Page 1 User Guide HelixNet Digital Partyline User Guide Part Number: 399G229 Rev B Date: July 17, 2020...
Page 2 The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation / reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Clear-Com, an HME Company.
Page 3: Table Of Contents
2.5 Speaker Station 2.6 HBP-2X Beltpack 2.7 HXII-BP-X4 Beltpack 3 Installing HelixNet Partyline 3.1 Planning your HelixNet Partyline installation 3.2 Installing the Main Station/Remote Station 3.3 Installing the Speaker Station 3.4 Installing the HBP-2X Beltpacks 3.5 Installing the HXII-BP-X4 Beltpacks 3.6 HelixNet Infrastructure...
Page 4 HelixNet | User Guide 6 Configuring and Managing the Remote Station from Front Menus 6.1 Configuring the audio settings 6.2 Selecting Station Settings 6.3 Configuring the Channel settings 6.4 Configuring the Control I/O 6.5 Connecting the Remote Station to a Main Station using LAN 6.6 Networking 6.7 Administration 6.8 Diagnostics...
Page 5 HelixNet | User Guide 9.8 Line and LAN LEDs 10 Using the Speaker Station 10.1 Using the gooseneck mic, loudspeaker and headset 10.2 Entering and exiting Menu Mode 10.3 Using the Channel Keysets 11 Using the HBP-2X Beltpack 11.1 Using the Beltpack Keysets 11.2 Entering and Exiting Menu Mode 11.3 Adjusting the Program Feed Volume Level 12 Using the HXII-BP-X4 Beltpack...
Page 6 19.1 Connecting LQ to HelixNet 19.2 LQ to HelixNet connectivity 19.3 Connecting HelixNet Partyline to Encore® 19.4 Connecting HelixNet Partyline to RTS (Telex) two-wire systems 19.5 Four-Wire Connection to FreeSpeak II Base II 19.6 Connecting HelixNet Partyline to the DX210/DX410 19.7 Connecting HelixNet Partyline to Eclipse®...
Page 7 22.1 HRS-4X Remote Station Menu Map 22.2 HKB-2X Speaker Station Menu Map 22.3 HBP-2X and HXII-BP-X4 Beltpack Menu Map 23 Cabling reference 23.1 Interoperability 23.2 Clear-Com EthernetCable Recommendations 23.3 Clear-Com Microphone Cable Recommendations (Capacitance Versus Distance) 23.4 Cable Connections 24 Troubleshooting 25 Compliance Page 7...
Page 8: Introduction
Note: Cabling for a HelixNet system should always be screened. System scalability HelixNet Partyline is easily expanded by adding additional HMS-4Xs (up to a maximum of 6) or LQ devices (up to 3 in a Link-Group). 12 or 24 channels per system with optional feature license...
Page 9 HelixNet | User Guide on the amount of audio and data transmitted, HelixNet digital Partyline can work with as much as 90dB signal attenuation. However, the receivers are very sensitive and are susceptible to crosstalk between cables. Therefore it is important to maintain cable shield integrity through all connectors, splitter boxes and patch panels.
Page 10: Methods Of Connection: System Overview
HelixNet | User Guide Note: For compliance purposes see Compliance. Methods of connection: system overview HelixNet devices can be connected in several different ways. A combination of these methods can be used. 1.4.1 Connecting by cable (Powerline) Page 10...
Page 11 Main and Remote Stations draw more power than beltpacks. You can find the URL to an online powerline/distance calculator at the beginning of Installing HelixNet Partyline 1.4.2 Pairing by LAN When pairing by LAN, devices are connected to the same network by Ethernet cable (RJ45) and then paired from the device menus.
Page 12 HelixNet | User Guide 1.4.3 Connecting more than one Main Station (Linking) Up to six Main Stations can be linked. In earlier versions of HelixNet (2.0 and below) linking Main Stations was a way of expanding the Channel capacity of your system (4 Channels on each Main Station).
Page 13 HelixNet | User Guide Main Stations can be linked using different methods: By Ethernet and RJ45 cable in your LAN. See Linking Main Stations (cabling and linking from device menus). By fiber cabling between units. 1.4.4 Key Expansion Groups (Main Stations and Remote Stations) Devices can be set up as a key Expansion Group to allow convenient control of audio from one device, and to increase the “key”...
Page 14: System Resource
HelixNet | User Guide System Resource A HelixNet system/Link Group will support up to 64 endpoints. Endpoints consume system resources depending on the number of audio paths the endpoint contains and may include: user stations, assigned interface ports, program audio inputs, LQ, Agent-IC and SIP accounts.
Page 15: Further Information
HelixNet | User Guide Further Information For the latest information about HelixNet Partyline, including software updates, see: helixnet-digital-network-partyline For information about Clear-Com accessories, including headsets and gooseneck microphones, see: http://www.clearcom.com/product/headsets-accessories Page 15...
Page 16: Panels And Interfaces
HelixNet | User Guide Panels and Interfaces Main Station/Remote Station: Front panel Key to Main Station/Remote Station: Front panel Feature Description Ear for rack mounting Main Station/Remote Station. Headset socket (4-pin XLR–M) Function Mic ground Mic + Earphone ground Earphone Gooseneck microphone socket (3-pin female Tuchel connector) Mic control [MIC ON].
Page 17 HelixNet | User Guide Key to Main Station/Remote Station: Front panel Headset key [HSET]. Press to activate the headset mic. When the headset is connected, the gooseneck microphone is disconnected. Audio output to the loudspeaker is diverted to the headphones. Menu.
Page 18 HelixNet | User Guide Key to Main Station/Remote Station: Front panel the red FAULT indicator will flash. Possible causes of a fault include overvoltage, overcurrent, short circuit to ground or severe brown-outs. Loudspeaker. When a headset is connected [ B ] and selected [ E ], loudspeaker output is diverted to the headphones.
Page 19 HelixNet | User Guide Key to Main Station/Remote Station: Front panel Mic Kill] key. All Talk. Press to talk to all Channels (intercom devices and systems) connected to the Main Station. USB 2.0 (Micro-AB) connector Note: This connector is not present on the Remote Station. USB 2.0 (Standard-A) connector.
Page 20: Main Station/Remote Channel Keyset And Display
HelixNet | User Guide Main Station/Remote Channel Keyset and Display Page 20...
Page 21 HelixNet | User Guide Key to Main Station/Remote Station front panel: Channel keyset Feature Description Display screen. There are multiple screensaver options. If the Rotary controls are touched, this screen also displays the sound level on the Channel (controlled by the rotary) and the system information icons.
Page 22 HelixNet | User Guide Main Station/Remote Station display icons and indicators Name Icon Description Channel label A descriptive name for the Channel. The maximum length is 10 characters. Channel listen The volume of the Channel audio. volume level Link with Appears on the Main Station when linking is enabled.
Page 23 HelixNet | User Guide Main Station/Remote Station display icons and indicators Mute Appears on the Main Station, Remote Station and Speaker Station when the rotary control for any Channel on the Main/Remote Station is pressed. Opto (GPI) Appears on the Main Station and Remote Station close to the Call or Talk button if it is associated with an Opto.
Page 24: Hms-4X Main Station: Rear Panel
HelixNet | User Guide Main Station/Remote Station display icons and indicators Limiter Appears on the Main Station, Remote Station, Speaker Station and beltpack when the headset limiter is enabled. Expansion Appears on the Main Station and Remote Station when the device is part of an Expansion Group. Warning Appears on the Main Station, Remote Station, Speaker Station and beltpack when something is wrong.
Page 25 HelixNet | User Guide Key to Main Station: rear panel Function Function Pin 1 Relay 1 NC Pin 14 Relay 1 Pole Pin 2 Relay 1-NO Pin 15 Relay 2 NC Pin 3 Relay2-Pole Pin 16 Relay 2-NO Pin 4 Relay 3 NC Pin 17 Relay 3 Pole...
Page 26 HelixNet | User Guide Key to Main Station: rear panel Function Pin 1 Ground Pin 2 Positive Pin 3 Negative Program Input (3-pin female XLR). Function Pin 1 Ground Pin 2 Positive Pin 3 Negative Line 1 (digital Partyline). (3-pin male and female XLR connectors). Function Pin 1 Ground...
Page 27 HelixNet | User Guide Key to Main Station: rear panel Slots for optional interface modules. H – Slot 1 I – Slot 2 J – Slot 3 For more information, see HMS-4X Main Station rear panel: Interface modules Warning: Only connect power supply to earthed supply sockets. Ensure that the power supply is routed to avoid sharp bends, hot surfaces, pinches and abrasion.
Page 28 Audio Use HelixNet Main Station menus to set the module for either RTS or Clear-Com systems. If RTS mode is selected, you can set either: Pin 2 for power to mixed audio Channel (1 – 24) Pin 3 for power to mixed audio Channel (1 – 24) Select either pin and assign required Channel to it.
Page 29 HelixNet | User Guide Interface module Description Function Audio send - RS-422 data RX+ RS-422 data RX- Ethernet interface Enables linking of Main Stations, and connection of Remote Stations, module (HLI-ET2) Speaker Stations and the HXII-BP beltpack via LAN. Contains Two 10/100 Mbps RJ45 etherCON ports.
Page 30: Remote Station Rear Panel
HelixNet | User Guide Interface module Description network activity. Warning: Both ports are configured to bridge traffic from one port to the other in order to work in a daisy-chained configuration. Spanning Tree Protocol is not enabled on these ports, therefore do not connect them both to the same network.
Page 31 HelixNet | User Guide Key to Remote Station: rear panel Ethernet/Power Over Ethernet (RJ45 connector) An LED on the left-hand side of the connector illuminates when the link is working. An LED on the right-hand side of the connector flashes green when there is network activity.
Page 32 HelixNet | User Guide Key to Remote Station: rear panel The audio connections in this connector are wired directly to the SA and program connectors. Only one or the other can be used at one time. SA [Stage Announce] line out (3-pin female XLR). Function Pin 1 Ground...
Page 33: Speaker Station
HelixNet | User Guide Speaker Station Key to Speaker Station front panel Feature Description Tilt adjustable display screen. The following default information is displayed: The Channel label. The Channel listen (volume) level. For a full description of the display screen information, see (link…) In Menu mode, the display screens display the two levels of menu.
Page 34 HelixNet | User Guide Key to Speaker Station front panel Talk key. Press to talk on the Channel and to all nodes (intercom devices and systems) listening into the Channel. Loudspeaker / Headphone audio level rotary control [Main]. To increase the volume to the loudspeaker / headphones, turn clockwise (up to 360°).
Page 35 HelixNet | User Guide 2.5.1 Speaker Station Front Panel Function Buttons Page 35...
Page 36 HelixNet | User Guide Page 36...
Page 37 HelixNet | User Guide Key to Speaker Station front panel function buttons Feature Description Mic control [MIC ON]. Press to activate mic audio. Shift key. Press to display two alternative Channels on the Speaker Station displays. Menu. Press to display the Speaker Station menus in the display screens. Use the rotary control for each display screen to scroll and select menu items.
