 17 Click OK to display the Select Backup Source and Backup Target screen: At this point, the WD SmartWare Pro software is installed. If you want to skip the setup procedure for your initial backup for now, click the X close window icon in the upper-right corner of the Select Backup Source and Backup Target screen.
  • Page 18 MY BOOK DUO USER MANUAL After configuring your Dropbox account for access by the WD SmartWare Pro software, the Dropbox icon signifies that the backup source device will be your remote Dropbox folder: b. If the selected backup source has more than one internal hard drive or drive...
  • Page 19 MY BOOK DUO USER MANUAL 12. Click Next on the Select Backup Source and Backup Target screen to display the Select Backup Plan screen: 13. On the Select Backup Plan screen: a. Select the option for the type of backup that you want to run: Category Backup—Finds and backs up all of the files of the selected...
  • Page 20 MY BOOK DUO USER MANUAL 14. On the initial Select Backup Frequency screen: a. Select the option for when you want to scan the backup source device and automatically back up any existing file that is changed or new file that is added: Continuous Backup—Runs all the time...
  • Page 21 MY BOOK DUO USER MANUAL Note: The initial Backup screens only appear one time— when you install the WD SmartWare software on your computer. After that, launching the software displays the Home screen so you can choose what you want to...

  • Page 22: Wd Smartware Software Functional Overview

    MY BOOK DUO USER MANUAL WD SmartWare Software Functional Overview This chapter provides a brief functional overview of the WD SmartWare software. It includes the following topics: Home Tab Display Backup Tab Displays Retrieve Tab Displays Settings Tab Display Help Tab Display...

  • Page 23: Home Tab Display

    WD Customer Support and software update services See “Help Tab Display” on page 31. In each display, the WD SmartWare software changes the names and graphic images to match the hardware configuration of the connected devices. Note: In addition to the detailed Help tab information, each...
  • Page 24 MY BOOK DUO USER MANUAL Backup Target Device Icons Computer Icon Backup Source Selector Backup Source Device Selector Backup Source Backup Target Content Gauge Content Gauges Figure 9. Home Tab Display WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 19...
  • Page 25 Activation code required Not shown in Figure 9 on page 19: icon Signifies that the device is either a non-WD device or an unsupported WD device that requires a valid activation code and upgrade to the WD SmartWare Pro software for access.
  • Page 26 Others that do not belong in the five main categories For a complete list of all included file extensions, search for answer ID 3644 in the WD Knowledge Base at http://support.wd.com. Note that: The System category, shown against a dark gray background,...
  • Page 27 Selecting the Dropbox option displays the Dropbox icon and hides the device selector. Backup target content After installing the WD SmartWare software—before running your gauge first backup or copying any files to the device—the backup target content gauge shows only a small number of files in the Additional Files category.
  • Page 28 Not shown in Figure 9 on page 19: pointers Scroll Pointers One installation of the WD SmartWare software supports as many external devices as you system can handle. When the number of connected devices exceeds the display capacity, the WD SmartWare software displays left/right device display scroll pointers so you can see them all.
  • Page 29 Appears when the WD SmartWare software cannot find a valid volume or share on the device. You must configure the device before you can select it for WD SmartWare backup and retrieve functions. WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 24...

  • Page 30: Backup Tab Displays

    By category—As shown in the content gauges By file—As shown in the folder structure of your computer’s internal hard drive Use the WD SmartWare Backup tab displays to select the files or categories of files that you want to back up and control the backup operation.
  • Page 31 Advanced backup area In category mode, the initial/default configuration of the WD SmartWare software is to back up all categories of your files. In this configuration, the advanced backup area is blank. Clicking Advanced View displays a backup files selection box that...
  • Page 32 Display Component Description Advanced backup area In file mode, the initial/default configuration of the WD SmartWare (continued) software is with none of the files/folders selected for backup. After selecting the files or folders that you want to back up, clicking:...

  • Page 33: Retrieve Tab Displays

    MY BOOK DUO USER MANUAL Retrieve Tab Displays Three WD SmartWare software Retrieve tab displays guide you through the tasks for finding backup files and copying them to the selected backup source device: Selecting the backup volume to retrieve from...
  • Page 34 You must select a backup volume before you can click Next to continue with the retrieve operation. Change retrieve folder box By default, the WD SmartWare software creates and uses a folder and Browse button named Retrieved Contents in the My Documents folder for your user name.

