Canon TS9500 Series Online Manual page 175

9. Make sure that the paper feed roller has stopped rotating, then follow the message to load
the three sheets of A4 or Letter-sized plain paper.
10. Open operation panel and pull out paper output tray.
11. Select OK.
The printer starts cleaning. The cleaning will be complete when the paper is ejected.
12. When the completion message appears, select OK.
If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service center
to request a repair.
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