Page 38 HelixNet | User Guide Speaker Station rear connectors Digital Intercom Not connected -30V DC Not connected +30V DC Ground Power Ground 48V DC For power draw, see the Specifications section in this manual. 2.5.3 S-Mount Rear Panel The S-Mount is an optional unit that allows you to mount the Speaker Station on a desk or wall. Note: There are cables pre-installed in the S-Mount that connect to the Speaker Station terminals.
Page 39 HelixNet | User Guide Key to S-Mount rear panel keyset Feature Description Ethernet/Power over Ethernet connection (RJ45). Name Function Transmit Data+ Transmit Data- Receive Data+ Not connected Not connected Receive Data- Not connected Not connected Power connection. The power input connector is a low voltage DC connection. It is 48VDC at a max power of 12.95W.
Page 40: Hbp-2X Beltpack
HelixNet | User Guide HBP-2X Beltpack For information about the HXII-BP-X4 Beltpack, see HXII-BP-X4 Beltpack 2.6.1 HBP-2X User Controls (Front and Side View) Note: The beltpack has two Keysets, each containing one Call button (E) and one Talk button (F). Key to HBP-2X user controls (front and side view) Feature Description...
Page 41 HelixNet | User Guide Key to HBP-2X user controls (front and side view) Casing. Metal casing for robust use. For information about the beltclip, beltloops, and feet, see HBP-2X beltclip, beltloops and feet Keyset Rotary control. Turn to increase and decrease the listen volume level for the Channel.
Page 42 HelixNet | User Guide 2.6.2 HBP-2X Connectors and Controls (Rear View) Key to HBP-2X Beltpack (Rear view) Feature Description Line (Digital Partyline) (3-pin female XLR connector). Function Ground +30V DC and Audio -30V DC and Audio Line (Digital Partyline) (3-pin male XLR connector). Pass-through for daisy chain connection, see diagram in Topologies.
Page 43 HelixNet | User Guide Key to HBP-2X Beltpack (Rear view) Program feed (volume) control wheel. Turn to increase or decrease the overall listen volume level of the program feed. To assign programs to a Channel, see Assigning the Program Listen to a Channel Editing the Program Input.
Page 44 HelixNet | User Guide 2.6.3 HBP-2X Beltclip, Beltloops and Feet (Base View) Key to HBP-2X Beltpack (Base view) Feature Description Beltclip. The beltclip is secured to the unit with three screws, and may be removed, according to your requirements. Feet (positions only). The beltpack can also be placed on a level surface (once the beltclip has been removed).
Page 45: Hxii-Bp-X4 Beltpack
HelixNet | User Guide Key to HBP-2X Beltpack (Base view) Beltloops (one either side). Use to thread through a belt or strap for securing the beltpack to a belt or a fixed position. HXII-BP-X4 Beltpack For information about the HBP-2X Beltpack, see HBP-2X Beltpack.
Page 46 HelixNet | User Guide Key to HXII-BP-X4 user controls (top view) Feature Description Talk keys. Press to talk to all nodes (intercom devices and systems) listening into the Channel. There are two Talk keys on the beltpack, one for each of the supported Channels.
Page 47 HelixNet | User Guide 2.7.2 HXII-BP-X4 Beltpack Connectors and Controls (Front View) Page 47...
Page 48 HelixNet | User Guide Key to HXII-BP-X4 user controls (front view) Feature Description Channel volume control. Turn to increase and decrease the listen volume level for the Channel. In Menu mode, you can turn either of the side-mounted rotary controls to scroll menu items.
Page 49 HelixNet | User Guide 2.7.3 HXII-BP-X4 Beltpack (Base View) Page 49...
Page 50 HelixNet | User Guide Key to HXII-BP-X4 user controls (base view) Feature Description Line (Digital Partyline) (3-pin female XLR connector). Function Ground +30V DC and Audio -30V DC and Audio etherCon connector. Used for Power over Ethernet (PoE). Name Function Transmit Data+ Transmit Data- Receive Data+...
Page 51 HelixNet | User Guide Key to HXII-BP-X4 user controls (base view) USB 2.0 (Micro-AB) connector. Used for the USB light flasher feature. See Call a beltpack using the USB flasher feature Headset connector (4-pin male or 5-pin female XLR connector). Function Mic ground Mic positive...
Page 52 HelixNet | User Guide 2.7.4 HXII-BP-X4 Beltpack (Beltloops and Clip) Page 52...
Page 53 HelixNet | User Guide Key to HXII-BP-X4 beltloops and clip Feature Description Beltloops. Use to thread through a belt or strap for securing the beltpack to a belt or a fixed position. You can also extend the beltloops to allow you to mount the beltpack on a flat surface.
Page 54: Installing Helixnet Partyline
Do not plug any non-approved equipment into HelixNet Partyline. HelixNet Partyline operates at different voltage levels than analog two-wire Partyline systems. Do not plug any analog two-wire Partyline equipment into the HelixNet Partyline ports, as this may cause damage. For more safety instructions, see...
Page 55 Channels, requiring the physical re-location of cabling for new configurations. To aid switching, Clear-Com sells additional switching equipment (the SB-704 and RCS-2700 devices). The RS-702 (6-pin XLR) beltpack requires the YC-36 splitter / combiner to combine 2 Channels into a 6-pin configuration, and multi-conductor cables.
Page 56 Cabling reference. 3.1.2 Topologies HelixNet Partyline can be deployed using a wide range of topologies, both complex and straightforward. The following table describes three standard types of topology: Topology Description Daisy- In a daisy-chain topology, the Main Station is connected to the first unit. The units are...
Page 57 HelixNet | User Guide Key to example system topologies (layouts) diagram Feature Description HMS-4X Main Station (digital Main Station) (rear panel). There are two lines (digital Partylines) on the Main Station, each of which can support up to 10 digital beltpacks. There are two connectors (3-pin XLR, male and female) for each line.
Page 58 The complexity and variety of layouts does not restrict physical access to Channels. Because HelixNet Partyline is a digital system, the HelixNet Stations can access any of the available Channels (plus a Program Feed), however they are connected to the Main Station, see diagram in Comparing digital with analog cabling.
Page 59: Installing The Main Station/Remote Station
HelixNet | User Guide Installing the Main Station/Remote Station The Main Station/Remote Station is a 19” 1RU-height device that you can install to either: A standard 19” rack. A shelf, cabinet or other flat surface. 3.2.1 Main Station Power Up There is no power switch, button or key on the Main Station.
Page 60 HelixNet | User Guide 3.3.1 Speaker Station in an S-Mount Bracket You can adjust the S-Mount bracket by pressing one of the release buttons on either side of the bracket. You can adjust the bracket in 10-degree steps from 80 degrees to horizontal. Indicators are present beside the release buttons that show the adjustment steps.
Page 61 HelixNet | User Guide Powerline or PoE.) 3.3.2 Speaker Station in an S-Mount Bracket Wall Installation When the Speaker Station is fully closed, you can mount it on a wall using the rear keyholes: 1. Space the wall screws to match the distance between the rear keyholes. See the diagram below.
Page 62: Installing The Hbp-2X Beltpacks
HelixNet | User Guide Connect the Ethernet port on the Speaker Station to either the IP network in which the HMS resides or directly to one of the Ethernet ports on the HMS. 2. Connect a headset or microphone to the Speaker Station. 3.
Page 63 HelixNet | User Guide Mount on a table or other flat surface. For more information, see HXII-BP-X4 Beltpack (beltloops and clip). 3.5.1 Power Up The HXII-BP-X4 Beltpack is powered from: The standard microphone cable that connects the device with the HMS-4X Main Station (see below).
Page 64: Helixnet Infrastructure
Main Station diagnostics screen (Diagnostics->Powerlines) indicates collisions or errors on the line. 3.6.1 Cables and Connectors Clear-Com recommends the following shielded cables: Microphone cables Belden 9207 and 9463F with the two main conductors connected to XLR pin 2 and 3 and the drain wire to pin 1.
Page 65 3.6.2 Patch Panels Clear-Com recommends XLR patch panels. These should be made of 3 pin XLR feed-through adapters (for example, Neutrik NA3MDF) that maintain shield integrity from the back to the front. These adapters also enable easier rewiring of the back or the front of the panel.
Page 66: Converting Analogue Partylines To Helixnet
Also, crosstalk occurs if two or more Main Stations use terminal blocks that are close to each other. To maintain shield integrity, Clear-Com recommends that you: Place existing terminal blocks in shielded and grounded enclosures Replace the terminal blocks with shielded and grounded XLR splitter boxes and XLR patch panels.
Page 67: Ip Network Structure
HelixNet | User Guide IP Network Structure Connecting into an existing IP network requires planning with your IT department in order to plan the IP addressing scheme. By default, HelixNet Main Station uses automatic IP addressing (DHCP) enabled. In order for that to work properly in an existing IP network there must be a DHCP server handing out IP addresses.
Page 68: Link Local Environments
HelixNet | User Guide Specification Value Latency on Powerline 40-80ms (Depends on cable type and length, and how many devices are connected. The greater the number of devices, the greater the latency). Latency over IP Network 30ms + Network Latency (Main Station to Main Station). Bandwidth used 300 kbps per active Talker, for a maximum of one talker per device in the system.
Page 69 HelixNet | User Guide 4.2.3 Change the IP Address of a HelixNet Device from the Front Menu Screens To change a unit’s IP address, you must first disable DHCP. Press the Menu button on front of device to enter Menu mode. 1.
Page 70 HelixNet | User Guide 4.2.4 Accessing the Core Configuration Manager (CCM) of a HelixNet unit in link- local mode As an alternative to configuring your device from the front menu screens you can use the browser based CCM. To access the CCM of a HelixNet unit in link-local, you must connect to it from a computer that is also in link-local mode.
Page 71: Configuring And Managing The Main Station From Front Menus
HelixNet | User Guide Configuring and managing the Main Station from front menus This section describes how to configure the settings and manage the Main Station using Menu mode. It also shows you how to monitor and diagnose performance issues, using the Diagnostics menus.
Page 72: Configuring The Audio Settings
HelixNet | User Guide their normal mode of operation. Configuring the Audio settings 5.2.1 Audio settings for the headset To configure the audio settings for the headset: 1. In Menu mode, select Audio Settings and then Headset. 2. To adjust the level of sidetone on the headset: In the third menu, select Sidetone Gain.
Page 73 HelixNet | User Guide OdB (default) +3dB +6dB +9dB +12dB c. To confirm the selected setting, press the rotary control. 5. To set (or disable) sidetone tracking on the headset: a. In the third menu, select Sidetone Control. b. In the fourth menu, select one of the following: Tracking - The sidetone volume will follow (track) the Main volume level.
Page 74 From the third menu, select Contour Filter b. From the fourth menu, select one of the following: Enabled - The Contour filter is a Clear-Com algorithm enhancing speech intelligibility, especially when whispering or talking at a low volume. Disabled Note: The default is Disabled.