  • Page 35: Settings Tab Display

    Description Dropbox Account button Displays the Dropbox Account dialog for configuring a remote Dropbox folder for access by the WD SmartWare Pro software. File History button Displays the Set File History dialog for specifying the number of backup versions that you want to keep for each file.

  • Page 36: Help Tab Display

    USER MANUAL Help Tab Display The WD SmartWare Help tab display provides quick access to Learning Center topics and links to online support services. See Figure 13 and Table 5 for a brief functional description of the Help tab display.
  • Page 37 Table 5. Help Tab Functional Description (Continued) Display Component Description Support link Uses your Web browser to connect to the WD Service & Support Home page at http://support.wd.com. WD Store link Uses your Web browser to connect to the WD online store at: http://store.westerndigital.com/store/wdus.

  • Page 38: Backing Up Files

    Scheduled backups run on the days and times you select. After the WD SmartWare software categorizes the different types of files on the selected backup source device, clicking the Enable Backup button backs all of them up to the selected backup target device.
  • Page 39 3. Click the Backup tab to display the Backup screen (see Figure 10 on page 25). 4. The initial/default configuration of the WD SmartWare software is for continuous backups. If you want to configure scheduled backups, click Set Backup Frequency to display the Set Backup Frequency dialog: 5.
  • Page 40 MY BOOK DUO USER MANUAL b. Select the Hourly, Daily, or Monthly option and use the check boxes and selection boxes to schedule your backups: Selecting . . . Performs a backup . . . Hourly Every hour, on the hour.
  • Page 41 11 on page 40. and skip to Note: If you configured a scheduled backup at step 5 on page 34, the WD SmartWare software adds a backup schedule reminder button to the Backup screen: Clicking the reminder button displays the Scheduled Backup...
  • Page 42 11 on page 40. Note: If you configured a scheduled backup at step 5 on page 34, the WD SmartWare software adds a backup schedule reminder button to the Backup screen: Clicking the reminder button displays the Scheduled Backup...
  • Page 43 MY BOOK DUO USER MANUAL completed backup: Click Back Up Now if you want to bypass the schedule and run the backup now. 9. To back up all of the files and folders on the selected backup source device: a. Verify that the backup mode is file and that Ready to perform file backup appears at the upper-left corner of the Backup screen.
  • Page 44 MY BOOK DUO USER MANUAL Note: If you configured a scheduled backup at step 5 on page 34, the WD SmartWare software adds a backup schedule reminder button to the Backup screen: Clicking the reminder button displays the Scheduled Backup...
  • Page 45 12. Appearance of a backup successfully finished message means that the backup completed normally. If any files could not be backed up, the WD SmartWare software displays a: Caution message indicating the number of files involved View link that you can click to see a list of the files and the reasons they were not backed up BACKING UP FILES –...
  • Page 46 Click the Help tab. b. Click the WD Store link to view the Western Digital Online Store website. c. Click External Hard Drives and select the best drive to suit your future requirements.

  • Page 47: Retrieving Files

    How the Retrieve Function Works Retrieving Files How the Retrieve Function Works The WD SmartWare software makes it easy for you to retrieve backed up files from your backup target device and copy them to either: Their original locations on the backup source device...
  • Page 48 Select a volume to retrieve from dialog (See Figure 11 on page 28.) IF you have . . . THEN the WD SmartWare software displays the . . . Created a single backup Select a destination for retrieved files dialog:...
  • Page 49 MY BOOK DUO USER MANUAL IF you have . . . THEN the WD SmartWare software displays the . . . Created multiple backup Select a volume to retrieve from dialog with the available volumes on the selected volumes listed in the Backed Up Volumes selection box:...
  • Page 50 MY BOOK DUO USER MANUAL 5. Click Next to display the Select content to retrieve... dialog IF you want to retrieve . . . from the selected backed up volume THEN select the . . . All of the files Retrieve All Files option and skip to step 7 on page 45.
  • Page 51 MY BOOK DUO USER MANUAL 8. During the retrieve: The Retrieve screen displays a progress bar and a message indicating the amount of data that has been copied to the specified retrieve location. A Cancel Retrieving button is available for stopping the retrieve.

