Canon TS9500 Series Online Manual page 466

Changing the Printer Operation Mode (macOS)
If printing from a computer, delete jobs stuck in print queue.
Check4
• For Windows:
Deleting the Undesired Print Job
• For macOS:
Deleting the Undesired Print Job
Make sure that the paper output tray is at the normal print position.
Check5
When you do not use the multi-purpose tray, pull the paper output tray out to the front side until it stops and
select OK on the touch screen.
Is your printer's printer driver selected when printing?
Check6
The printer will not print properly if you are using a printer driver for a different printer.
• For Windows:
Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.
Note
• If multiple printers are registered to your computer, select Set as Default Printer for a printer to make
the one selected by default.
• For macOS:
Make sure your printer's name is selected in Printer in the Print dialog.
Note
• If multiple printers are registered to your computer, select Set as Default Printer from System
Preferences > Printers & Scanners for a printer to make the one selected by default.
Are you trying to print a large data file? (Windows)
Check7
If you are trying to print a large file, it takes a long time to start printing.
If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss.
For details, refer to Page Setup Tab
Important
• Selecting On for Prevention of Print Data Loss may reduce print quality.
Description.
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