Western Digital My Book User Manual
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Western Digital My Book User Manual

Western Digital My Book User Manual

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Summary of Contents for Western Digital My Book

  • Page 1 ® My Book User Manual My Book User Manual placeholder...

  • Page 2: Wd Service And Support

    WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wd.com. If the answer is not available or if you prefer, ®...

  • Page 3: Table Of Contents

    MY BOOK USER MANUAL Table of Contents WD Service and Support ........... ii Accessing Online Support .
  • Page 4 MY BOOK USER MANUAL Changing Your Password ..........51 Turning Off the Drive Lock Feature.
  • Page 5 MY BOOK USER MANUAL Compliance and Warranty Information ......77 Regulatory Compliance ........... 77 FCC Class B Information .

  • Page 6: About Your Wd Drive

    Local and cloud backup—WD SmartWare Pro lets you choose. Back up your files to ™ your My Book drive or back up your files to the cloud using your Dropbox account. (A Dropbox account is required for cloud backup. Cloud services can be changed, terminated or interrupted at any time and can vary by country.)

  • Page 7: Kit Contents

    • ATI WD Edition user guide download: http://products.wd.com/wdacronis/um Kit Contents As shown in Figure 1, your My Book drive kit includes the following: ™ • My Book drive, with the WD SmartWare Pro, WD Drive Utilities , and ™...

  • Page 8: Optional Accessories

    Knowledge Base answer ID 1048. Operating System Compatibility Your My Book drive and the WD Drive Utilities and WD Security software are compatible with the following operating systems: Windows Mac OS X • Windows XP •...

  • Page 9: Power/Activity Led

    Registering Your Drive Always register your My Book drive to get the latest updates and special offers. You can easily register your drive using the WD Drive Utilities software, as described in “Registering the Drive” on page 55. Another way is to register online at http://register.wd.com.

  • Page 10: Handling Precautions

    MY BOOK USER MANUAL Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation. Drives may be damaged by rough handling, shock, or vibration. Always observe the following precautions when unpacking and installing your external storage product: •...

  • Page 11: Connecting The Drive And Getting Started

    Depending on your region, if required, change the power adapter as follows: Removing Removing Installing Installing 2. Turn on your computer. 3. Connect the My Book drive as shown in Figure 3. Figure 3. Connecting the My Book Drive CONNECTING THE DRIVE AND GETTING STARTED – 6...

  • Page 12: Getting Started With The Wd Software

    5. Verify that the drive appears in your computer’s file management utility listing. Your My Book drive is now ready to use as an external storage device. You can enhance its capabilities by installing the WD software that is on the drive: •...
  • Page 13 MY BOOK USER MANUAL 5. On the Custom Setup dialog: a. Select an application name to see a brief description of the application: • WD Drive Utilities • WD Security • WD SmartWare b. Clear the check box for any application that you do not want to install.
  • Page 14 MY BOOK USER MANUAL • Installing the WD Security software with the Launch Application option displays the WD Security screen (see Figure 5 on page 10 and “Locking and Unlocking the Drive” on page 46). • Installing the WD SmartWare software displays the Upgrade to WD SmartWare Pro screen for activating your free software upgrade (see Figure 6 on page 10 and proceed to step 9).
  • Page 15 MY BOOK USER MANUAL Figure 5. WD Security Screen Figure 6. Upgrade to WD SmartWare Pro Screen 9. The WD SmartWare Pro software upgrade extends the backup function to non-WD drives, unsupported WD drives, and a remote Dropbox folder. Activating your free...
  • Page 16 MY BOOK USER MANUAL upgrade installs the WD SmartWare Pro software on this computer and provides email delivery of an activation code that you can use to install it on two other computers. a. Type your first name in the First Name box.
  • Page 17 MY BOOK USER MANUAL • By default, the computer option is selected and the computer icon signifies that the backup source device will be either an internal hard drive or drive partition, or a local direct-attached external hard drive: •...
  • Page 18 MY BOOK USER MANUAL c. If you select Dropbox as your backup target device, use the Dropbox Login Required dialog for configuring your Dropbox account for access by the WD SmartWare Pro software: You must configure your Dropbox account for access by the WD SmartWare Pro software before you can use it as a backup target device.
  • Page 19 MY BOOK USER MANUAL b. Click Next to display the initial Select Backup Frequency screen: 14. On the initial Select Backup Frequency screen: a. Select the option for when you want to scan the backup source device and automatically back up any existing file that is changed or new file that is added: •...
  • Page 20 MY BOOK USER MANUAL c. Click Next to display the initial Backup screen. The initial Backup screen display depends on the type of backup you selected at step 13 on page 13. (See Figure 7 on page 16.) 15. On the initial Backup screen you can either: •...
  • Page 21 MY BOOK USER MANUAL Note: The initial Backup screens only appear one time—when you install the WD SmartWare software on your computer. After that, launching the software displays the Home screen so you can choose Initial Category Backup Screen what you want to do.