  • Page 52: Locking And Unlocking The Device

    Note: The password protection feature is not available for Individual Drives (JBOD) configurations. Open the Set Security dialog by clicking either: The WD Security desktop shortcut icon if you created one when you installed the application Start > All Programs > Western Digital > WD Apps > WD Security...
  • Page 53 7. Type a hint to help remember your password in the Password hint box. 8. Select the Enable auto unlock for user: check box if you want the WD Security software to remember your password for the selected drive on this computer.

  • Page 54: Unlocking The Device

    You disconnect and reconnect the device to your computer Your computer exits the sleep mode, depending on its configuration You will have to do this even if you do not have the WD Security software installed on your computer. Depending on the software configuration of your computer, there are three ways to...

  • Page 55: With The Wd Smartware Software

    Whenever you connect your password-protected device to a computer that does not have the WD software installed, you can use the WD Drive Unlock utility to unlock the device there. The WD Drive Unlock utility is on a virtual CD drive that appears in your computer’s file management utility display.

  • Page 56: Changing Your Password

    2. On the WD Drive Unlock utility screen: a. Type your password in the Password box. b. Select the Enable auto unlock for user: check box if you want the WD Drive Unlock utility to remember your password on this computer.
  • Page 57 7. Type a hint to help remember your new password in the Password hint box. 8. Select or clear the Enable auto unlock for user: check box to signify whether you want the WD Security software to remember your new password for the selected device on this computer.

  • Page 58: Turning Off The Device Lock Feature

    Turning Off the Device Lock Feature Open the Change Security dialog by clicking either: The WD Security desktop shortcut icon if you created one when you installed the application Start > All Programs > Western Digital > WD Apps > WD Security 2.

  • Page 59: Managing And Customizing The Device

    Safely Disconnecting the Device Checking Device Health The WD Drive Utilities software provides three diagnostic tools to help make sure that your device is performing well. Run the following tests if you are concerned that your device is not operating properly:...

  • Page 60: Erasing The Device Drives

    The WD Drive Utilities desktop shortcut icon if you created one when you installed the application Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 5 on page 10. 2. If you have more than one supported device connected to your computer, click the icon of the one that you want to check.

  • Page 61: Using The Drive Erase Function

    The WD Drive Utilities desktop shortcut icon if you created one when you installed the application Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 9. 2. If you have more than one supported device connected to your computer, click the icon of the one that you want to erase.

  • Page 62: Using Five Invalid Passwords

    Type a password in the Password box b. Click Unlock Drive or Unlock. c. Click OK to close the Authentication Failed message from the WD Security or WD Drive Utilities software. 2. Entering the fifth invalid password displays a too many password attempts dialog,...
  • Page 63 Using the WD Drive Unlock utility: 3. To erase your device drives: Using the WD Security, WD Drive Utilities, or WD SmartWare software: a. Read the warning about erasing all of the data on the device drives. b. Select the I understand check box to indicate that you accept the risk and activate the Erase Drive or Drive Erase button.
  • Page 64 Read the warning and select the I understand check box to signify that you accept the risk and activate the Erase button. c. Click Erase. d. After the erase operation completes, click Exit to close the WD Drive Unlock utility screen: Go to http://support.wd.com...

  • Page 65: Managing The Device Configuration

    MY BOOK DUO USER MANUAL Managing the Device Configuration The initial/default configuration of your My Book Duo device is as a striped RAID 0 disk array for high-speed/maximum-storage performance. You can reconfigure the device as either: A mirrored RAID 1 disk array for maximum-protection/reduced-storage performance...

  • Page 66: Changing The Device Configuration

    Drive 1 and Drive 2 Status where: This status indication . . . Signifies that . . . Drive Not Supported The drive model is not supported. Replace the drive with a supported WD drive. Empty There is no drive installed, but none was expected. Failed The drive has failed.
  • Page 67 The WD Drive Utilities desktop shortcut icon if you created one when you installed the application Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 5 on page 10. 2. If you have more than one supported device connected to your computer, click the icon of the one that you want to configure.
  • Page 68 6. After the configuration change completes, click OK to close the configuration message display: 7. Go to http://support.wd.com and see Knowledge Base answer ID 7 for information about downloading and restoring the WD software and disk image. MANAGING AND CUSTOMIZING THE DEVICE – 63...

