Canon TS9500 Series Online Manual page 521

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Cause
Possible causes include the following.
• There is no paper in the cassette.
• Paper is not loaded in the cassette properly.
What to Do
Take the corresponding actions below.
• Load paper in the cassette.
Loading Paper in the Cassette
• Align the paper guides with the both edges of the paper when you load paper in the cassette.
• Set paper information for the paper in the cassette.
After carrying out the above measures, select OK on the touch screen.
Note
• Once the cassette is inserted, the screen for setting cassette paper information appears. Set paper
information for the paper in the cassette.
• The loadable paper differs depending on the paper source.
The loadable paper in the cassette is A4, Letter, A5, or B5 size plain paper.
• To cancel printing, tap Stop on the touch screen.
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