  • Page 22: Wd Smartware Software Functional Overview

    MY BOOK USER MANUAL WD SmartWare Software Functional Overview This chapter provides a brief functional overview of the WD SmartWare software. It includes the following topics: Home Tab Display Backup Tab Displays Retrieve Tab Displays Settings Tab Display Help Tab Display...

  • Page 23: Home Tab Display

    MY BOOK USER MANUAL The . . . tab display Provides . . . Settings Buttons for opening dialogs to: • Specify the number of backup versions that you want to keep for each file • Specify a different destination folder for retrieved files •...
  • Page 24 MY BOOK USER MANUAL Backup Target Device Icons Computer Icon Backup Source Selector Backup Source Device Selector Backup Source Backup Target Content Gauge Content Gauges Figure 8. Home Tab Display WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 19...
  • Page 25 MY BOOK USER MANUAL Table 1. Home Tab Functional Description Display Component Description Activation code required Not shown in Figure 8 on page 19: icon Signifies that the device is either a non-WD device or an unsupported WD device that requires a valid activation code and upgrade to the WD SmartWare Pro software for access.
  • Page 26 MY BOOK USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description Backup source content The content gauge for the selected backup source device shows gauge all of the files that are available for a category-type backup against...
  • Page 27 MY BOOK USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description Backup source device When the computer option is selected, lists all of your computer’s selector internal hard drives, hard drive partitions, and direct-attached drives that are available as a backup source device.
  • Page 28 MY BOOK USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description Backup target device icon Right-clicking a direct-attached drive icon displays a menu with the (continued) following options: • Open—Displays the device listing in your computer’s file management utility •...
  • Page 29 MY BOOK USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description Backup target device Not shown in Figure 8 on page 19: selector The backup target device selector appears under the icon for each supported backup target device that has more than one drive partition or network share.

  • Page 30: Backup Tab Displays

    MY BOOK USER MANUAL Backup Tab Displays The WD SmartWare software provides one of two different Backup tab displays, depending on how you want to select files to back up: • By category—As shown in the content gauges • By file—As shown in the folder structure of your computer’s internal hard drive Use the WD SmartWare Backup tab displays to select the files or categories of files that you want to back up and control the backup operation.
  • Page 31 MY BOOK USER MANUAL Table 2. Backup Tab Functional Description Display Component Description Advanced backup area In category mode, the initial/default configuration of the WD SmartWare software is to back up all categories of your files. In this configuration, the advanced backup area is blank.
  • Page 32 MY BOOK USER MANUAL Table 2. Backup Tab Functional Description (Continued) Display Component Description Advanced backup area In file mode, the initial/default configuration of the WD SmartWare (continued) software is with none of the files/folders selected for backup. After selecting the files or folders that you want to back up, clicking: •...

  • Page 33: Retrieve Tab Displays

    MY BOOK USER MANUAL Retrieve Tab Displays Three WD SmartWare software Retrieve tab displays guide you through the tasks for finding backup files and copying them to the selected backup source device: • Selecting the backup volume to retrieve from •...
  • Page 34 MY BOOK USER MANUAL Table 3. Retrieve Tab Functional Description Display Component Description Backed Up Volumes Lists the backed up volumes that are available to retrieve files from selection box on the selected backup target device. You must select a backup volume before you can click Next to continue with the retrieve operation.

  • Page 35: Settings Tab Display

    MY BOOK USER MANUAL Settings Tab Display See Figure 11 and Table 4 for a brief functional description of the Settings tab display. Figure 11. Settings Tab Display Table 4. Settings Tab Functional Description Display Component Description Dropbox Account button Displays the Dropbox Account dialog for configuring a remote Dropbox folder for access by the WD SmartWare Pro software.

  • Page 36: Help Tab Display

    MY BOOK USER MANUAL Help Tab Display The WD SmartWare Help tab display provides quick access to Learning Center topics and links to online support services. See Figure 12 and Table 5 for a brief functional description of the Help tab display.
  • Page 37 MY BOOK USER MANUAL Table 5. Help Tab Functional Description (Continued) Display Component Description Support link Uses your Web browser to connect to the WD Service & Support Home page at http://support.wd.com. WD Store link Uses your Web browser to connect to the WD online store at: http://store.westerndigital.com/store/wdus.

