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Western Digital My Book User Manual

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Summary of Contents for Western Digital My Book

  • Page 1 ™ My Book User Manual My Book User Manual placeholder...

  • Page 2: Wd Service And Support

    WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wd.com. If the answer is not available or if you prefer, ™...

  • Page 3: Table Of Contents

    MY BOOK USER MANUAL Table of Contents WD Service and Support ........... ii Accessing Online Support .
  • Page 4 MY BOOK USER MANUAL Registering the Drive ........... . . 32 Restoring the WD Software and Disk Image .

  • Page 5: About Your Wd Drive

    Local and cloud backup—The WD Backup software lets you choose. Back up your files ™ to your My Book drive or back up your files to the cloud using your Dropbox account. (A Dropbox account is required for cloud backup. Cloud services can be changed, terminated or interrupted at any time and can vary by country.)

  • Page 6: Kit Contents

    ATI WD Edition software download: http://products.wd.com/wdacronis ATI WD Edition user guide download: http://products.wd.com/wdacronis/um Kit Contents As shown in Figure 1, your My Book drive kit includes the following: ™ ™ My Book drive, with the WD Backup, WD Drive Utilities , and WD Security software USB 3.0 cable...

  • Page 7: Optional Accessories

    Support contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048. Operating System Compatibility Your My Book drive and the WD Drive Utilities and WD Security software are compatible with the following operating systems: Windows Mac OS X ® Windows Vista...

  • Page 8: Physical Description

    MY BOOK USER MANUAL Physical Description As shown in Figure 2, the My Book drive has: A power/activity LED indicator on the front The power connector, interface port, and a security slot on the back Power/Activity LED The power/activity LED shows the drive’s power state as follows:...

  • Page 9: Registering Your Drive

    USER MANUAL Registering Your Drive Always register your My Book drive to get the latest updates and special offers. You can easily register your drive using the WD Drive Utilities software, as described in “Registering the Drive” on page 32. Another way is to register online at http://register.wd.com.

  • Page 10: Connecting The Drive And Getting Started

    MY BOOK USER MANUAL Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive and installing the WD software on your computer. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive Turn on your computer.

  • Page 11: Getting Started With The Wd Software

    MY BOOK USER MANUAL Getting Started with the WD Software Double-click the WD Apps Setup file that appears in the listing for the drive in your computer’s file management utility to display the WD Apps Setup wizard, Software Installer dialog: 2.
  • Page 12 MY BOOK USER MANUAL b. Click the Western Digital End User License Agreement link and read the agreement. c. Select the I agree... check box to accept the agreement and activate the Next button. d. Click Next. 4. The dialog that appears depends on the installation option you selected at Step 3: IF you selected the .
  • Page 13 MY BOOK USER MANUAL Adds a desktop shortcut icon for each installed application: Adds the WD and WD Quick View icons to the Windows taskbar: Replaces the Cancel button with a Next button when the installation is complete 6. Click Next to display the Installation Complete dialog: 7.
  • Page 14 MY BOOK USER MANUAL Figure 4. WD Backup Screen Note: The displayed capacity matches the capacity of the connected drive. Figure 5. WD Security Screen CONNECTING THE DRIVE AND GETTING STARTED – 10...
  • Page 15 MY BOOK USER MANUAL Note: The displayed capacity matches the capacity of the connected drive. Figure 6. WD Drive Utilities Screen CONNECTING THE DRIVE AND GETTING STARTED – 11...

  • Page 16: Backing Up Files

    MY BOOK USER MANUAL Backing Up Files This chapter includes the following topics: How the Backup Function Works Backing Up Files How the Backup Function Works The WD Backup software is a scheduled backup application that automatically backs up the files that you select on the schedule that you specify.
  • Page 17 MY BOOK USER MANUAL Table 1. Excluded Files File Excluded Values Attributes reparsePoint temporary Name includes \AppData\Roaming\Microsoft\Windows [CommonApplicationData]\Western Digital\ [CommonApplicationData]\Microsoft\Windows\Caches\ config.msi MSOCache ntuser.dat ntuser.ini [RecycleBin] $recycle.bin recycler [Root]\Drivers\ [Root]\Temp\ System Volume Information WD Backup.swstore .WD Hidden Items WD SmartWare.swstor [Windows] Extensions .ds_store...