Page 75 HelixNet | User Guide - 6dB - 12dB 4. To confirm the selected setting, press the rotary control. 5. The GPO trigger activates a relay when receiving a call or activating a talk on a Partyline Channel. You can enable or disable the GPO trigger. To configure the audio setting for the GPO trigger: a.
Page 76 HelixNet | User Guide 5.2.4 Audio Settings for Program IFB [Interruptible Foldback] IFB allows you to temporarily interrupt the continuous program listen (program feed) and speak to the Channels connected to the program listen. This applies to a Channel to which the Program Input is assigned.
Page 77: Selecting Station Settings
HelixNet | User Guide 4. To confirm the selected setting, press the rotary control. 5.2.6 Audio Settings for the Hot Mic Output To configure the audio settings for the Hot Mic Output: 1. In Menu mode, select Audio Settings and then Hot Mic Output. 2.
Page 78 HelixNet | User Guide 1. In Menu mode, select Station Settings and then Keyset Assign. 2. From the third menu, select required Keyset (1 – 4). 3. From the fourth menu, select a Channel (1 – 24) to assign to the Keyset. 4.
Page 79 HelixNet | User Guide Channels to talk to the Channels visible on your four device Keyset screens. 1. In menu mode select Station Settings and then Keysets. 2. From the third menu, select All Talk. 3. From the fourth menu, select All Channels or Visible Channels. 4.
Page 80 HelixNet | User Guide 4. To confirm the selected setting, press the rotary control. 5.3.6 Setting Key Brightness By default, the front panel keys are set to High / Low. To set the brightness of all front panel keys: 1. In Menu mode, select Station Settings and then Display. 2.
Page 81 HelixNet | User Guide 4. To confirm the selected setting, press the rotary control. 5.4.1 Editing the Channel label The maximum length for a Channel label is 12 characters. To edit the Channel label: Note: Channel labels will be dictated by the Link Master when Main Stations are linked. 1.
Page 82: Configuring The Control I/O
HelixNet | User Guide To save the Channel label, press the rotary control. 5.4.2 Assigning the Program Listen to a Channel To assign (or unassign) the Program Listen (Program Feed) to a Channel: 1. In Menu mode, select Channels and then the name of the Channel. 2.
Page 83 HelixNet | User Guide I/O type Description Opto inputs Opto inputs enable you to connect a foot switch or other control device and use it to trigger Call or Talk functions. There is also an option to open the mic. You can use this option to talk, hands-free to one or more pre-latched channels.
Page 84 HelixNet | User Guide Talk Key 4 5. To confirm the selected setting, press the rotary control. 5.5.2 Configuring Relay Outputs To configure the Control I/O for Relay outputs: 1. In Menu mode, select Control I/O. 2. From the second menu, select Outputs. 3.
Page 85: Configuring Module Settings
HelixNet | User Guide Configuring Module Settings Up to three optional interface modules can be fitted to the expansion bay of the HMS-4X Main Station. Warning: The interface modules are not hot pluggable. Ensure that the Main Station is powered down before inserting or removing modules.
Page 86 HelixNet | User Guide … c. To confirm the selected setting, press the rotary control. 4. The Program Output allows a program feed associated with the Channel assigned to the four wire port to either be delivered to that 4 wire port alongside the other Channel audio or not. To set the Program Output: a.
Page 87 HelixNet | User Guide 8. To confirm the selected setting, press the rotary control. 9. To set the GPO trigger for the Program Output: a. From the third menu, select GPO. b. From the fourth menu, select one of the following: Enabled Disabled 10.
Page 88 HelixNet | User Guide 5.6.2 Configuring a Two-Wire Interface Module The following procedure shows you how to configure the Module Settings for a Two-wire interface module. Note: The Two-wire interface module must receive power from the Partyline. To configure the Module Settings for a Two-wire interface module: 1.
Page 89 Auto-nulling can commence. If an echo persists, ensure all Talk routes are disabled and re-null the system. 6. The Two-wire interface module is set for Clear-Com systems by default. However, you can also set the two-wire ports for use with RTS analog Partyline systems. If you are connecting to...
Page 90 HelixNet | User Guide +3 dB +2 dB +1 dB 0 dB (default) -1 dB -2 dB -3 dB 8. To set the Output Gain: a. From the third menu, select Output Gain. b. From the fourth menu, select one of the following: +3 dB +2 dB +1 dB...
Page 91 HelixNet | User Guide a. From the third menu (third display screen), select RMK Input. b. From the fourth menu (fourth display screen), select one of the following: Enabled Disabled (default) c. To confirm the selected setting, press the rotary control. 11.
Page 92 HelixNet | User Guide a. From the third menu, select VOX Delay OFF. b. From the fourth menu, select one of the following: .5 sec (default) 1 sec 2 sec 3 sec 4 sec c. To confirm the selected setting, press the rotary control. 5.6.3 Configuring an Ethernet or Fiber interface module The following procedure shows you how to configure the Module Settings for an Ethernet...
Page 93 HelixNet | User Guide Then turn to scroll through letters. Push to commit. f. When you have done, scroll to SAVE and push to commit. 3. To enable or disable DHCP: a. In Menu mode, select Networking. Note: The Networking menu only appears if an Ethernet or Fiber interface module is detected. b.
Page 94 HelixNet | User Guide b. From the second menu, select Preferences. c. From the third menu, select Gateway. d. From the fourth display screen, edit the gateway. Note: You can only edit the gateway if DHCP is disabled. 6. To edit the Subnet Mask: a.
Page 95 HelixNet | User Guide To set up an Expansion Group, once the devices have been connected to the same LAN by Ethernet cable, you will need to identify a Host device. This is done from the front panel menu of the device under Station Settings.
Page 96 HelixNet | User Guide Note: For each menu, turn the rotary control clockwise to scroll down the menu items. Turn counter clockwise to scroll up the menu items. Off-screen menu items are indicated by arrows at the top and/or bottom of the screen.
Page 97: Administration
HelixNet | User Guide is established, the icon will show solid. 5.6.5 Viewing the Module Settings: Version Information The software (firmware) for the ports on the interface module must match that on the HelixNet Main Station itself. Note: Ethernet and fiber option modules do not contain software. To check the software version for the Main Station and each port on the interface module: 1.
Page 98 HelixNet | User Guide settings Save/restore audio configuration 5.7.2 Viewing the Current Versions of the Software To view the current versions of the software on the Main Station, see Viewing the Module Settings: Version information. 5.7.3 Updating the Software Any beltpacks, Remote Stations and Speaker Stations that are connected to the Main Station are automatically updated.
Page 99 The Main Station arrives with a license for 12 Channels. In order to upgrade to 24 Channels you need to obtain a License code from your Clear-Com dealer. Your dealer will need the system id of your device, available from the front menu screens.
Page 100 HelixNet | User Guide Type of reset Result of reset Reset Main Station, including Roles to factory Reset HMS defaults. This option will also return the CCM password to the factory default setting. Reset Endpoints Reset the local configuration for beltpacks, remote stations and speaker stations (Roles are not reset) Reset CCM Pass...
Page 101: Diagnostics
HelixNet | User Guide a. In the fourth menu, select a file from USB. b. This restores the Helixnet Base, the Role and the Channel settings from the USB stick to your system. 5. To restore Roles and Channel names only, in the third menu, select Restore Role/Ch. a.
Page 102 HMS-4X Main Station is 0 to +40°C. The storage temperature range for the Main Station is -30 to +70°C. For more environmental information, see Installing HelixNet Partyline. 5.8.3 Viewing Powerline Information and Status There are two digital Partylines (Line 1 and Line 2) on the HMS-4X Main Station. Line 1 and Line 2 are also referred to as powerlines.
Page 103 HelixNet | User Guide 1. In Menu mode, select Diagnostics and then Powerlines. 2. From the third menu, select one of the following: Powerline 1 (refers to Line 1) Powerline 2 (refers to Line 2) 3. The fourth menu displays the status and other measures / information for the powerline. The status of the powerline is either OK [operating normally], Busy or Error.
Page 104: Configuring And Managing The Remote Station From Front Menus
HelixNet | User Guide Configuring and Managing the Remote Station from Front Menus This section describes how to configure the settings and manage the Remote Station using Menu mode. It also shows you how to monitor and diagnose performance issues, using the Diagnostics menus.
Page 105 HelixNet | User Guide 3. To edit the label for this input: a. From the third menu, select Label. b. From the fourth menu, select the existing label by scrolling to it and pushing the rotary controller. Edit the label by rotating the controller to scroll through letters and digits and pushing to select a letter/digit.
Page 106 HelixNet | User Guide 5. The GPO trigger activates a relay when receiving audio in above the VOX level on a Partyline Channel. You can enable or disable the GPO trigger. a. In Menu mode, select Audio Settings and then Program Input. b.
Page 107 HelixNet | User Guide To configure the settings for the SA output: 1. In Menu mode, select Audio Settings and then SA/Audio out. 2. To select the mode: a. From the third menu, select Mode. b. From the fourth menu, select one of the following: Channel Assigned (default).
Page 108: Selecting Station Settings
HelixNet | User Guide 5. To associate any available Channel (or to disable Channels associations) with the selected port: a. From the third menu, select Channel Assign. b. From the fourth menu, select one of the following: Disabled (default) Channel 1 Channel 2 Channel 3 Channel 4...
Page 109: Configuring The Channel Settings
HelixNet | User Guide 6.2.4 Settings the RMK (Remote Mic Kill) Key To configure the RMK settings, see Setting the RMK (Remote Mic Kill) key. Note: This does not apply to the Remote Station in expansion panel mode. 6.2.5 Setting Display Screen Brightness To configure the display screen brightness, see Setting display screen brightness.
Page 110 HelixNet | User Guide 6.4.1 Configuring Opto Inputs To configure the Control I/O for the Opto input: 1. In Menu mode, select Control I/O. 2. From the second menu, select Inputs. 3. From the third menu, select Opto 1 4. From the fourth menu, select one of the following: None (default) Call Key 1 Talk Key 1...
Page 111: Connecting The Remote Station To A Main Station Using Lan
HelixNet | User Guide Talk Key 1 Call Key 2 Talk Key 2 Call Key 3 Talk Key 3 Call Key 4 Talk Key 4 SA Key Note: The number of the key relates to the keyset to which it belongs (for example, Call Key 1 is the Call key for the first keyset / display screen).
Page 112: Administration