  • Page 38: Backing Up Files

    MY BOOK USER MANUAL Backing Up Files This chapter includes the following topics: How the Backup Function Works Backing Up Files How the Backup Function Works The WD SmartWare software automatically backs up all your important files to the selected backup target device—music, movies, photos, documents, email, and other files.
  • Page 39 MY BOOK USER MANUAL • Selecting the Dropbox option displays the Dropbox icon to signify that the backup source device will be a remote Dropbox folder: b. If the selected backup source device has more than one internal hard drive,...
  • Page 40 MY BOOK USER MANUAL 5. On the Set Backup Frequency dialog: a. Select the Scheduled Backup option. b. Select the Hourly, Daily, or Monthly option and use the check boxes and selection boxes to schedule your backups: Selecting . . .
  • Page 41 MY BOOK USER MANUAL b. Click Advanced View to open the backup by categories selection box and verify that the check boxes for all six categories are selected: c. Select any cleared check boxes and then click Apply Changes to create a custom backup plan and refresh the content gauges.
  • Page 42 MY BOOK USER MANUAL b. Click Advanced View to open the backup by categories selection box: c. In the backup by categories selection box: • Clear the check boxes for the categories of files that you want to exclude from the backup.
  • Page 43 MY BOOK USER MANUAL If the backup mode is category and Ready to perform category backup appears there, then click the Switch to File Backup button and OK at the Switching Backup Plan prompt. b. In the backup by files selection box, select the check box for the backup source device: c.
  • Page 44 MY BOOK USER MANUAL 10. To backup selected files or folders from selected backup source device: a. Verify that the backup mode is file and that Ready to perform file backup appears at the upper-left corner of the Backup screen.
  • Page 45 Click the Help tab. b. Click the WD Store link to view the Western Digital Online Store website. c. Click External Hard Drives and select the best drive to suit your future requirements.

  • Page 46: Retrieving Files

    MY BOOK USER MANUAL Retrieving Files This chapter includes the following topics: How the Retrieve Function Works Retrieving Files How the Retrieve Function Works The WD SmartWare software makes it easy for you to retrieve backed up files from your backup target device and copy them to either: •...
  • Page 47 MY BOOK USER MANUAL • Selecting the Dropbox option displays the Dropbox icon to signify that the retrieve destination will be a remote Dropbox folder: b. If the selected retrieve destination device has more than one internal hard drive or...
  • Page 48 MY BOOK USER MANUAL IF you have . . . THEN the WD SmartWare software displays the . . . Created multiple backup Select a volume to retrieve from dialog with the available volumes on the selected volumes listed in the Backed Up Volumes selection box:...
  • Page 49 MY BOOK USER MANUAL Click Next to display the Select content to retrieve... dialog. IF you want to retrieve . . . from the selected backed up volume THEN select the . . . All of the files Retrieve All Files option and skip to step 7 on page 44.
  • Page 50 MY BOOK USER MANUAL 8. During the retrieve: • The Retrieve screen displays a progress bar and a message indicating the amount of data that has been copied to the specified retrieve location. • A Cancel Retrieving button is available for stopping the retrieve.

  • Page 51: Locking And Unlocking The Drive

    The WD Security icon on your desktop if you created one when you installed the application • Start > (All) Programs > Western Digital > WD Apps > WD Security 2. If you have more than one supported drive connected to your computer, select the one that you want to create a password for.

  • Page 52: Unlocking The Drive

    MY BOOK USER MANUAL 4. Click the I understand check box to signify that you accept the risk. 5. Type your password in the Choose a password box, using up to 25 characters. 6. Retype your password in the Verify password box.

  • Page 53: Unlocking The Drive With The Wd Security Or Wd Drive Utilities Software

    • The WD Drive Utilities icon on your desktop if you created one when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Drive Utilities 2. If you have more than one supported drive connected to your computer, select the one that is locked to display the Unlock Drive dialog.

  • Page 54: Unlocking The Drive With The Wd Smartware Software

    MY BOOK USER MANUAL Unlocking the Drive with the WD SmartWare Software Whenever you shut down and restart your computer, or disconnect and reconnect the drive to your computer, unless you selected the Enable auto unlock for user: check box when...

  • Page 55: Unlocking The Drive With The Wd Drive Unlock Utility

    MY BOOK USER MANUAL Unlocking the Drive with the WD Drive Unlock Utility Whenever you connect your password-protected drive to a computer that does not have the WD software installed, you can use the WD Drive Unlock utility to unlock the drive there.