  • Page 69: Registering The Device

    The WD Drive Utilities desktop shortcut icon if you created one when you installed the application Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 5 on page 10. 3. If you have more than one supported device connected to your computer, click the icon of the one that you want to register.

  • Page 70: Restoring The Wd Software And Disk Image

    WD software and all of the support files, utilities, and user manual files. If you ever need to remove and reinstall the WD software on your computer, or move the device to another computer and install the software there, you will need to restore the WD software and disk image on your device drives.

  • Page 71: Using The Wd Quick View Icon

    Only use WD Red™ or WD Green™ hard drives to upgrade the capacity of your My Book Duo device. Also, both drives must be new, and have the same capacity for RAID configurations. Using any other hard drive or mixed drive capacities voids the warranty for your My Book Duo device.

  • Page 72: Checking Device Status

    WD Support. In some other RAID error condition. Hover the pointer over the WD Quick View icon to find out which device is causing the icon alert. (See “Checking Device Status” on page 67.) Safely Disconnecting the Device CAUTION! To prevent data loss, close all active windows and applications before shutting down or disconnecting the device.

  • Page 73: Managing And Customizing The Software

    Before you can use a remote Dropbox folder as a backup source or target device, you must configure your Dropbox account for access by the WD SmartWare Pro software. Click the Settings tab to display the Software Settings screen (see Figure 12 on page 30).

  • Page 74: Specifying A Different Retrieved Content Folder

    WD SmartWare Pro software. c. Click Allow to accept the connection request. d. The Success! indication signifies that the WD SmartWare Pro software has been granted access to your remote Dropbox folder. e. Click Finish to finalize the connection, close the Dropbox Login Required dialog, and update the Current dropbox account display.

  • Page 75: Specifying The Number Of Backup Versions

    Specifying the Number of Backup Versions The WD SmartWare software can keep up to 25 older versions of each file. If you overwrite or delete a file by mistake, or want to see the file a couple of versions ago, the WD SmartWare software has a copy for you.

  • Page 76: Uninstalling The Wd Software

    Uninstalling on Windows Vista or Windows 7 Click Start > Control Panel. 2. Double-click Programs and Features. 3. Click Uninstall a program and select the application or the icon for the WD software that you want to uninstall: WD SmartWare...

  • Page 77: Replacing A Drive

    Determining Which Drive Failed Whether the application is running or not, the WD Drive Utilities software continuously monitors the operational condition of your My Book Duo drives. When a drive fails, the utility displays a warning message: Click OK to close the warning message and: Check the drive status indicators on the front of the device.

  • Page 78: Removing And Replacing The Drive

    Important: Only use WD Red™ or WD Green™ hard drives to replace the drives in your My Book Duo device enclosure. Also, replacement drives must be new, and the same capacity as the drive that failed. The RAID configurations require both drives to be the same capacity.
  • Page 79 Switching the drives from one enclosure slot to the other would have no impact on the operation of your My Book Duo device or the WD Drive Utilities software. If you do that, just remember that regardless of the label on the drive, the status and configuration “Drive 1”...
  • Page 80 MY BOOK DUO USER MANUAL 10. Using a Phillips screwdriver, loosen and remove the two guide screws and the pull tab from the drive you removed and install them on the new drive: 11. Apply a new drive label to the replacement drive:...
  • Page 81 MY BOOK DUO USER MANUAL 12. Gently slide the replacement drive assembly into the enclosure until it is fully inserted: 13. Engage the alignment tab on the back of the drive hold-down plate with the alignment slot on the enclosure chassis, lower the cover into place and secure it with the thumbscrew: Note: Do not overtighten the thumbscrew.
  • Page 82 15. Reconnect the AC adapter cable to the power connector on the back of the device enclosure. 16. Reconnect the USB cables. 17. If the WD Drive Utilities software is not already running, start it by clicking either: The WD Drive Utilities desktop shortcut icon if you created one when you installed the application Start >...