HelixNet | User Guide See networking settings including Hostname, DHCP, IP address, subnet mask and gateway. Pair to a Main Station. Set the expansion mode for your device. 6.6.1 Viewing Network Preferences To view network preferences: 1. In Menu mode, select Networking > Preferences You can view the following: Hostname DHCP enabled or disabled...
Page 113 HelixNet | User Guide Manually reboot the Remote Station. Save and Restore the software settings. 6.7.1 Viewing the Current Versions of the Software To view the current versions of the software on the Remote Station: 1. In Menu mode, select Administration and then Software. 2.
Page 114: Diagnostics
HelixNet | User Guide Do not turn off the power to the Remote Station during the software (firmware) update. Turning off the power can damage the device. Station. To check that the software upgrade was performed successfully, see Viewing the current versions of the software.
Page 115 HelixNet | User Guide 6.8.1 Viewing Powerline Information and Status To view line information and status: 1. In Menu mode, select Diagnostics and then Powerlines. 2. From the third menu, select Powerline 1. 3. The fourth menu displays the status and other measures / information for the powerline. The status of the powerline is either OK [operating normally], Busy or Error.
Page 116: Setting Up A Key Expansion Group
HelixNet | User Guide Name – The Channel name Talkers – The number of talkers on the Partyline Main Stations – The number of Main Stations listening Beltpacks – The number of beltpacks listening on the Partyline Remote – The number of Remote Stations listening Speaker –...
Page 117: Configuring And Managing The Speaker Station From Front Menus
HelixNet | User Guide Configuring and managing the Speaker Station from front menus This section describes how to configure the settings and manage the Speaker Station using Menu mode. It also shows you how to monitor and diagnose performance issues, using the Diagnostics menus.
Page 118: Configuring The Audio Settings
HelixNet | User Guide Wait until Menu mode times out. If you fail to press any key on the Speaker Station for 20 seconds, the display screen reverts to showing the standard Channel information. Configuring the Audio settings 7.2.1 Audio settings for the headset To configure the audio settings for the headset, see Audio settings for the headset.
Page 119: Connecting The Speaker Station To A Main Station
HelixNet | User Guide Connecting the Speaker Station to a Main Station To connect the Speaker Station to a Main Station, see Connecting the Remote. Networking In Menu mode > Networking, you can: See networking settings including DHCP, IP address, subnet mask and gateway. Pair to a Main Station.
Page 120: Diagnostics
HelixNet | User Guide 7.6.3 Resetting the Speaker Station to Default (Factory Mode) settings. To reset the Speaker Station to its default (factory mode) settings see: 1. In Menu mode, select Administration and then Reset. 2. The third menu displays a selected menu item: Reset to Default. 3.
Page 121: Configuring And Managing The Beltpacks From Front Menus
HelixNet | User Guide Configuring and managing the beltpacks from front menus This section describes how to configure the settings and manage the beltpacks using Menu mode. It also shows you how to monitor and diagnose performance issues, using the Diagnostics menus.
Page 122: Configuring The Role Settings
HelixNet | User Guide 8.1.2 Exiting Menu mode To exit Menu mode on the beltpack, do either of the following: Press the Menu key. Wait until Menu mode times out. If you fail to press any key on the beltpack for 20 seconds, the display screen reverts to showing the standard Channel information.
Page 123 HelixNet | User Guide - 6dB -12dB (default) -18dB c. To confirm the selected setting, press the right-hand Call key. Go back to the previous menu level by pressing the left-hand Call key. 3. To limit the maximum audio level that can be delivered to the headphones: a.
Page 124: Audio Settings For The Microphone
HelixNet | User Guide b. Select either of the following types of mic. Electret (-15 dB) Dynamic (0 dB) (default) Dynamic (low). This setting corresponds to -10 dB gain on HBP-2X and -15 dB gain on HXII-BP-X4. Note: In electret mode, phantom power is provided for an electret mic. In dynamic mode, no phantom power is provided.
Page 125 HelixNet | User Guide Enable (or disable) beltpack vibration when a call signal is received. Enable (or disable) the USB flasher mode for the beltpack. Tip: For a quick reference to the keysets on the beltpack, see HBP-2X user controls (front and side view) HXII-BP-X4 Beltpack user controls (top view).
Page 126: Configuring The Display Settings
HelixNet | User Guide Solid 4. To confirm the selected setting, press the right-hand Call key. 8.5.4 Setting the Beltpack to Vibrate When Called To enable (or disable) vibration when a Call signal is received: 1. In Beltpack Settings select Vibrate on Call. 2.
Page 127 HelixNet | User Guide 8.6.2 Setting the Brightness of the Talk and Call Keys By default, the Talk and Call keys are lit when active (on) and dim when inactive (off) (High / Low). To set the brightness of the Talk and Call keys: 1.
Page 128: Network - Powerline
HelixNet | User Guide Channel Name (default) Hostname Role Name Blank Disabled 4. To confirm the selected setting, press the right-hand Call key. Network - Powerline Note: This section applies only to the HBP-2X Beltpack and the HXII-BP-X4 when powered by powerline.
Page 129: Administration
HelixNet | User Guide 1. In Menu mode, select Networking > Pair to Station. Select By Name or By IP Address. Administration In Menu mode > Administration, you can: View the current version of the software on the beltpack. Reset the beltpack to default (factory mode) settings. The beltpacks receive updated (default) Channel label information.
Page 130 HelixNet | User Guide 8.10.1 Viewing Information About the Hardware (Main PCB) on the Beltpack To view information about the Part, Revision and Serial number of the main PCB on the beltpack: 1. In Menu mode, press the left-hand Call Key and then select Diagnostics. 2.
Page 131: Using The Main Station/Remote Station
HelixNet | User Guide Using the Main Station/Remote Station This section describes how to use the Main Station/Remote Station, after your HelixNet Partyline system has been installed and configured. For more information about integrating and using HelixNet Partyline with your existing intercom infrastructure, see Installing HelixNet Partyline.
Page 132 HelixNet | User Guide of the loudspeaker. Note: You can mute the speaker by pressing the rotary control. As you increase or decrease the volume, the level control LEDs pass through a range of indicator colors: LED color Volume level Green Amber/Green Low/Medium Amber...
Page 133: Entering And Exiting Menu Mode
Headset key to activate the headset mic. Press the Headset key again to switch to the gooseneck mic (and deactivate the headset mic). Tip: To find out more about Clear-Com accessories, including headsets and gooseneck microphones, see http://www.clearcom.com/product/accessories. Entering and Exiting Menu Mode 9.2.1...
Page 134: Using The All Talk Key
HelixNet | User Guide 1. Press the Talk key. When the gooseneck or headset mic is live, the Mic On key is activated automatically. 2. Speak into the headset or gooseneck mic (see also (link…) To adjust the volume of incoming audio per channel, turn the rotary control. Turn the rotary control clockwise to increase the volume, and counter-clockwise to decrease volume.
Page 135: Using The Rmk [Remote Mic Kill] Key
Using the RMK [Remote Mic Kill] Key Use the RMK [Remote Mic Kill] key to: Send a message to all connected HelixNet Partyline devices to deselect any latched (active) Talk keys. Turn off any latched Talk keys on connected analog Partyline beltpacks and stations.
Page 136 HelixNet | User Guide 3. Select required option: All Channels to activate RMK on 12 or 24 Channels, Visible Channels to activate RMK on the Channels visible on your device only, or Disabled (default setting). Enabling this option in the CCM takes effect immediately on your system, provided the Role is selected on your device.
Page 137: Line 1 And 2 Leds
HelixNet | User Guide device. Line 1 and 2 LEDs Note: This section only applies to the HelixNet Main Station. The beltpacks, Remote Stations and Speaker Stations are connected by one of the two lines to the Main Station. The color of the Line 1 and Line 2 LEDs to the left of the front panel loudspeaker indicate the service status of each powerline: Green LED = OK Amber LED = Busy...
Page 138: Using The Speaker Station
HelixNet | User Guide Using the Speaker Station This section describes how to use the Speaker Station, after your HelixNet Partyline system has been installed and configured. For more information about integrating and using HelixNet Partyline with your existing intercom infrastructure, see Installing HelixNet Partyline.
Page 139 HelixNet | User Guide LED color Volume level Green Amber/Green Low/Medium Amber Medium Red/Amber Medium/High High To use a headset to talk and listen to connected intercom users, devices and systems: 1. Connect the headset, using the headset connector (4-pin XLR–M) on the far left of the front panel.
Page 140: Entering And Exiting Menu Mode
Configuring and managing the Main Station from device menus. This section describes how to use the Speaker Station, after your HelixNet Partyline system has been installed and configured. For more information about integrating and using HelixNet Partyline with your existing intercom infrastructure, see Installing HelixNet Partyline.
Page 141 HelixNet | User Guide Note: To change (edit) the Channel label (name), see Configuring the Channel settings.The display screens enters screensaver mode (if enabled) if the Main Station remains inactive for 10 minutes. Press any key to leave screensaver mode. To send a call signal to all the connected devices on that Channel, press the Call key.
Page 142: Using The Hbp-2X Beltpack
HelixNet | User Guide Using the HBP-2X Beltpack This section describes how to use the HBP-2X Beltpack, after your HelixNet Partyline system has been installed and configured. For more information about integrating and using HelixNet Partyline with your existing intercom infrastructure, see Connecting to other Intercom Systems.
Page 143: Entering And Exiting Menu Mode
HelixNet | User Guide 11.2 Entering and Exiting Menu Mode Use Menu mode to: Configure the settings for the Beltpack, including Channel and audio settings. Monitor beltpack performance and diagnose issues. To enter Menu mode, press the Menu key. To exit Menu mode, press the Menu key again. For more information about using Menu mode on the beltpack, see Configuring and managing the beltpacks from front...
Page 144: Using The Hxii-Bp-X4 Beltpack
HelixNet | User Guide Using the HXII-BP-X4 Beltpack This section describes how to use the HXII-BP-X4 Beltpack, after your HelixNet Partyline system has been installed and configured. For more information about integrating and using HelixNet Partyline with your existing intercom infrastructure, see Connecting to other Intercom Systems.
Page 145: Entering And Exiting Menu Mode
HelixNet | User Guide 12.2 Entering and Exiting Menu Mode Use Menu mode to: Configure the settings for the Beltpack, including Channel and audio settings. Monitor beltpack performance and diagnose issues. To enter Menu mode, press the Menu key. To exit Menu mode, press the Menu key again. For more information about using Menu mode on the beltpack, see Configuring and managing the beltpacks from front menus.
