Black Box ServSwitch KV1608C-R3 Manual
Black Box ServSwitch KV1608C-R3 Manual

Black Box ServSwitch KV1608C-R3 Manual

Management card and serial control card for servswitch multi

Advertisement

Quick Links

JULY 2001
Management Card and
Serial Control Card for
ServSwitch ™ Multi
KV1608C-R3
KV1609C

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the ServSwitch KV1608C-R3 and is the answer not in the manual?

Questions and answers

Summary of Contents for Black Box ServSwitch KV1608C-R3

  • Page 1 JULY 2001 Management Card and Serial Control Card for ServSwitch ™ Multi KV1608C-R3 KV1609C...
  • Page 2 ServSwitch system that’s just right for you. The ServSwitch ™ family from Black Box—the one-stop answer for all your KVM- switching needs! This manual will tell you all about your new Management and Serial Control Cards for ServSwitch Multi™, including how to install and operate them. For an introduction to the Cards, see Chapter 1.
  • Page 3 TRADEMARKS USED IN THIS MANUAL BLACK BOX and the logo are registered trademarks, and ServSwitch, ServSwitch Multi, and ServSwitch Multi MX are trademarks, of Black Box Corporation. Apple and Macintosh are registered trademarks of Apple Computer, Inc. IBM, PC/AT, PS/2, and RS/6000 are registered trademarks of International Business Machines Corporation.
  • Page 4 FCC/IC STATEMENTS FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart J of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is...
  • Page 5 MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI EUROPEAN UNION DECLARATION OF CONFORMITY This equipment has been tested and found to comply with the limits for a class A computing device in accordance with the specifications in the European standard EN55022.
  • Page 6 NOM STATEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
  • Page 7 MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
  • Page 8: Table Of Contents

    TABLE OF CONTENTS Contents Chapter Page 1. Introduction ....................9 1.1 Overview ....................9 1.2 The Cards and Cables Illustrated ............. 10 2. Installation ....................12 2.1 Installing the Cards ................12 2.2 Attaching Devices to the Serial Control Card ......... 14 3.
  • Page 9 4.6.6 Administering Users ............... 47 4.6.6.A Setting User Access ............ 48 4.6.6.B Adding Users .............. 49 4.6.6.C Editing Users .............. 50 4.6.6.D Deleting Users ............51 5. Troubleshooting ..................52 5.1 Calling Black Box ................52 5.2 Shipping and Packaging ..............52...
  • Page 10: Introduction

    CHAPTER 1: Introduction 1. Introduction 1.1 Overview With the ServSwitch™ Multi Base Unit or Expansion Chassis or ServSwitch™ Multi MX (product codes KV150A-R2, KV160A-R2, and KV155A respectively), multiple users at your site can operate sets of servers and personal computers at the same time.
  • Page 11: The Cards And Cables Illustrated

    MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI 1.2 The Cards and Cables Illustrated The Management Card, shown in Figure 1-1, has an RJ-45 female 10BASE-T Ethernet jack for network and telnet control. It also has a DB9 male connector that functions as an EIA/TIA RS-232 serial interface (pinned out according to TIA-574, like the DB9 serial ports of an IBM ®...
  • Page 12 CHAPTER 1: Introduction The Serial Control Card, shown in Figure 1-3, has four RJ-45 female connectors. These function as proprietarily pinned EIA/TIA RS-232 serial interfaces for connection to, and communication with, your servers, hubs, routers, etc. Rear of Front of ServSwitch ServSwitch Multi...
  • Page 13: Installation

    MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI 2. Installation 2.1 Installing the Cards To install a Management Card or Serial Control Card in a ServSwitch Multi or ServSwitch Multi MX, take these steps: 1. Position the ServSwitch Multi or MX so that its rear panel is facing you, as shown in Figure 2-1.
  • Page 14 CHAPTER 2: Installation 2. If your ServSwitch Multi manual is dated later than July 1998: Once you’ve chosen the slot, write down the letter of the corresponding channel in the “Channel” field of this Card’s record in a copy of the Management/Control Cards pages of the System-Configuration Chart (see Appendix A in your ServSwitch Multi manual).
  • Page 15: Attaching Devices To The Serial Control Card

    MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI 2.2 Attaching Devices to the Serial Control Card The Serial Control Card has four ports available for attaching terminals, hubs, routers, and other serial equipment. To attach your devices to these ports, you will need: •...
  • Page 16: Initial Configuration

    CHAPTER 3: Initial Configuration 3. Initial Configuration Once you install the Management Card and connect it to your network, you’ll need to configure it with your network’s TCP/IP settings if you’ll be using it for remote access. Sections 3.1 and 3.2 describe how to do this. Section 3.3 lists the other settings you’ll need to configure to get your serial-control system going, and points to the relevant sections elsewhere in the manual that give you point-by-point descriptions of how to do it.
  • Page 17: Static Network Configuration

    MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI 3.2 Static Network Configuration Instead of using DHCP, if you would rather manually set the Management Card with a static network configuration, take these steps: 1. From a user station attached to a ServSwitch Multi User Card, select the Management Card the same way you would select a computer.
  • Page 18: Operation

