IBM Aptiva Hardware Handbook page 72

Table 9: Error codes, descriptions, and corrective actions (Continued)
Error Code Description
2462 Video Configuration Error
5962 CD-ROM Configuration Error
86XX Pointing Device Error
Notes:
1. An X shown as part of the error code in this table represents any number between 0 and 9.
2. If any of these errors continue after taking the actions listed, check your Services and Support Guide for information on
obtaining service.
62 Error codes, descriptions, and corrective actions
Here's what to do:
1. Make sure the monitor cables are correctly and securely connected to the
system unit.
2. If you added or removed video memory, or if you installed a video adapter
card, press Enter while the error message is displayed to enter the
Configuration/Setup Utility. Choose Save Settings at the bottom of the
Configuration/Setup Utility main menu and press Enter. Then exit the
Configuration/Setup Utility main menu.
3. Press Enter while the error message is displayed to enter the Configuration/
Setup Utility. Choose System Summary View and Devices and I/O Ports from
the Configuration/Setup Utility main menu to verify that the settings for the
Video Controller, Video Memory, and Monitor Horizontal Frequency options
are correct in the Configuration/Setup Utility. For instructions on using the
Configuration/Setup Utility, see page 63.
1. Check that all CD-ROM drive cables are correctly and securely connected.
2. If you added, removed, or moved any drives in your system unit, press Enter
while the error message is displayed to enter the Configuration/Setup Utility.
Choose the System Summary View feature from the Configuration/Setup
Utility main menu to verify that only the options for the drives you changed
have next to them. Return to the main menu, choose Save Settings and
press Enter. Then exit the Configuration/Setup Utility and save the new
configuration.
If options changed that were not supposed to, check your Services and
Support Guide for information on obtaining service.
1. Make sure the keyboard and mouse cables are correctly and securely
connected to the ports on the back of the system unit.
The keyboard port has this symbol next to it to help you:
The mouse port has this symbol next to it to help you:
2. Make sure that a keyboard key or a mouse button is not being held down.