Page 146: Roles
HelixNet | User Guide Roles 13.1 Roles overview A Role is a pre-set configuration that includes Channel assignment, audio settings, IFBs, relays etc. Each HelixNet device has a default Role that can be used as it is or modified to fit requirements.
Page 147: Example Roles Set Up
HelixNet | User Guide Once a role has been selected on a device, this role will persist over power cycles until a new role is selected or the device is returned to factory settings. Each device has the ability to operate a configuration local to that device (local config), or a selected role that can be pre-configured in the CCM.
Page 148 HelixNet | User Guide Roles available for Role selected by Device type Device hostname selection device Remote Station remote_station_1 Local config Green room Green room Roles available for Role selected by Device type Device hostname selection device Speaker Station speaker_station_1 Local config Local config None configured...
Page 149: Device Default Roles
HelixNet | User Guide Note: A Role can be selected by many devices For more detail on setting up Roles see Using the CCM to configure Roles. Note: Program input feeds are an exception in this screen, they will always be associated with a device rather than a Role.
Page 150: To Select A Role For A Device
HelixNet | User Guide 13.4 To Select a Role for a Device Select a role for a device from the display panels on that device. Go to Menu > Station Settings > Preferences > Roles to select a role. 1. On the device, press the MENU button to enter menu mode. 2.
Page 151 HelixNet | User Guide 1. Navigate to the Roles page in the CCM. When creating Roles you will always use an existing Role as a template. 2. Click ADD. An overlay screen will appear on the page. 3. From the left of the screen, select the HelixNet device type you require. Give the device a name in the Label field.
Page 152: Roles (System Limits)
HelixNet | User Guide 4. Click Add. This creates a new role which you will see on the left side of the page under device type. 5. To edit a Role, click on it on the left side of the page so it has an orange highlight. Then access configuration parameters on the center right of the page.
Page 153: Core Configuration Manager (Ccm)
HelixNet | User Guide Core Configuration Manager (CCM) You can configure and control HelixNet units from the web-based Core Configuration Manager. This includes: Linking Main Stations Configuring of audio and signalization routing throughout the HelixNet Link-Group: Creating configuration Roles for HelixNet devices (Main Stations, Remote Stations, Speaker Stations and beltpacks) Assigning Roles to devices Saving and changing configuration Roles for devices...
Page 154: Access The Ccm
HelixNet | User Guide Note: You can also configure and control HelixNet units using the front panel menu interfaces on each unit. See: Configuring and managing the Main Station from front menus Configuring and managing the Remote Station from front menus Configuring and managing the Speaker Station from front menus Configuring and managing the beltpacks from front menus Using the HBP-2X Beltpack...
Page 155: Minimum Requirements For The Ccm
HelixNet | User Guide 14.2 Minimum Requirements for the CCM The CCM is supported on the latest versions of all major web browsers including Google Chrome, Safari, Firefox, Internet Explorer. Note: Any IP connectivity in HelixNet requires an Ethernet module in the Main Station. 14.3 Overview Page Note: There is a navigation bar at the top of the page: Overview, Device, Roles Assignments...
Page 156: Device Page
HelixNet | User Guide Main Stations. For example, these could be Remote Stations, Speaker Stations and Beltpacks. In this screen, clicking on a Main Station image will offer comprehensive configuration options. Clicking on an Endpoint allows you to change its name or Role and to reboot or reset to default. There is also a troubleshooting option.
Page 157: General Page
Your HelixNet Main Station arrives with a license for 12 Channels. To increase capacity to 24 Channels, please contact your Clear-Com dealer. You will need to provide your system ID, listed in this section of the CCM. When you receive a license code from them, input it here to increase available Channels.
Page 158 HelixNet | User Guide To upgrade your device, you must import the upgrade file provided by Clear-Com. You will do this on this page. A linked HelixNet Main Station must be upgraded from the host device (the device that the browser is currently addressing). The units cannot be upgraded by proxy.
Page 159: Save/Restore System Settings
HelixNet | User Guide Support Info provides a ‘snapshot’ of the device’s operational information for troubleshooting purposes. A file containing Support Info can be sent to Clear-Com engineers or help desk to aid diagnosis of problems. 14.5.6 Synchronize Timestamps The Sync Time feature synchronizes the time clock on the Main Station with the clock on the computer.
Page 160: Linking Page
HelixNet | User Guide When restoring configuration from an external file, clicking on the red Restore Channels / Roles button will allow you to navigate to the location of the saved file. The file has a .cca extension. Select the file to restore it. If the restore is successful you will see a ‘successfully restored’ message.
Page 161: Network Page
HelixNet | User Guide For more information about Linking see Linking in the Core Configuration Manager (CCM). 14.8 Network Page This is where you configure LAN/WAN connectivity mode. Choose between static and DHCP. Page 161...
Page 162: Ports Page
HelixNet | User Guide Note: The HelixNet units will operate in link-local mode, but for optimum performance it is recommended that they are used with either static or DHCP network settings. In link-local, the address will change each time the device reboots resulting in potential loss of connection to endpoints For more information, see Network...
Page 163 For each XLR port (A & B) configure the following to connect 2 audio Channels to analogue Partylines: Setting Options Label Use to give the port a meaningful name Channel Assignment Choose one from total Channels (12 or 24 depending on license) Program Output Mute (default) Unmute Mode Clear-Com (default) Page 163...
Page 164 HelixNet | User Guide Setting Options RTS 2-pin RTS 3-pin Input Gain -3 dB – 3 dB (default = 0) Output Gain -3 dB – 3 dB (default = 0) RMK Input Enabled (default) Disabled RMK Output Enabled (default) Disabled Enabled (default) Disabled VOX Off Delay...
Page 165: Roles Page
HelixNet | User Guide Setting Options Enabled Disabled (default) VOX Off Delay 0.5 s (default) – 4.0 s GPO Trigger Enabled Disabled (default) 14.10 Roles Page To access the Roles page, select Roles from the top navigation bar. On this page you will create, delete, clone and edit Roles.
Page 166: Assignments Page
HelixNet | User Guide 14.10.1 Audio Assignment In HelixNet 3.0 or later, audio assignment is achieved in the Roles page. You will assign audio to a Channel on a Keyset. For a description of a Keyset (available on the front panel of all devices) see Main Station Remote.
Page 167 HelixNet | User Guide This page toggles between Hostname view and Roles view. 14.11.1 Hostname View A Hostname is the name given to a physical device in the system, and is the label used for network communication. Main Station Hostnames can be changed in the Home page of the CCM. See Device page.
Page 168 HelixNet | User Guide 14.11.3 Channels Any audio routed through the HelixNet system is contained within a Channel. Channels operate as virtual Partylines; audio sources assigned to a Channel will be able to talk and listen to all other sources assigned to the same Channel. You can use the + button to add ports to a channel. 14.11.4 To Rename a Channel 1.
Page 169 HelixNet | User Guide 2. Enter the new name. 3. Click the blue check mark or <Enter> to submit change. Page 169...
Page 170: Using The Ccm To Configure Roles
HelixNet | User Guide Using the CCM to configure Roles 15.1 Editing Main Station roles You can edit any Main Station Role including default Roles in the CCM. 15.2 Editing the Keyset Each device has four Keysets, one for each Channel. The Keyset is used to control the Channel. You can configure: Which Channel is assigned to the Keyset If the Talk key on the Keyset is latching or non-latching...
Page 171: Editing The Station
HelixNet | User Guide 5. Select the Channel you require, and then click Done. 6. To configure Talk key operation, click Talk Key, and select Latching (default), Non-Latching or Disabled. 7. Repeat the above steps for each Keyset. 15.3 Editing the Station 1.
Page 172: Editing The Headset
HelixNet | User Guide Setting Options RMK Key (Remote Visible Channels(default)/All Channels/Disabled Microphone Kill) “Visible Channels” will select Channels visible on device Keysets. “All Channels” will select all Channels available on the device; 12 or Menu Access Enabled (default) Disabled All Talk key talks to Visible Channels(default)/All Channels “Visible Channels”...
Page 173: Editing The Microphone
HelixNet | User Guide Setting Options Sidetone Control Tracking (default) Non-Tracking Disabled HS Mic Type Electret(-15dB) Dynamic (0dB) (default) Dynamic (low) 4. For each setting, select the option you require. 15.5 Editing the Microphone 1. From the top left of the Roles screen, select Main Station (HMS). 2.
Page 174: Editing The Stage Announce Output
HelixNet | User Guide Setting Options Label Use to give the program input a meaningful name Gain Adjust slider control from -12dB to 12dB (Default 0dB) Disabled (Default)/Enabled VOX Off Delay 0.5s (Default) – 4 s IFB Dim Level IFB Disabled -6 dB -12 dB -18 dB...
Page 175: Editing The Hot Mic Output
HelixNet | User Guide Setting Options Label Give the output port a meaningful name Gain Adjust slider control from -12dB to 12dB (Default 0dB) Mode Channel Assign/SA. Selecting SA means that the audio feed is only available to the SA output port on the rear of the Remote Station and is not available to place in channels.
Page 176: General Purpose Input (Gpi) And General Purpose Output (Gpo) Triggers
HelixNet | User Guide Setting Options 0 dB (default) -3 dB -6 dB -12 dB -24 dB 4. For each setting, select the option you require. 15.10 General Purpose Input (GPI) and General Purpose Output (GPO) Triggers The GPIs and GPOs can be used to link the system to an external appliance. The GPI (Opto) enables a Talk or Call button press on any one of the 4 keysets local to the selected device to be triggered by an external appliance (such as a foot pedal).
Page 177 HelixNet | User Guide 4. For each GPI select the local keyset (1 – 4) and you wish to activate (Talk or Call). If you wish to open the microphone, select Mic. 15.10.2 Editing the GPO (Relay) 1. From the top left of the Roles screen, select Main Station (HMS). 2.
Page 178: Editing Remote Station Roles
HelixNet | User Guide 4. For each GPO, select the signal(s) that you wish to trigger the external appliance, Local Key Assignment, Detection of Talk from any device and/or Detection of Call from any device. 5. Select the Channel you require then click Done. 15.11 Editing Remote Station roles 15.11.1...