  • Page 18: Backing Up Files

    MY BOOK USER MANUAL Backing Up Files Open the Select your WD storage device or cloud service dialog by clicking either: Add Backup Plan on the WD Backup screen: Configure backup on the WD Backup view menu from the Windows taskbar: 2.
  • Page 19 MY BOOK USER MANUAL c. Click Next to display the Setup Complete dialog: Note that: THEN the WD Backup software IF you selected a . . . displays a . . . Cloud service account Sign in dialog that you must complete to continue.
  • Page 20 MY BOOK USER MANUAL 4. On the Automatic Backup Schedule screen, select the option for the automatic backup schedule that you want: Selecting . . . Configures automatic backups . . . Hourly Every hour, on the hour, 24 hours/day, 7 days/week.
  • Page 21 MY BOOK USER MANUAL Selecting . . . Configures automatic backups . . . Monthly Once a month on the day you select, at the hour or half-hour you specify. For a monthly backup: a. Select or clear the Weeks check boxes to specify which occurrences of the day that you want to run your backup—First,...
  • Page 22 MY BOOK USER MANUAL 7. On the Select Files to Back Up screen: a. Click to select the device that has the files and folders you want to back up: My Computer Dropbox Note: If the files and folders you want to back up are in a Dropbox account and you have not configured the account for access by the WD Backup software see “Configuring Your Cloud Service Account”...

  • Page 23: Restoring Files

    MY BOOK USER MANUAL Restoring Files This chapter includes the following topics: How the Restore Function Works Restoring Files How the Restore Function Works The WD Backup software makes it easy for you to restore backed up files from your...
  • Page 24 MY BOOK USER MANUAL 2. On the Restore a backup dialog: a. If you have more than one backup target device connected to your computer, click to select the one that has the backup files you want to restore. b. Select the location option for where you want to restore the files:...
  • Page 25 MY BOOK USER MANUAL (4) The WD Backup software closes the Select Location screen and displays the path to the selected folder on the Restore dialog. c. Click Select Files to Restore to display the Restore Files screen with the most- recent backup selected by default in the View files from list: 3.

  • Page 26: Locking And Unlocking The Drive

    Open the WD Security software by clicking either: The WD Security desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Security See Figure 5 on page 10. 2. If you have more than one supported device connected to your computer, select the one that you want to create a password for.

  • Page 27: Unlocking The Drive

    MY BOOK USER MANUAL virtual CD (VCD) as a device in your computer’s file management utility listing: This listing appears: The next time you shut down and restart your computer When you remove and reconnect the drive Your computer exits the sleep mode, depending on its configuration The listing appears regardless of whether the drive is locked or not, or whether you selected the Enable auto unlock for this computer...

  • Page 28: With The Wd Drive Unlock Utility

    Start > All Programs > Western Digital > WD Apps > WD Security Start > All Programs > Western Digital > WD Apps > WD Drive Utilities 2. If you have more than one supported device connected to your computer, select the one that is locked to display the Unlock Drive dialog.

  • Page 29: Changing Your Password

    Open the WD Security software by clicking either: The WD Security desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Security See Figure 5 on page 10. 2. If you have more than one supported device connected to your computer, select the...

  • Page 30: Turning Off The Drive Lock Feature

    Open the WD Security software by clicking either: The WD Security desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Security See Figure 5 on page 10. LOCKING AND UNLOCKING THE DRIVE – 26...
  • Page 31 MY BOOK USER MANUAL 2. If you have more than one supported device connected to your computer, select the one with the password that you want to remove to display the Edit security settings dialog: 3. On the Edit security settings dialog, the Remove password option is selected by default: a.

  • Page 32: Managing And Customizing The Drive

    MY BOOK USER MANUAL Managing and Customizing the Drive This chapter includes the following topics: Checking Drive Health Erasing the Drive Registering the Drive Restoring the WD Software and Disk Image Setting the Drive Sleep Timer Using the WD Quick View Icon...

  • Page 33: Erasing The Drive

    Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 6 on page 11. 2. If you have more than one supported device connected to your computer, select the one that you want to check.

  • Page 34: Using Five Invalid Passwords

    MY BOOK USER MANUAL 2. If you have more than one supported device connected to your computer, select the one that you want to erase. 3. On the WD Drive Utilities screen, click Drive Erase to display the drive erase dialog: 4.
  • Page 35 MY BOOK USER MANUAL 2. Entering the fifth invalid password displays a too many password attempts dialog, depending on the application you used to open the Unlock Drive dialog: Using the WD Security or WD Drive Utilities software: Using the WD Drive Unlock utility: 3.

  • Page 36: Registering The Drive

    2. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 6 on page 11. 3. If you have more than one supported device connected to your computer, select the one that you want to register.

  • Page 37: Setting The Drive Sleep Timer

    Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 6 on page 11. 2. If you have more than one supported device connected to your computer, select the one that you want to set.

  • Page 38: Checking Drive Status

    You can safely disconnect the drive by either: Clicking the WD Quick View icon in the Windows taskbar and selecting the Safely remove My Book... option: Right-clicking the drive icon on the WD Security or WD Drive Utilities screen and...

  • Page 39: Managing And Customizing The Software

    WD Drive Utilities 1 Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 6 on page 11.