    CHAPTER 4: Operation 4. Operation 4.1 Addressing Devices on the Serial Control Card Since each Serial Control Card has four ports, channel addressing (for port- selection purposes) requires more than just a chassis number and slot letter. You must also designate which port on the Serial Control Card the device is attached to.
  • Page 19: Getting Started: The User Option Menu

    MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI 4.2 Getting Started: The User Option Menu When you first select your Management Card, the User Options Menu appears on your monitor: User Option Menu Revision: A-00 Address: 1-F -------------------------- Security monitor Management tools Open a port session Administrator options...
  • Page 20: Using The Security Monitor

    CHAPTER 4: Operation 4.3 Using the Security Monitor Select the Security Monitor by pressing “S” at the User Option Menu. A screen like the one shown in Figure 4-2 will appear on your monitor. +========== Active User List ==========++----------- Alert Messages -----------+ |Chan User Selected Chan...
  • Page 21: The Active User List

    MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI 4.3.1 T CTIVE The Active User List shows which users are currently logged on and what channel they are switched to. Each user’s address and name are listed as well as their selected computer channel.
  • Page 22: The Alert Message Window

    CHAPTER 4: Operation 4.3.2 T LERT ESSAGE INDOW The Alert Message Window lists any failed or unauthorized command and, for user-station connections, turns the window red to alert administrators to the message. Pressing the space bar clears the alert by removing the red background. The message itself remains on-screen until the window is full, then is replaced by newer messages.
  • Page 23 MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI Enter a remote chassis’ address, or press [Enter] at the prompt to see information on the local chassis. This will bring up a screen like that shown in Figure 4-6, displaying the selected ServSwitch Multi’s current configuration. EPROM FLASH Chan...
  • Page 24: Display Flash Rom Status

    CHAPTER 4: Operation 4.4.2 D ROM S ISPLAY LASH TATUS When you choose option 2 from the Management Tools menu, you’ll be prompted to enter a channel address (the default address in brackets will be the address of the Management Card itself): Display Flash ROM status Channel address [1-F]: Enter a remote address or leave the field blank for the local channel (that is, for...
  • Page 25: Download Local To Remote Flash Rom

    MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI 4.4.3 D ROM (C OWNLOAD OCAL TO EMOTE LASH ROSSLOAD IRMWARE ETWEEN ARDS If the Management Tools serial-port function is enabled (you can check this by selecting option 10), you can use option 3 to transfer firmware from the local Management Card to any other ServSwitch Multi Card in your system that you can transmit to.
  • Page 26: Download Serial Port To Flash Rom

    Attach one end of this cable to the Card’s DB9 male serial port and the other end to the computer’s serial port.) Depending on whether the transfer succeeds or not, one of these messages will be displayed: Flash ROM download was SUCCESSFUL Flash ROM download FAILED If you have difficulty, call Black Box for technical support.
  • Page 27: Search For Connected Chassis

    MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI 4.4.5 S EARCH FOR ONNECTED HASSIS Choose option 6 to search your ServSwitch Multi system for all connected chassis. You will be prompted for the range of chassis numbers you want to search. Enter the first and last chassis numbers for your search or press Enter to accept the default values of 1 and 25.
  • Page 28 CHAPTER 4: Operation • The server’s host name or TFTP address. (The default address is that of the source of the most recent TFTP transfer or telnet session, or “0.0.0.0” if this Card hasn’t been involved in any transfers or sessions yet.) •...
  • Page 29: Transfer Channel List

    MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI 4.4.8 T RANSFER HANNEL You can use the Channel List menu to edit the local Management Card’s channel list in any of several ways (see Section 4.5). Once you finish making your desired changes, you can choose option 9 at the Management Tools menu in order to send the new and improved channel list to another Management Card elsewhere in your system—or to receive the list from another Card if there’s a better version...
  • Page 30 PumpKIN (©1997, 1998 by Klever Group, Inc. [http://www.klever.net], written by Michael Krelin). You should be able to find PumpKIN at the Klever Group Web site (look for a file called “PumpKINinstall.exe”); if not, call Black Box for technical support. Double-click on the “PumpKINinstall.exe” icon and follow the onscreen instructions to install PumpKIN.
  • Page 31 MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI 4. You will first be prompted for the IP address of your TFTP server, as shown below. The default address in brackets will be that of the device that was the source of the most recent telnet session, or “0.0.0.0” if this is the Card’s first telnet session.
  • Page 32: Using The Channel List

    CHAPTER 4: Operation 4.5 Using the Channel List Select the Channel List by pressing “O” (for “Open a port session”) at the User Option Menu. It will appear on your monitor, labeled “Terminal Control Panel Channel List”. Terminal Control Panel Channel List ------------------------------ <Name>...
  • Page 33 MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI You can use the keyboard commands listed below the “Search” prompt to navigate the menu and to perform the session-related functions described in the rest of this section. The letter characters in these commands are shown as uppercase, but can be entered either as uppercase or lowercase.
  • Page 34: Opening, Controlling, And Closing A Session