Page 179 HelixNet | User Guide 15.11.2 Editing the Station 1. From the drop-down list of roles, select the role you wish to edit. 2. Select Station. You can configure the following: Setting Options Description Enter station description Display Brightness Medium (default) High Key Brightness High/Low.
Page 180: Editing Speaker Station Roles
HelixNet | User Guide Editing the Headset Editing the headset. Editing the Microphone Editing the microphone. Editing the Program Input/Audio In Program Audio on the Remote Station Enabled/Disabled. If Disabled, the program feed is not available to the Remote Station. This option is used if you PGM Enabled wish to conserve system resources.
Page 181 HelixNet | User Guide 15.12.2 Editing the Station 1. From the drop-down list of roles, select the role you wish to edit. 2. Select Station. You can configure the following: Setting Options Description Enter station description Display Brightness Medium (default) High Key Brightness High/Low.
Page 182: Editing The Beltpack Roles
HelixNet | User Guide Editing the Loudspeaker Editing the Loudspeaker. 15.13 Editing the beltpack roles 15.13.1 Editing the Keyset Each beltpack has two keysets, one for each selected Channel. The keyset is used to control the Channel. You can configure: Whether the talk keys are stacked Which Channel is assigned to the keyset If the Talk key on the keyset is latching or non-latching...
Page 183 HelixNet | User Guide 10. Set USB Flasher Mode (default Disabled). For more detail on USB flasher functionality see Call a beltpack using the USB flasher feature 15.13.2 Editing the General Settings 1. From the drop-down list of roles, select the role you wish to edit. 2.
Page 184: Configure A Stacked Key On A Beltpack Using The Ccm
HelixNet | User Guide Editing the Headset Editing the headset. Editing the Microphone Editing the microphone. 15.14 Configure a Stacked Key on a Beltpack using the CCM You can configure stacked keys on a beltpack, putting two or more Channels on the same key. This enables the beltpack user to talk and listen to two groups simultaneously.
Page 185: Call A Beltpack Using The Usb Flasher Feature
HelixNet | User Guide 5. Set the Talk Key as required. 15.15 Call a Beltpack Using the USB Flasher Feature To use this feature you will need a USB-powered light and a micro-to-type A USB adapter. 1. Set the USB flasher functionality in the beltpack Role. Page 185...
Page 186: Disable Menu Access On Any Device From The Ccm
HelixNet | User Guide 2. Call the beltpack and see the light flashing. 15.16 Disable Menu Access on any Device from the CCM You can disable menu access to any device, from a Main Station to a Beltpack, in the Roles page. 1.
Page 187 HelixNet | User Guide Page 187...
Page 188: Linking In The Core Configuration Manager (Ccm)
HelixNet | User Guide Linking in the Core Configuration Manager (CCM) Main Stations can be linked from the CCM. Each Main Station has 12 Channels with the option of licensing 12 more (24 in total). When linking Main Stations, Channels with the same number are merged together into one Channel.
Page 189: Device Configuration In The Ccm
3. It is responsible for the synchronization and distribution of both configuration (Roles) and device availability status throughout the Link-Group. Notes: Clear-Com recommends that the IP address of the Link-Master is allocated statically. When allocated by DHCP, the IP address can change. If this happens the Link-Members will no longer be able to reach the Link-Master device, and Role information may not be persisted.
Page 190: Linking Main Stations In The Ccm
HelixNet | User Guide Note: The host device will always have an orange highlight in the CCM. 16.3 Linking Main Stations in the CCM Main Stations to be linked in the CCM should first be connected by LAN to the same network and able to see each other.
Page 191 HelixNet | User Guide 3. From a new browser window, access the CCM of device #2 by typing the unit’s IP address into the URL field. You will have to enter the username and password for the device. Navigate to Home > Linking and select Link-Member from the drop down box. 4.
Page 192 HelixNet | User Guide Either accept the default Link Group Member ID (orange highlight) or select a new one by clicking on it. Click Apply Changes. This links this device to the Link Master. 5. Navigate to the Overview page (top navigation bar). Both HelixNet devices are now displayed on this page.
Page 193: Linking Main Stations (Cabling And Linking From Device Menus)
HelixNet | User Guide Linking Main Stations (Cabling and Linking from Device Menus) This section describes how to link Main Stations using the device menus rather than the Core Configuration Manager. You can connect Main Stations directly using Ethernet or Fiber, or connect them over a LAN via Ethernet.
Page 194 HelixNet | User Guide Networking->Link to Master select the Master HMS you identified in the previous step. Note: In HelixNet 3.0 or later each Main Station has 12 Channels. Linking Main Stations will have the effect of giving you more I/O and module options. Note: You should see a Link icon on the Main Station display Page 194...
Page 195 HelixNet | User Guide 17.1.2 Linking Two Main Stations with Fiber 1. Insert an HLI-FBS Fiber interface module in each station. Use any of the three slots available. Note: Ensure that the Main Station is powered down before inserting modules. 2.
Page 196 HelixNet | User Guide Note: You should see a Link icon on the Main Station display. Note: In HelixNet 3.0 each Main Station has 12 Channels. Linking Main Stations in 3.0 will have the effect of giving you more I/O and module options Page 196...
Page 197 HelixNet | User Guide 17.1.3 Linking Main Stations in a Daisy Chain You can daisy chain stations following all the instructions of the previous sections using the second port on one of the HLI-ET2 or HLI-FBS module to connect to a third station. Then enable linking on the third station.
Page 198 HelixNet | User Guide 17.1.4 Resource Sharing Between Linked Stations When Channels are linked, Channels of the same number (1–24) will merge their audio together. This means that any audio available on separate Main Stations will be heard in the Channel of the same number on a linked Main Station.
Page 199: Pairing Remote Stations, Speaker Stations And Hxii-Bp-X4 Beltpacks To The Main Station
HelixNet | User Guide Pairing Remote Stations, Speaker Stations and HXII-BP- X4 Beltpacks to the Main Station This section describes how to pair Remote and Speaker Stations to Main Stations. You can connect Remote and Speaker Stations on one of the Digital Intercom Lines, point-to-point to a Main Station Ethernet interface module (HLI-ET2) or over an IP network.
Page 200 HelixNet | User Guide 3. On a Remote Station you can verify that the Line status LED is steady green. 18.1.2 Ethernet Point-to-Point Link Remote Stations, Speaker Stations and HXII-BP-X4 beltpacks have RJ45 Ethernet connectors and can connect to Main Stations over Ethernet. 1.
Page 201 HelixNet | User Guide 18.1.3 Local IP Network 1. Insert an HLI-ET2 Ethernet interface module into the Main Station. Use any of the three slots available. Note: Ensure that the Main Station is powered down before inserting modules. 2. Connect a regular Ethernet cable (for example, CAT5, CAT5e, CAT6, CAT6e) from one HLI- ET2 port to an Ethernet Switch and connect Remote or Speaker Stations to Ethernet Switch as well.
Page 202 HelixNet | User Guide 6. Go to Station Settings->Keyset Assign and assign Channels to any keyset, or use the CCM to create Roles. 18.1.4 Remote IP Network Remote and Speaker Stations can connect to a Main Station that is not within the same network Broadcast Domain.
Page 203 HelixNet | User Guide that of your remote subnet, including the Gateway setting. 8. On each Remote and Speaker Station go to Networking->Link to Station->By Address and enter the IP address of the Main Station. 9. Go to Station Settings->Keyset Assign and assign Channels to any keyset, or use the CCM to create Roles.
Page 204: Networking Specifications
HelixNet | User Guide 18.2 Networking Specifications Specification Value Latency on Powerline 40-80ms (depends on the distance and the number of Devices (HBP, HRM, HKB) on the line. More distance or more Devices means more latency) Latency over IP Network 30ms + Network Latency Bandwidth used HRM-4X: 600 kbps to the Main Station, 2.5 Mbps from the Main...
Page 205 HelixNet | User Guide Specification Value TCP Port 80 (HTML, CCM, Expansion) Page 205...
Page 206: Connecting To Other Intercom Systems
HelixNet | User Guide Connecting to other Intercom Systems This section provides basic guidance on connecting your HelixNet Partyline system to a range of other intercom systems, including: ® Two-wire cabled Partyline systems (RTS and Clear-Com Encore Four-wire wireless systems (FreeSpeak II the DX210).
Page 207 The HMS must always be the Link-Master in a HelixNet/LQ Link-Group. The following limitations are imposed when LQ devices are linked to a HelixNet Link-Group: Creation or use of Direct Connections Interconnection of Clear-Com panels over 4-wire No SIP hang up capability through the HMS Front panel Page 207...
Page 208 HelixNet | User Guide 19.2.2 Connecting HelixNet and LQ Using an Analog Connection Interconnecting HelixNet and LQ equipment using either 4-wire or 2-wire interfaces is possible and only serves as a means of transporting one channel of audio along with call signalization per connection.
Page 209 HelixNet | User Guide 19.2.4 Creating a HelixNet/LQ Link-Group 1. To access the HelixNet Core Configuration Manager, enter the IP address of the HelixNet Main Station, as displayed on the front panel, into the address field of your browser. If the unit is reachable over your network, this will take you to the Overview page of the CCM that is served by the unit.
Page 210 HelixNet | User Guide Note: Default Link-Group Role for an HMS is Disabled. Note: The host device is the device your browser is currently pointing to. 3. To access the LQ CCM, enter the IP address of the LQ device, as displayed on the front panel, into the address field of your browser.
Page 211 HelixNet | User Guide 7. Navigate to the Assignments page to create, configure and view how audio is routed throughout the system. All ports on the LQ units will now be visible and available for assignment into one or more channels. Page 211...
Page 212: Connecting Helixnet Partyline To Encore
About Encore Encore is the plug-and-play analog two-wire Partyline system from Clear-Com. Clear-Com Encore is widely used in theaters, schools, local broadcast stations, churches and other small to mid-size live productions. Two and four Channel versions of the Encore Main Stations and Remote Stations are available.
Page 213 A HelixNet system with HLI-2W2 must be able to receive power from an analog Partyline To connect your HelixNet Partyline system to an Encore Main Station (for example, the four Channel MS-704): 1. On the HMS-4X Main Station, configure the Module Settings for the two-wire interface module (Menu mode >...
Page 214: Connecting Helixnet Partyline To Rts (Telex) Two-Wire Systems