  • Page 40: Configuring Your Cloud Service Account

    MY BOOK USER MANUAL Software Procedure WD Backup When the WD Backup software determines that a software update is available, it: Generates and displays a software update notification Adds the Update WD Backup selection to the WD Backup view menu...
  • Page 41 MY BOOK USER MANUAL 2. On the Select your WD storage device or cloud service dialog, select to highlight the Dropbox icon: 3. Click Next to display the connection dialog for your Dropbox account: 4. On the connection dialog: a. Click Sign In. The WD Backup software initiates a connection request on your behalf and uses your Web browser to access the Dropbox website.

  • Page 42: Uninstalling The Wd Software

    MY BOOK USER MANUAL e. Click Finish on the Dropbox connection dialog to finalize the configuration and display the Setup Complete dialog with Dropbox selected as your backup target device: Uninstalling the WD Software Use your operating system’s Add or Remove Programs function to uninstall the WD software from your computer.

  • Page 43: Using The Drive With A Mac Computer

    MY BOOK USER MANUAL Using the Drive with a Mac Computer The drive is formatted as a single NTFS partition for compatibility with updated Windows operating systems. To use it on Mac OS X operating systems, and to use Time Machine, if you want, you must reformat the drive to a single HFS+J partition.

  • Page 44: Troubleshooting

    MY BOOK USER MANUAL Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support website at http://support.wd.com...
  • Page 45 MY BOOK USER MANUAL Q: Why is the data transfer rate slow? A: Your system may be operating at USB 1.1 speeds due to an incorrect driver installation of the USB 3.0 or USB 2.0 adapter card or a system that does not support USB 3.0 or USB 2.0.

  • Page 46: Installing The Ses Driver

    MY BOOK USER MANUAL Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware pop-up wizard from displaying every time you connect your drive to your computer.
  • Page 47 MY BOOK USER MANUAL 2. On the Insert the disc... dialog, select the I don’t have the disc... option and click Next: 3. Windows displays the Update Driver Software... screen: 4. On the Update Driver Software... screen: IF your computer is . . .

  • Page 48: Installing On Windows 7 And Windows 8 Computers

    MY BOOK USER MANUAL IF your computer is . . . THEN . . . Not connected to the Browse my computer... Select the option, browse to Internet, Computer and: a. Double-click the My Passport drive. b. Double-click the Extras folder c.
  • Page 49 MY BOOK USER MANUAL 2. On the Computer Management screen, under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: 3. On the Update Driver Software screen, click Browse my computer for driver software: INSTALLING THE SES DRIVER – 45...
  • Page 50 MY BOOK USER MANUAL 4. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Next. 6. When the installation completes, click Close. INSTALLING THE SES DRIVER – 46...

  • Page 51: Compliance And Warranty Information

    MY BOOK USER MANUAL Compliance and Warranty Information This appendix includes the following topics: Regulatory Compliance Environmental Compliance (China) Warranty Information (All Regions Except Australia/New Zealand) Warranty Information (Australia/New Zealand) GNU General Public License (“GPL”) Regulatory Compliance FCC Class B Information Operation of this device is subject to the following conditions: This device may not cause harmful interference.

  • Page 52: Ce Compliance For Europe

    Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at Western Digital Europe. GS Mark (Germany only) Machine noise - regulation 3.

  • Page 53: Warranty Information (All Regions Except Australia/New Zealand)

    MY BOOK USER MANUAL Warranty Information (All Regions Except Australia/ New Zealand) Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support website at http://support.wd.com/warranty/policy.asp...

  • Page 54: Warranty Information (Australia/New Zealand)

    Your original box and packaging materials should be kept for storing or shipping your WD product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via http://support.wd.com. Western Digital Technologies, Inc. 3355 Michelson Drive, Suite 100 Irvine, California 92612 E-mail: support@wd.com...

  • Page 55: Warranty

    MY BOOK USER MANUAL Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specifications. The term of your warranty is 3 year in Australia and New Zealand, unless otherwise required by law.

  • Page 56: Gnu General Public License ("Gpl")

    Modification of or tampering with the Software, including but not limited to any Open Source Software, is solely at your own risk. Western Digital is not responsible for any such modification or tampering. Western Digital will not support any product in which you have or have attempted to modify the Software supplied by Western Digital.

  • Page 57: Index

    MY BOOK USER MANUAL Index End User License Agreement, link 8 Environmental compliance, China RoHS Accessories, optional 3 Erasing the drive 30 Acronis True Image WD Edition software 1 software download 1 FCC Class B information 47 user guide download 1...
  • Page 58 MY BOOK USER MANUAL Sleep Timer dialog 33 Software Installer screen 7 Software settings cloud service account 36 software updates 35 Software, GPL 52 Space available 34 Status check 34 System compatibility 3 Temperature check 34 Uninstalling WD software 38...
  • Page 59 Western Digital, the WD logo and My Book are registered trademarks and WD Backup, WD Drive Utilities, WD Security, and Data Lifeguard are trademarks of Western Digital Technologies, Inc. in the US and/or other countries. Apple, Mac, OS X, and Time Machine are trademarks of Apple, Inc., registered in the U.S.

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