  • Page 56: Changing Your Password

    The WD Security desktop shortcut icon if you created one when you installed the application • Start > (All) Programs > Western Digital > WD Apps > WD Security 2. If you have more than one supported drive connected to your computer, select the one with the password that you want to change.

  • Page 57: Turning Off The Drive Lock Feature

    The WD Security desktop shortcut icon if you created one when you installed the application • Start > (All) Programs > Western Digital > WD Apps > WD Security 2. If you have more than one supported drive connected to your computer, select the one that you want to remove password protection from.

  • Page 58: Managing And Customizing The Drive

    • Left- or right-clicking the WD Quick View icon in the taskbar and selecting WD SmartWare: • Clicking: Start > (All) Programs > Western Digital > WD SmartWare > WD SmartWare • Clicking the WD SmartWare desktop shortcut icon if you created one when you installed the software:...

  • Page 59: Checking Drive Status

    MY BOOK USER MANUAL Checking Drive Status You can see the drive capacity used and drive temperature status, and find out if the drive is locked by h overing the pointer over the WD Quick View icon in the taskbar:...

  • Page 60: Setting The Drive Sleep Timer

    The WD Drive Utilities desktop shortcut icon if you created one when you installed the application • Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 9. 2. If you have more than one supported drive connected to your computer, select the one that you want to set.

  • Page 61: Checking Drive Health

    MY BOOK USER MANUAL 4. Click Registration to display the Registration dialog: 5. On the Registration dialog: a. Type your first name in the First name box. b. Type your last name in the Last name box. c. Type your email address in the E-mail address box.

  • Page 62: Erasing The Drive

    The WD Drive Utilities desktop shortcut icon if you created one when you installed the application • Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 9. 2. If you have more than one supported drive connected to your computer, select the one that you want to check.

  • Page 63: Using The Drive Erase Function

    The WD Drive Utilities desktop shortcut icon if you created one when you installed the application • Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 9. 2. If you have more than one supported drive connected to your computer, select the one that you want to erase.

  • Page 64: Using The Wd Drive Unlock Utility

    MY BOOK USER MANUAL Using the WD Drive Unlock Utility To erase your drive when it is locked and you have forgotten or lost your password: Start the WD Drive Unlock utility by either: • Using your computer’s file management utility to open the WD Unlocker virtual CD and double-clicking the Unlock.exe application...

  • Page 65: Restoring The Wd Software And Disk Image

    MY BOOK USER MANUAL 4. Click Erase Drive to display a warning about erasing all of the data on the drive: 5. Read the warning and select the I understand check box to signify that you accept the risk. 6. Click Erase.

  • Page 66: Managing And Customizing The Software

    MY BOOK USER MANUAL Managing and Customizing the Software This chapter includes the following topics: Specifying the Number of Backup Versions Specifying a Different Retrieved Content Folder Checking for Software Updates Configuring a Remote Dropbox Account Uninstalling the WD Software Specifying the Number of Backup Versions The WD SmartWare software can keep up to 25 older versions of each file.

  • Page 67: Checking For Software Updates

    MY BOOK USER MANUAL 3. On the Software Settings screen, click Retrieve Folder to display the Set Retrieve Folder dialog: 4. On the Set Retrieve Folder dialog: a. Click Browse and use the browse function to identify the new retrieve folder.
  • Page 68 MY BOOK USER MANUAL 3. Click Select Account to display the Dropbox Login Required dialog: 4. On the Dropbox Login Required dialog: a. Click Sign In. The WD SmartWare Pro software initiates a Dropbox connection request on your behalf and uses your Web browser to access the Dropbox website at https://www.dropbox.com/.

  • Page 69: Uninstalling The Wd Software

    MY BOOK USER MANUAL Uninstalling the WD Software Important: Uninstalling the WD SmartWare software deletes all existing backup job configurations. Your backup files will still be there, but you will have to manually re- enable each backup after reinstalling the WD SmartWare software. (See “Backing Up Files”...

  • Page 70: Using The Drive With A Mac

    USER MANUAL Using the Drive with a Mac The My Book drive is formatted as a single NTFS partition for compatibility with updated Windows operating systems. To use the drive on Mac OS X operating systems, and to use Time Machine, if you want, you must reformat the drive to a single HFS+J partition.

  • Page 71: Troubleshooting

    MY BOOK USER MANUAL Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support website at http://support.wd.com...
  • Page 72 MY BOOK USER MANUAL Q: Why is the data transfer rate slow? A: Your system may be operating at USB 1.1 speeds due to an incorrect driver installation of the USB 3.0 or USB 2.0 adapter card or a system that does not support USB 3.0 or USB 2.0.