(four Channel) power supply, to power the Remote Station which is unpowered and any connected wired beltpacks. 19.4 Connecting HelixNet Partyline to RTS (Telex) two-wire systems 19.4.1 About RTS two-wire systems HelixNet Partyline is also designed for interoperability with RTS (Telex) TW (two-wire) analog Partyline systems from Telex. Page 214...
Page 215 19.4.3 Connecting to an RTS (Telex) Intercom Station To connect your HelixNet Partyline system to an RTS intercom station (in this case, the 2 Channel MCE325 user station): 1. On the HMS-4X Main Station, configure the Module Settings for the two-wire interface module.
Page 216 HelixNet | User Guide Run auto-null. Auto-nulling helps to reduce echo while talking on a two-wire audio system. You must run auto-null every time you change the cabling. 2. Physically connect the HMS-4X Main Station to the RTS intercom station (MCE325). The two Channels of RTS TW intercom must be split prior to connection with either of the Two-wire module ports.
Page 217: Four-Wire Connection To Freespeak Ii Base Ii
FreeSpeak II is a five-channel, full-duplex wireless intercom solution (1.9 GHz & 2.4 GHz), ideal for large-scale, complex designs or specialized applications. To connect your HelixNet Partyline system to a FreeSpeak II Base II, using a four-wire connection: 1. From the FS II Base II Station Core Configuration Module (CCM), select Home > Ports > to panel.
Page 218 Auto-null. Auto-nulling helps to reduce echo while talking on a two- wire audio system. You must run auto-null every time you change the cabling. 2. On the rear panel of the DX210 base station, ensure that the Clear-Com / RTS button is set to Clear-Com mode (the out position).
Page 219 HelixNet | User Guide http://www.clearcom.com/product/Partyline/power-supplies Tip: For more information about the dedicated power supply devices (PK-7 or PS- 70x devices) from Clear-Com, see http://www.clearcom.com/product/Partyline/power-supplies Connecting the systems: Use standard microphone cable to connect the two systems. 3-pin XLR connectors are located: On the HMS-4X Main Station two-wire interface module.
Page 220 Quick Reference: Four-Wire Connection to DX210 19.6.5 Four-wire Connection to the DX To connect your HelixNet Partyline system with a DX base station, using a four-wire connection: 1. On the HMS-4X Main Station, configure the Module Settings for the Four-wire interface module. See Configuring a Four-wire interface module.
Page 221: Connecting Helixnet Partyline To Eclipse
Connecting HelixNet Partyline to Eclipse 19.7.1 About Eclipse Eclipse is the digital matrix system from Clear-Com. A wide choice of system frames, system cards and modules enables the unification of multiple intercom systems (digital, analog, wired and wireless) in a single intercoms infrastructure.
Page 222 19.7.3 Two-Wire Connection to an Eclipse or Eclipse-HX System Frame To connect your HelixNet Partyline system to an Eclipse or Eclipse-HX System, using a two-wire connection: 1. On the HMS-4X Main Station, configure the Module Settings for the Two-wire interface module.
Page 223 CCI-22 using either a dedicated power supply (such as the PK-7, PS-702, or PS- 704), or a powered Encore Main Station (such as the MS-702 or MS-704). Tip: For more information about the PK-7 or PS-70x power supply devices from Clear-Com, see http://www.clearcom.com/product/Partyline/power-supplies Connecting the systems: There are two parallel DB-9M Interface I/O connectors on the CCI-22.
Page 224 Quick Reference: Four-Wire Connection to Eclipse 19.7.5 Four-Wire Connection to Eclipse To connect your HelixNet Partyline system to an Eclipse or Eclipse-HX System, using a four-wire connection: 1. On the HMS-4X Main Station, configure the Module Settings for the four-wire interface module.
Page 225: Connecting Helixnet Partyline To Two-Way Radio Systems
19.8.2 Four-Wire and Control Connection to Radio System To connect the HelixNet Partyline to a radio system using four-wire: 1. In the Modules Settings menu, select Slot n/Port A/B 4W > Channel Assign > Channel # to assign the 4W port to a Channel, for example Channel A.
Page 226 Encore Main Station. To connect the HelixNet Partyline to a radio system using two-wire: 1. Connect the HelixNet Partyline to the Encore Main Station. For details, see Connecting to an Encore Main Station. 2. In the Modules Settings menu, select Slot n/Port A/B 2W > Channel Assign > Channel # to assign the 2W port to a Channel, for example Channel A.
Page 227 HelixNet | User Guide 19.8.5 Quick Reference: Remote Station Connection to Radio System To connect the HelixNet Remote Station to a radio system using four-wire: 1. In the Audio Settings menu, select PGM/Audio In > GPO Trigger > Disable. 2. In the Audio Settings menu, select SA/Audio Out Mode > Channel Assign. 3.
Page 228: System Specifications
HelixNet | User Guide System Specifications 20.1 Main Station (HMS-4X) Connectors Specification Description / value 2 x Intercom Powerline Outputs Four 3-pin XLR. Two male and two female. Headset 4-pin XLR–M USB Type A and Micro-AB Program 3-pin XLR–F SA (Stage Announce) 3-pin XLR–M Hot Mic / IFB Interface 1/4 in.
Page 229 HelixNet | User Guide 20.1.2 Microphone Pre-Amplifier Specification Description / value Headset Mic impedance: 200Ω (Dynamic) Headset Mic Voltage 1.7V (Electret selectable) Limiter +23dB The following specified for a route to 4-wire output @ 0dBu out Mic gain 60dB (dynamic) 45dB (electret) Frequency response 300Hz –...
Page 230 HelixNet | User Guide Specification Description / value Frequency response 20Hz - 10kHz ± 3dB Distortion <0.2% THD @ 1kHz Noise <-65dBu 20.1.5 Stage Announce Outputs Specification Description / value Maximum level before clipping 18dBu Nominal output level 0dBu (selectable) Output impedance <= 100Ω...
Page 231: Two-Wire Module (Hli-2W2)
HelixNet | User Guide 20.1.8 Mains Power Specification Description / value Input voltage range 100 – 240VAC Input frequency range 50 – 60Hz Input power <=250W Input power connector IEC-C14 Power (normal): 80 - 250W BTU (normal):275 - 850 BTU/hr Practical power range Dependent on hosted modules and connected beltpacks...
Page 232 7.5 in. H x 2.2 in. W x 1.5 in. D (179 x 57 x39 mm) Weight 13oz. (0.35kg) 20.2.3 Partyline (HLI-2W2) Specification Description / Value Compatibility: Clear-Com, RTS configurable with Call and Remote Mic Kill Termination External system R-L-C hybrid, user initiated auto-calibration with echo Nulling cancellation Power...
Page 233: Four-Wire Module (Hli-4W2)
HelixNet | User Guide 20.2.5 Environmental Specification Description / value Temperature 0˚C - 40˚C (32˚F - 104˚F) Humidity 0 - 90% relative humidity 20.3 Four-Wire Module (HLI-4W2) 20.3.1 20.3.1 Connectors Specification Description / value Intercom line (2) RJ45 (etherCON) Cable distance <...
Page 234: Remote Station (Hrm-4X)
HelixNet | User Guide 20.4.2 Dimensions and Weight (HLI-FBS) Specification Description / Value 2.2 x 7.4 x 1.5 inches Dimensions (57 x 187 x 39mm) (HxWxD) Weight 13oz (0.35kg) 20.5 Remote Station (HRM-4X) 20.5.1 20.4.1 Connectors Specification Description / value Intercom Powerline Outputs Two 3-pin XLR.
Page 235 HelixNet | User Guide Specification Description / value Frequency response 300Hz – 10kHz + / -3dB (contoured for intelligibility) Distortion <0.2% THD @ 1 kHz Noise- <-55dBu dynamic, <-65dBu electret 20.5.3 Headphone Amplifier Specification Description / value Load impedance 32Ω Output level +12dBu before clipping Sidetone...
Page 236 HelixNet | User Guide 20.5.5 Program Line Input Specification Description / value Maximum level before clipping 18dBu Nominal input level 0dBu(selectable) Input impedance >= 10 KΩ Routed to 4-wire output @ 0dBu out Frequency response 20Hz - 10kHz ±3dB Distortion <0.2% THD @ 1kHz Noise <-65dBu...
Page 237 HelixNet | User Guide 20.5.8 20.4.8 Hot Mic Output Specification Description / value Maximum level before clipping +12dBu Nominal output level 0dBu(selectable) Output impedance <= 100Ω Routed from a dynamic headset: Frequency response 300Hz - 12kHz ±2dB Distortion <0.2% THD @ 1 kHz Noise <-55dBu 20.5.9...
Page 238 HRM (speaker on) = 3 beltpacks HelixNet Cable Calculator Note the maximum Powerline capacity of the HMS-4x. Use the available from the Clear-Com website to validate load and cable distance. AC adapter - inline Input Voltage range 100 – 240VAC Input frequency range 50 –...
Page 239: Speaker Station (Hkb-2X)
HelixNet | User Guide 20.5.11 Dimensions and Weight Specification Description / value 19 in. W x 1.75 in. H x 6.4 in. D (483 mm x 44 mm x 165 Dimensions Weight 4 lbs. (1.8 kg) 20.6 Speaker Station (HKB-2X) Channels: System provides 12 or 24 intercom channels.
Page 240 HelixNet | User Guide Specification Description / value Distortion <0.1% THD @ 1kHz Noise- <-55dBu dynamic, <-65dBu electret Headphone limiter 0dB (selectable) 20.6.3 Headphone Amplifier Specification Description / value Load impedance >32Ω Output level +12dBu before clipping Sidetone -12dB (selectable) Routed from a 4-wire input @0dBu in: Max gain Frequency response...
Page 241 HKB (speaker on) = 3 beltpacks HelixNet Cable Calculator Note the maximum Powerline capacity of the HMS-4X. Use the available from the Clear-Com website to validate load and cable distance. AC adapter - wall (not included) Input Voltage range 100 - 240V AC...
Page 242: Beltpack (Hbp-2X)
HelixNet | User Guide 20.6.6 Dimensions and Weight HKB Specification Description / value Weight 18.8 oz (0.53 kg) Dimensions 4.5 x 8.2 x 2.4 in (114 x 209 x 61 mm) HxWxD 20.7 Beltpack (HBP-2X) 20.7.1 20.6.1 Connectors Specification Description / value Intercom line Two 3-pin XLR.
Page 243: Beltpack (Hxii-Bp-X4)
HelixNet | User Guide Specification Description / value Frequency response 40Hz - 10kHz ±3dB Noise <-65dBu (@ max gain) Headphone limiter -0dBu (selectable) 20.7.4 Power Requirements HBP-2X Beltpack Specification Description / Value Power requirement DC Voltage range 3- - 60V 20.7.5 Environmental Specification...
Page 244 HelixNet | User Guide Specification Description / value Mic gain 60dB (dynamic) 45dB (electret) Frequency response 300Hz – 10kHz + / -3dB (contoured for intelligibility) Distortion <0.2% THD @ 1kHz Noise- <-55dBu dynamic, <-65dBu electret 20.8.3 Headphone Amplifier Specification Description / value Load impedance >32Ω...
Page 245: Network (Ethernet)
1 beltpack Note the maximum Powerline capacity of the HMS-4X. Use the HelixNet Cable Calculator available from the Clear-Com website to validate load and cable distance. Unit powered by Power over Ethernet (PoE) Class of device IEEE 802.3af-2003 - Class 1 4.0W DC max @Power Source Req...
Page 246 HelixNet | User Guide 20.9.2 Network Ports (HelixNet v.4) Description / Value Port 80 TCP – web interface, system management, expansion Port 655 TCP – Link Group audio/database Unicast Port 6001 TCP - System management Port 6001 UDP – Audio Streams Port 5353 UDP –...
Page 247: Roles (System Limits)
HelixNet | User Guide Required switch features QoS Configuration Energy Efficient Ethernet bypass option IGMP Snooping bypass option 20.10 Roles (System Limits) A HelixNet Link Group has a hard limit of 100 Roles. This includes default Roles. Page 247...
Page 248: Glossary
Stations, Speaker Stations and HXII-BP-X4 beltpacks to the Main Station. You can find the URL to a powerline/distance calculator at the beginning Installing HelixNet Partyline. Expansion Group In an Expansion Group, Main Stations and Remote Stations (up to 3) are linked over IP in a host/slave relationship. This means that the audio on all of the stations is controlled from the host station, using one headset and speaker, creating a convenient and easy to use set-up.