    CHAPTER 4: Operation 4.5.1 O PENING ONTROLLING LOSING A ESSION To open a serial-port session with an attached device: 1. At the Channel List, use the keyboard’s arrow keys and/or the search function to highlight the device you want to communicate with. 2.
  • Page 35: Changing Port Settings

    MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI 4.5.2 C HANGING ETTINGS Once you’ve connected a new serial device to a port on one of your Serial Control Cards, you can adjust the settings of this port to match those of the device: 1.
  • Page 36: Adding A Device

    CHAPTER 4: Operation 4.5.3 A DDING A EVICE To add a new device to the Channel List, press [Ctrl] along with the letter “A”. You’ll be prompted to enter a name for the device, and then the device’s port address. NOTES Keep in mind that the addresses of devices attached to Serial Control Cards are comprised of the ServSwitch Multi chassis number, followed...
  • Page 37: Editing A Device

    MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI 4.5.4 E DITING A EVICE To edit the name or address of an existing device in the Channel List, take these steps: 1. At the Channel List, use the keyboard’s arrow keys and/or the search function to highlight the device whose entry you went to edit.
  • Page 38: Deleting A Device

    CHAPTER 4: Operation 4.5.5 D ELETING A EVICE To delete a device from the Channel List, take these steps: 1. At the Channel List, use the keyboard’s arrow keys and/or the search function to highlight the device whose entry you went to edit. 2.
  • Page 39: Remotely Closing A Session

    MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI 4.5.6 R EMOTELY LOSING A ESSION Because the Management Card can only support one open session at a time, it might sometimes be necessary to close another user’s session before you can open your own.
  • Page 40: Using The Administrator Menu

    CHAPTER 4: Operation 4.6 Using the Administrator Menu Select the Administrator Menu by pressing “A” at the User Option Menu. The Administrator Menu will appear on your monitor. To exit this menu and return to the User Option Menu, press “X”. The menu’s available functions are described in the rest of this section.
  • Page 41: Setting The Idle Timeout (Not Implemented)

    MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI 4.6.2 S ETTING THE IMEOUT MPLEMENTED This function is not implemented in the current version of the Management Card, but it will become available in a future firmware release. When it is, the “idle timeout”...
  • Page 42: Setting Network Options

    CHAPTER 4: Operation 4.6.3 S ETTING ETWORK PTIONS To reset the Management Card or change some of its network settings, type “N” at the Administrator Menu. The Network Parameter Menu will appear on your monitor. Network Parameter Menu ----------------------------------------------- 1. Node IP Address = 170.20.3.44 2.
  • Page 43: Changing The Admin Password

    Be very careful when you do this, and keep a record of the password in a secure location. If the password is botched or forgotten, you’ll have to call Black Box Technical Support and arrange to return the Card to the factory! 1.
  • Page 44: Setting Session Priority

    CHAPTER 4: Operation 5. To test any new password you’ve set, press “X” to return to the User Option Menu, then press “X” again to exit the menu system altogether. If the administrator password has been set correctly, a login prompt should now be displayed.
  • Page 45 MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI To set the session priority, take these steps: 1. At the Administrator menu, press “S” to bring up the Session Priority menu. The current session-priority setting will be shown above the menu. 2.
  • Page 46: Administering Users

    CHAPTER 4: Operation 4.6.6 A DMINISTERING SERS To administer your users, press “U” at the Administrator Menu. The Terminal Control Panel User List (or just “User List” for short) will appear on your monitor. Terminal Control Panel User List ------------------------------ Name Password -->...
  • Page 47: A Setting User Access

    MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI 4.6.6.A Setting User Access To set a user’s access rights to the devices in your system, highlight that user in the User List and press [Ctrl] along with “S”. The Access Setup screen will appear on your monitor.
  • Page 48: B Adding Users

    CHAPTER 4: Operation 4.6.6.B Adding Users To add a user to the Management Card’s database, take these steps: 1. At the User List, press [Ctrl] along with “A”. 2. You will be prompted to enter a name up to fourteen displayable characters long for the user.
  • Page 49: C Editing Users

    MANAGEMENT CARD, SERIAL CONTROL CARD FOR SERVSWITCH™ MULTI 4.6.6.C Editing Users To edit a user in the Management Card’s database, take these steps: 1. At the User List, use the keyboard’s arrow keys and/or the search function to highlight the user you want to edit. 2.
  • Page 50: D Deleting Users

    CHAPTER 4: Operation 4.6.6.D Deleting Users To delete a user from the Management Card’s database, take these steps: 1. At the User List, use the keyboard’s arrow keys and/or the search function to highlight the user you want to delete. 2.
  • Page 51: Troubleshooting

    If you need to transport or ship your Management Card or Serial Control Card or your ServSwitch Multi: • Package it carefully. We recommend that you use the original container. • Before you ship the unit back to Black Box for repair or return, contact us to get a Return Authorization (RA) number.
  • Page 52 Customer Support Information: FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746. Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018 World-Wide Web: www.blackbox.com • E-mail: info@blackbox.com © Copyright 2001. Black Box Corporation. All rights reserved.

This manual is also suitable for:

Servswitch kv1609c

Table of Contents