  • Page 83: Depending On Configuration Of Device

    If your device is configured as . . . THEN . . . A striped RAID 0 disk array The My Book Duo device does not reappear in your computer’s file management utility listing. In this case: a. If you have more than one supported device...
  • Page 84 If your device is configured as . . . THEN . . . A mirrored RAID 1 disk array a. Verify that the My Book Duo device reappears in your computer’s file management utility listing. b. If you have more than one supported device...
  • Page 85 8644 for information about returning the defective drive. 20. If you removed your password before replacing the drive, use the WD Security software to re-create it. (See “Password Protecting the Device” on page 47.) REPLACING A DRIVE – 80...

  • Page 86: Using The Device With A Mac

    USER MANUAL Using the Device with a Mac The My Book Duo device drives are formatted as single NTFS partitions for compatibility with updated Windows operating systems. To use the device on Mac OS X operating systems, and to use Time Machine, if you want, you must reformat the device drives to single HFS+J partitions.

  • Page 87: Troubleshooting

    Recover from an “Unknown” configuration error after installing 11441 mismatched drives Partition, and format a WD drive on Windows (8, 7, Vista) and Mac 3865 OS X Convert a Mac OS X GPT partition to an NTFS partition in Windows 7...
  • Page 88 Q: Why won't my computer boot when I connect my USB drive to the computer before booting? A: Depending on your system configuration, your computer might try to boot from your WD external USB drive. Refer to your system’s motherboard BIOS setting documentation to disable this feature or visit http://support.wd.com and see Knowledge Base answer ID 1201.

  • Page 89: Installing The Ses Driver

    USER MANUAL Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware popup wizard from displaying every time you connect the device to your computer.

  • Page 90: Installing The Driver Manually

    MY BOOK DUO USER MANUAL 3. On the Found New Hardware - WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to Windows Update: Windows Vista automatically: Connects to Windows Update...
  • Page 91 2. On the Found New Hardware - WD SES Device wizard screen, click Don’t search online: 3. At the Install the disc that came with your WD SES Device prompt, click I don’t have the disc. Show me other options: 4.

  • Page 92: Installing On Windows 7 And Windows 8 Computers

    MY BOOK DUO USER MANUAL 5. When the installation completes, click Close: Installing on Windows 7 and Windows 8 Computers After connecting the device as shown in Figure 4 on page 8, use the Windows Computer Management utility to install the SES driver: Open All Programs and click Computer >...
  • Page 93 2. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: 3. Click Browse my computer for driver software. 4. Browse to Computer, double-click the My Book Duo device, double-click the Extras folder, and select WD SES Device Driver: INSTALLING THE SES DRIVER – 88...
  • Page 94 MY BOOK DUO USER MANUAL 5. Click Next. 6. When the installation completes, click Close: INSTALLING THE SES DRIVER – 89...

  • Page 95: B Compliance And Warranty Information

    Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/television technician for help. Any changes or modifications not expressly approved by WD could void your authority to operate this device. ICES-003/NMB-003 Statement Cet appareil numérique de la classe B est conforme à...

  • Page 96: Ce Compliance For Europe

    New Zealand) Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support website at http://support.wd.com/warranty/policy.asp...

  • Page 97: Limited Warranty

    USER MANUAL Limited Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specification therefor. The term of your limited warranty depends on the country in which your Product was purchased.

  • Page 98: Obtaining Service

    Email: support@wd.com Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specifications. The term of your warranty is 3 year in Australia and New Zealand, unless otherwise required by law.

  • Page 99: Gnu General Public License ("Gpl")

    In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or household use or consumption, provided it is fair and reasonable to do so, WD limits its liability to replacement of the Product or supply of equivalent or better Product.

  • Page 100: Index

    CAUTION about lost passwords 47 preventing data loss when disconnect- Accessories, optional 4 ing 67 Acronis True Image WD Edition software 2 your unlocked drive 48 software download 2 Change retrieve folder box, Retrieve tab user guide download 2 displays 29...
  • Page 101 MY BOOK DUO USER MANUAL Environmental compliance, China RoHS Launching WD SmartWare software 66 Erase Drive dialog 56 Learning Center topic buttons 31 Erasing the drives 55 Limited warranty information 92 CAUTION about erasing the drives 55 Login required icon 24...
  • Page 102 Start/Cancel Retrieving toggle button from the virtual CD 50 with the WD Security software 49 without the WD Security software 50 Upgrade to WD SmartWare Pro screen 11 S.M.A.R.T. status check 54 Safety compliance 90 Schedule backups, Select Backup Fre-...
  • Page 103 Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of WD.

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