Page 249 HelixNet | User Guide Linking/ Only Main Stations can be linked. Link Group Linking Main Stations in HelixNet allows more beltpacks to be used and increases intercom range as far as your LAN will allow. The linked Main Stations create a mesh connectivity, which ensures robust audio transmission.
Page 250: Hms-4X Main Station Menu Map
HelixNet | User Guide HMS-4X Main Station Menu Map Menu 1 (First) > Menu 2 > Menu 3 > Menu 4 (Last) Audio Settings Headset Sidetone Gain Range: 0dB to -18dB Default: -12db Headphone Limit Range: +6dB to -6dB Default: 0db Sidetone Control Tracking Non-Tracking...
Page 251 HelixNet | User Guide Menu 1 (First) > Menu 2 > Menu 3 > Menu 4 (Last) Program Input Label 12 characters Gain Range: +12dB to -12dB Default: 0db GPO Trigger Enabled Disabled Default: Enabled Enabled Disabled Default: Disabled VOX Off Delay Range: 0.5 –...
Page 252 HelixNet | User Guide Menu 1 (First) > Menu 2 > Menu 3 > Menu 4 (Last) Station Settings Preferences Roles Select Role or Local Config Page 252...
Page 253 HelixNet | User Guide Menu 1 (First) > Menu 2 > Menu 3 > Menu 4 (Last) Station ID Alphanumeric entry Keyset Assign Keyset 1 – 4 None Channel 1 – 12 (or 24) Keysets Talk #1 Latch Latching Non-Latching Default: Latching Talk #2 Latch Talk #3 Latch...
Page 254 HelixNet | User Guide Menu 1 (First) > Menu 2 > Menu 3 > Menu 4 (Last) Off / Off Default: High / Low Screensaver Enabled Disabled Default: Enabled Channels Channel 1 Label Press to Edit Channel 2 Max. length for labels = 12 characters Channel 3 Program Listen...
Page 255 Slot n /Port A/B Channel Assign Disabled Channel A Channel B Channel C Channel D Up to the maximum number of licensed channels. Default: Disabled Program Output Unmute Mute Default: Unmute Auto-Nulling Start Mode Clear-Com RTS Audio Pin 2 Page 255...
Page 256 HelixNet | User Guide Menu 1 (First) > Menu 2 > Menu 3 > Menu 4 (Last) RTS Audio Pin 3 Default: Clear-Com GPO Trigger Enabled Disabled Default: Enabled Input Gain Range: -3dB to +3dB Default: 0db Output Gain RMK Input...
Page 257 HelixNet | User Guide Menu 1 (First) > Menu 2 > Menu 3 > Menu 4 (Last) By IP address Expansion Host Enabled Mode Expand to host Disabled (default) Administration Software Current MS Version IVR Version Snx Version where n is slot number and x is the port Update None or version list...
Page 258 HelixNet | User Guide Menu 1 (First) > Menu 2 > Menu 3 > Menu 4 (Last) Diagnostics Hardware Main PCB Part: [Part_Number] Revision: [Revision] Serial number: [Serial number] Page 258...
Page 259 HelixNet | User Guide Menu 1 (First) > Menu 2 > Menu 3 > Menu 4 (Last) Slot 1 PCB Slot 2 PCB Slot 3 PCB Temperature Sensor 1 Temperature in °C. Note: Single fan on if any sensor > 60°C.
Page 260: Hrs-4X Remote Station Menu Map
HelixNet | User Guide Menu 1 (First) > Menu 2 > Menu 3 > Menu 4 (Last) Sensor 3 Powerlines Powerline 1 Status: [OK or BUSY (according to responses to Powerline 2 MME requests)]. DMC: [MAC of powerline modem] HMC: [MAC of local blackfin processor] Beltpacks: [# of beltpacks detected by powerline...
Page 261 HelixNet | User Guide Menu 1 (First) Menu 2 > Menu 3 > Menu 4 (Last) > Audio Settings Headset Sidetone Gain Range: 0dB to -18dB Default: -12db Headphone Limit Off + Range: +6dB to -6dB Default: 0db Sidetone Control Tracking Non-Tracking Disabled...
Page 262 HelixNet | User Guide Menu 1 (First) Menu 2 > Menu 3 > Menu 4 (Last) > Default: Disabled VOX Off Delay Range: 0.5 - 4sec Default: 0.5sec SA Output Mode Channel Assigned Default: Channel Assigned Gain Range: +12 to -12dB Default: 0dB Program Output Unmute...
Page 263 HelixNet | User Guide Menu 1 (First) Menu 2 > Menu 3 > Menu 4 (Last) > Keysets Talk 1 - 4 Latching Non-Latching Default: Latching All Talk All Channels Visible Channels SA Output Key Latching Non-Latching Default: Non-latching Enabled Disabled Default: Enabled Display...
Page 264 HelixNet | User Guide Menu 1 (First) Menu 2 > Menu 3 > Menu 4 (Last) > GPO on Call Default: None Relay 1 - 4 Control I/O Inputs Opto 1 None Call Key 1 Talk Key 1 Call Key 2 Talk Key 2 Call Key 3 Outputs...
Page 265 HelixNet | User Guide Menu 1 (First) Menu 2 > Menu 3 > Menu 4 (Last) > Reset Reset to Default Reset Now Reboot Reboot Now Settings Save USB drive or local Restore local USB drive or file list Diagnostics Main PCB Powerlines Powerline 1...
Page 266: Hkb-2X Speaker Station Menu Map
HelixNet | User Guide 22.2 HKB-2X Speaker Station Menu Map Menu 1 (First) > Menu 2 > Menu 3 > Menu 4 (Last) Roles Select Role or Local Config. Audio Settings Headset Sidetone Gain Range: 0dB to -18dB Default: -12db Headphone Limit Off + Range: +6dB to -6dB Default: 0dB...
Page 267 HelixNet | User Guide Menu 1 (First) > Menu 2 > Menu 3 > Menu 4 (Last) Display OLED Brightness High Medium Default: Medium Key Brightness High / Low High / Off Low / Off Off / Off Default: High / Low Screensaver Enabled Disabled...
Page 268 HelixNet | User Guide Menu 1 (First) > Menu 2 > Menu 3 > Menu 4 (Last) DMC:[MAC of powerline modem] HMC: [MAC of local blackfin processor Rx rate:[Mbps] Tx rate:[Mbps] Status:[status] IP Addr [IP Address] IP Mask [Subnet Mask] MAC:[MAC Address] Networking Ethernet...
Page 269: Hbp-2X And Hxii-Bp-X4 Beltpack Menu Map
HelixNet | User Guide 22.3 HBP-2X and HXII-BP-X4 Beltpack Menu Map Menu 1 (First) > Menu 2 > Menu 3 (Last) Roles Select Role or Local Config Audio Settings Sidetone Gain Range: 0dB to -18dB Default: -12dB Headphone Limit Off + Range: +6 to -12dB Default: 0dB Sidetone Control Tracking...
Page 270 HelixNet | User Guide Menu 1 (First) > Menu 2 > Menu 3 (Last) Beltpack Settings Left Channel None Channel assign (1 – 24) Right Channel Talk (latch/non latch) Vibrate On Call Default: Latch USB flasher (disabled/blinking/solid) Default: Off Default: disabled Display Settings OLED Brightness High...
Page 271 HelixNet | User Guide Menu 1 (First) > Menu 2 > Menu 3 (Last) Preferences DHCP IP address Gateway Subnet mask Administration Software Version npl-1.0.x, uboot Software Update npl-1.0.x Reset to Default Reset Now Hardware Main PCB Important Note: There are 4 levels of Menu for Hardware Diagnostics Powerline...
Page 272 HelixNet | User Guide Menu 1 (First) > Menu 2 > Menu 3 (Last) 150 Mbps Tx rate: Range: 140 – 150 Mbps Keysets 1 to 4 Name: Channel name Talkers: Number of talkers on Partyline Beltpacks: Number of beltpacks listening on Partyline Main Stations: Number of Main Stations listening...
Page 273: Cabling Reference
Two-wire intercom systems and devices (including Encore and RTS) using standard microphone cable (16 AWG – 26 AWG). Four-wire intercom systems and devices (including Eclipse) using Ethernet (CAT) cable. Tip: For more information about integrating HelixNet Partyline into your existing communications infrastructure, see Connecting to Other Intercom Systems...
Page 274: Clear-Com Ethernetcable Recommendations
Note: Overall recommendation: Use Cat 6a, 23 AWG STP cable. 23.3 Clear-Com Microphone Cable Recommendations (Capacitance Versus Distance) Standard microphone cables impose distance limitations at their upper limits due to cable capacitance.
Page 275 HelixNet | User Guide If your priority is audio quality, experiment with attaching one or two fewer devices to each line. Your choice of topology (daisy chain, star or tree) may also impact audio quality over distance. Attenuation / Manufacturer Cable type Gauge (AWG) Style...
Page 276 HelixNet | User Guide Note: The above graphs are intended as a general guide only. Actual cable performance may vary, depending on the conditions and complexity of the installation. Page 276...
Page 277: Cable Connections
HelixNet | User Guide 23.4 Cable Connections The diagrams on the following pages reference the following labels and notes. Label Manufacturer Part Number Description Clear-Com HMS-4X HelixNet Main Station Belden 8760,9207 18 or 20 AWG twisted pair cable terminated with 3-pin XLR 9463F...
Page 278 HelixNet | User Guide Label Note Wire in accordance with Table 245 Equipment rack, breakout box chassis and patch panel must be connected to safety earth Connect up to 32 wall plate locations to patch panel with individual CAT 5 cables If multiple wall plates are co-located at a remote location, daisy chain their wiring at the remote location and connect a single CAT 5 cable from the remote location back to the patch panel...
Page 279 HelixNet | User Guide Page 279...
Page 280 HelixNet | User Guide Page 280...
Page 281: Troubleshooting
Check the cable for short-circuit conditions and replace if necessary. The Call functionality on my analog HelixNet Partyline operates at different voltage levels than beltpack is no longer working. analog two-wire Partyline systems. The analog beltpack may have been damaged if it was connected to a HelixNet Main Station Partyline port.
Page 282 HelixNet | User Guide Issue Solution talk is happening between the Powerlines. Make sure you are using properly shielded Mic cables or Cat cables. If the number of Beltpacks showing there does match what you physically connected to that Powerline and errors or high collision rate is displayed, verify that you don’t exceed the number of Beltpacks per Powerline or distance as per the Cable capacity versus distance table.
Page 283 HelixNet | User Guide Issue Solution I powered up two Main Stations Make sure your Ethernet of Fiber cable is properly and they are not showing up in the connected to a router, a switch or another Main Station. Networking > Stations list. There is a green LED beside each Ethernet and Fiber port to indicate that the connection is fine.
Page 284: Compliance
Changes or modifications not expressly approved by Clear-Com, LLC, an HM Electronics, Inc. company could void the user’s authority to operate this equipment.
Page 285 (manufacturers, distributors and/or retailers) to take-back electronic products at the end of their useful life. The WEEE Directive covers most Clear-Com products being sold into the EU as of August 13, 2005. Manufacturers, distributors and retailers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.

Clear-Com HelixNet Partyline User Manual

1 Introduction

2 Panels and Interfaces

3 Installing Helixnet Partyline

4 IP Network Structure

5 Configuring and Managing the Main Station from Front Menus

6 Configuring and Managing the Remote Station from Front Menus

7 Configuring and Managing the Speaker Station from Front Menus

8 Configuring and Managing the Beltpacks from Front Menus

9 Using the Main Station/Remote Station

10 Using the Speaker Station

11 Using the HBP-2X Beltpack

12 Using the HXII-BP-X4 Beltpack

13 Roles

14 Core Configuration Manager (CCM)

15 Using the CCM to Configure Roles

16 Linking in the Core Configuration Manager (CCM)

17 Linking Main Stations (Cabling and Linking from Device Menus)

18 Pairing Remote Stations, Speaker Stations and HXII-BP-X4 Beltpacks to the Main Station

19 Connecting to Other Intercom Systems

20 System Specifications

21 Glossary

22 HMS-4X Main Station Menu Map

23 Cabling Reference

24 Troubleshooting

25 Compliance

Quick Links

Related Manuals for Clear-Com HelixNet Partyline

Summary of Contents for Clear-Com HelixNet Partyline

Table of Contents