  • Page 73: Installing The Ses Driver

    MY BOOK USER MANUAL Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware popup wizard from displaying every time you connect your drive to your computer.
  • Page 74 MY BOOK USER MANUAL 4. Select Install the software automatically and click Next: 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER – 69...

  • Page 75: Installing The Driver Manually

    2. Click Next to continue. 3. Select Install from a list or specific location and click Next: 4. Browse to My Computer and: a. Double-click the My Book drive. b. Double-click the Extras folder. c. Select WD SES Device Driver.
  • Page 76 MY BOOK USER MANUAL d. Click Next: 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER – 71...

  • Page 77: Installing On Windows Vista Computers

    MY BOOK USER MANUAL Installing on Windows Vista Computers After connecting the drive as shown in Figure 3 on page 6, the Found New Hardware screen displays. Note: If Autoplay is enabled, two additional screens might appear at the same time as the Found New Hardware screen.

  • Page 78: Installing The Driver Manually

    MY BOOK USER MANUAL Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: On the Found New Hardware wizard screen, click Locate and install driver software: 2. On the Found New Hardware - WD SES Device wizard screen, click Don’t search online: 3.
  • Page 79 MY BOOK USER MANUAL 4. Browse to Computer and: a. Double-click the My Book drive. b. Double-click the Extras folder. c. Select WD SES Device Driver. d. Click Next: 5. When the installation completes, click Close: INSTALLING THE SES DRIVER – 74...

  • Page 80: Installing On Windows 7 And Windows 8 Computers

    MY BOOK USER MANUAL Installing on Windows 7 and Windows 8 Computers After connecting the drive as shown in Figure 3 on page 6 or, use the Windows Computer Management utility to install the SES driver: Open All Programs and click Computer > Manage: 2.
  • Page 81 MY BOOK USER MANUAL 3. Click Browse my computer for driver software. 4. Browse to Computer, double-click the My Book drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Next. 6. When the installation completes, click Close:...

  • Page 82: Compliance And Warranty Information

    MY BOOK USER MANUAL Compliance and Warranty Information This appendix includes the following topics: Regulatory Compliance Environmental Compliance (China) Warranty Information (All Regions Except Australia/New Zealand) Warranty Information (Australia/New Zealand) Regulatory Compliance FCC Class B Information Operation of this device is subject to the following conditions: •...

  • Page 83: Ce Compliance For Europe

    Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at Western Digital Europe. KC Notice (Republic of Korea only)

  • Page 84: Limited Warranty

    MY BOOK USER MANUAL Limited Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specification therefor. The term of your limited warranty depends on the country in which your Product was purchased.

  • Page 85: Obtaining Service

    Your original box and packaging materials should be kept for storing or shipping your WD product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via http://support.wd.com. Western Digital Technologies, Inc. 3355 Michelson Drive, Suite 100 Irvine, California 92612 E-mail: support@wd.com...

  • Page 86: Gnu General Public License ("Gpl")

    Modification of or tampering with the Software, including but not limited to any Open Source Software, is solely at your own risk. Western Digital is not responsible for any such modification or tampering. Western Digital will not support any product in which you have or have attempted to modify the Software supplied by Western Digital.

  • Page 87: Index

    MY BOOK USER MANUAL Index CAUTION about erasing the drive 57 lost passwords 46 Accessories, optional 3 preventing data loss when disconnect- Acronis True Image WD Edition software 1 ing 54 your unlocked drive 47 software download 1 Change retrieve folder box, Retrieve tab...
  • Page 88 MY BOOK USER MANUAL Erase Drive dialog 58 Limited warranty information 79 Erasing the drive 57 Login required icon 24 FCC Class B information 77 No writable partition icon 24 File History button 30 Flashing icon alerts 54 Obtaining service 78...
  • Page 89 MY BOOK USER MANUAL Change Security dialog 51 Set Security dialog 10 Warranty information 78 Select Backup Frequency screen 14 service 78 Backup Plan screen 13 Store, link 32 Select Backup Device screen 11 WD Apps Setup Wizard 7 WD Drive Utilities software...
  • Page 90 Western Digital, WD, the WD logo, My Book, and My Passport are registered trademarks and WD SmartWare, WD Drive Utilities, WD Security, and Data Lifeguard are trademarks of Western Digital Technologies, Inc. Apple, Mac, OS X, and Time Machine are trademarks of Apple, Inc., registered in the U.S.

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